Senior Manager, Remote Operations Center

TotalEnergies

• $120K — $145K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in power generation operations or control center environments with 3+ years in a leadership role.
  • Deep technical knowledge of ERCOT operating requirements and protocols.
  • Experience monitoring or operating utility-scale wind and solar assets.
  • Strong understanding of high-voltage substation maintenance and SCADA infrastructure.
  • Hands-on experience with control room startups and operational fleet integrations.
  • Active NERC certifications or regional market operator credentials preferred.
  • Bachelor's degree in a technical field or equivalent military experience.

Responsibilities

  • Define and design the control room layout and hardware requirements.
  • Procure and integrate advanced SCADA and Energy Management Systems.
  • Lead third-party developer and consultant coordination for project delivery.
  • Establish operational controls for audit readiness and regulatory compliance.
  • Recruit and build a 24/7 operational team, overseeing training and readiness assessments.
  • Direct real-time center operations for utility-scale energy assets.
  • Manage emergency communications and operational decision-making during crises.

Benefits

  • Generous PTO and comprehensive medical, dental, and vision care.
  • 401(k) plan with employer match and enhanced contributions.
  • Fitness subsidy and education assistance programs.
  • Parental leave and life & accident insurances.
  • HSA with company contributions and commuter benefits.
Full Job Description
Country United States / US City AUSTIN
Area
Texas

Workplace location AUSTIN-GAINES RANCH LOOP(USA) Employer company TotalEnergies Renewables USA, LLC Domain Operations Type of contract Regular position Experience Minimum 6 years

Activities

Key Responsibilities:

Operating Center Design & Buildout
  • Define the physical layout, hardware requirements, and cybersecurity posture for the mission-critical control room.
  • Evaluate, procure, and integrate advanced SCADA, Energy Management Systems (EMS), and Automated Generation Control (AGC) platforms.
  • Manage third-party software developers, hardware integrators, and cybersecurity consultants to deliver the facility on time and within budget.
  • Establish operational controls to meet all NERC CIP, FERC, and regional transmission organization (RTO/ISO) audit readiness requirements.
  • Draft comprehensive Standard Operating Procedures (SOPs) for emergency response, curtailment management, weather anomalies, and forced outages.


Team Recruitment, Training & Readiness
  • Build a 24/7/365 shift-rotation organization from the ground up, hiring control room supervisors, operators, and analysts.
  • Design rigorous onboarding curriculums, readiness assessments, and qualification pathways covering generation mechanics and grid topology.
  • Ensure all operators successfully achieve and maintain necessary regional credentials (e.g., ERCOT, PJM) and NERC certifications.
  • Create simulation scenarios and tabletop exercises to test team response to grid emergencies and cybersecurity incidents.
  • Establish a strict culture of operational discipline, accountability, teamwork, and continuous improvement across the control room.


Real-Time Operations
  • Direct day-to-day operations of the 24/7 center monitoring utility-scale wind, solar, BESS, and gas generation assets.
  • Oversee the accurate execution of dispatch instructions, ancillary service deployments, curtailments, and real-time operational directives.
  • Maintain continuous fleet situational awareness, managing workflows for both directly controlled and remotely coordinated assets.
  • Partner closely with trading and scheduling desks to execute optimal dispatch strategies while preserving strict separation of functions.
  • Act as the ultimate escalation point and direct operational decision-making during high-pressure events, grid disturbances, and asset failures.
  • Coordinate emergency communications and escalation procedures with internal leadership, off-takers, and market operators.
  • Partner with Field Operations teams to coordinate switching activities, maintenance execution, and lock-out/tag-out (LOTO) procedures.
  • Collaborate with operations and technical teams to execute maintenance strategies and address fleet performance issues.
  • Establish and report on KPIs, including response times, downtime, and curtailment losses, to support warranty claims and post-event analysis.
  • Leverage data analytics to streamline automated alarming, identify recurring vulnerabilities, and minimize operator alarm fatigue.
  • Serve as a key operational partner across Operations, Asset Management, Trading, Engineering, and executive leadership teams


Candidate Profile

The position will be responsible for delivering the design, build-out, startup and ongoing management of a new remote-operations control center to support TotalEnergies North American power business. The role is accountable for managing real-time remote operations which enforcing a culture of accountability across all the team and achieving the prescribed technical and financial KPIs while ensuring compliance to regulatory and HSE standards.

Education/Qualifications:

  • High School Diploma/GED combined with extensive hands-on military or power plant leadership experience, or a Bachelor's degree in a technical field.
  • 7+ years in power generation operations, utilities, or control center environments, including 3+ years in a direct supervisory or leadership role.
  • Deep technical knowledge of ERCOT operating requirements, protocols, and market structures.
  • Direct experience monitoring or operating utility-scale wind and solar assets.
  • Strong understanding of high-voltage substation maintenance, SCADA infrastructure and NERC/FERC reliability standards
  • Strong working knowledge of NERC reliability standards and NERC CIP compliance requirements.
  • Hands-on experience participating in control room startups, SCADA migrations, or large-scale operational fleet integrations.
  • Extreme level of ethics and personal responsibility while working autonomously
  • Assertive team player with diverse interests and love for working withing dynamic environments
  • Attention to details to solve time-sensitive issues with precision and urgency
  • Flexible mindset welcoming changes associated with growing a new high-impact, high-visibility business

Preferred Requirements

  • Familiarity or direct experience with PJM and AESO market operations and regional protocols.
  • Direct operational experience with Battery Energy Storage Systems (BESS) and gas generation assets.
  • Active NERC Certifications or regional market operator credentials (e.g., ERCOT, PJM certifications).
  • Bachelor's degree in Engineering, Operations Management, or a related technical discipline.
  • Experience managing third-party vendors, cybersecurity consultants, and software developers during an infrastructure buildout.
  • Based in Austin, Texas


Additional Information

What We Provide

TotalEnergies offers a robust comprehensive benefits package available to employees on the first day of hire. These benefits include but are not limited to generous PTO, medical, dental & vision care, HSA with company contributions, health FSA, commuter benefits or paid parking, 401(k) plan with employer match, enhanced employer-contributed 401(k), life & accident insurances, generous parental leave, education assistance, fitness subsidy and more.

TotalEnergies believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

International Consideration

TotalEnergies regrets that it is unable to sponsor employment Visas or consider individuals on time-limited visa status for this position.

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