Your Role in Supporting Our Members: As a
Sr. Manager, Regulatory Compliance Operations, you will lead the design, implementation, and continuous improvement of the operational infrastructure that supports Vancity's Regulatory Compliance function. You will ensure governance, reporting, issue tracking, documentation, and workflow coordination are efficient, consistent, and regulator-ready, enabling scalable and well-controlled compliance execution across the enterprise. This role is ideal for a strategic operator and people leader who brings strong governance expertise, operational rigor, and the ability to drive continuous improvement across complex compliance environments.
This is a
Full-time, Permanent role based at our
Vancity head office and will report directly to the
Director, Regulatory Compliance. While this position provides a hybrid work arrangement, you will be expected to be on-site for events and business demands.
How You'll Make an Impact: - Leading the design and continuous improvement of operational processes, controls, and governance routines supporting regulatory compliance execution
- Owning governance infrastructure including committee support, reporting production, action tracking, and documentation standards
- Overseeing compliance-owned policies, procedures, inventories, logs, and repositories to ensure accuracy and consistency
- Managing regulatory intake, triage, and workflow coordination to support prioritization and escalation of compliance activities
- Developing and monitoring KPIs, operational metrics, and management reporting to enable informed decision-making
- Identifying process inefficiencies and implementing scalable solutions including automation opportunities
- Coordinating cross-functional stakeholders to ensure seamless compliance operations and execution
- Driving continuous improvement and operational excellence across the compliance function
What You'll Bring to the Team: - Bachelor's degree in Business, Finance, Risk Management, or a related field
- 8+ years of experience in regulatory compliance, risk management, governance, or operational management within financial services
- Proven experience designing and implementing governance frameworks, operational processes, or compliance infrastructure
- Strong understanding of regulatory compliance practices, controls, and reporting requirements
- Demonstrated ability to manage complex workflows, prioritize competing demands, and drive operational efficiency
- Experience developing KPIs, management reporting, and operational metrics to support decision-making
- Strong leadership experience with a track record of building and developing high-performing teams
- Excellent communication and stakeholder management skills with the ability to influence across functions
Extra Skills That Set You Apart: - Professional designation such as CPA, CRCM, or similar
- Experience with automation, workflow tools, or compliance technology platforms
- Familiarity with regulatory change management and enterprise governance practices
You'll Thrive Here If You Are: - Operational Leader - Able to design and optimize scalable processes that drive consistent and efficient compliance outcomes
- Strategic Thinker - Capable of aligning operational infrastructure with broader regulatory and business priorities
- Collaborative Partner - Builds strong cross-functional relationships to enable seamless coordination and execution
- Continuous Improver - Focused on identifying inefficiencies and driving meaningful, sustainable improvements
We value lived experience, so if you are interested in this role, we encourage you to apply even if you feel your skills don't perfectly align with those listed.
What You'll Earn: This role offers a salary range of
$122,400 to $158,400 per annum. The base pay offered may vary depending on factors such as relevant qualifications, skills, previous experience, and internal equity. As part of our total rewards package, employees may also be eligible for our annual incentive program, subject to program eligibility requirements.
Why You'll Love Working Here: A career at Vancity is more than just a job, you're joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay, we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:
- Living Wage Employer: We're the largest private-sector Living Wage Employer in Canada and consistently ranked among Canada's Top Employers.
- Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
- Generous Vacation: New employees start with 3-4 weeks of vacation per year, with additional days earned over time.
- Extra Stat Holidays: In addition to BC's 11 statutory holidays, we offer 2 extra days, plus care days for personal or family illness.
- Immediate Health Coverage: Health and dental benefits begin on your hire date, with three levels of coverage to choose from.
- Defined Benefit Pension: Our retirement plan provides a guaranteed income for life, recognizing that retirement looks different for everyone.
