The Senior Manager, Quote to Cash leads quote-to-cash product and process enhancements for assigned region, balancing competing priorities across product and sales teams while coordinating closely with the Virtual Back Office (VBO) usage metering system. This role provides leadership to resources supporting the Configure, Price, and Contract Management workstreams and is accountable for resolving financial issues and discrepancies between systems.

Essential Key Responsibilities

• Accountable for the planning and design of assigned region's quote-to-cash enhancements, including product design, process optimization, and automated entitlement improvements. Optimize CPQ (Configure, Price, Quote) and CLM (Contract Lifecycle Management) design for international roll-out.
• Partner with business stakeholders to translate product, pricing, and revenue requirements into scalable CPQ. Provide leadership to the CPQ and CLM teams by establishing and promoting best practices in product design.
• Oversee and resolve accounting alignment across order management and revenue systems, including sales, billing, and revenue recognition. Ensure accurate financial reporting through close collaboration with the accounting team.
• Collaborate with integration stakeholders (e.g., VBO, Workday, Sales and Revenue Engine (SRE)) to identify root causes of system failures and drive process improvements to enhance stability and performance.
• Develop reports for product and sales to drive forecasting and insights into the product.
• Actively coach and develop team members for performance management and personal/career growth in line with the values, expectations and culture of D&B.

Essential Skills and/or Certifications

• Bachelor's degree in Accounting, Finance or related fields
• At least 10 years of experience in quota-to-cash, specifically with Revenue Cloud systems, preferably with 5 years at managerial capacity
• Deep understanding of accounting and controls
• Be adaptive to changes in fast-paced environment; Strong attention to detail, as well as being a problem solver who takes the initiative
• Good communications skills with different levels
• Analytical, result-oriented and organized
• Be independent and flexible with strong business acumen
• Able to work under pressure and tight schedules, willing to work outside normal working hours during close periods
• Proficiency in Microsoft Office Suites Skills
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.
• Where applicable, fluency in English and languages relevant to the working market.
• Willingness to travel and support events outside standard business hours as required

Physical Requirements

• Ability to sit, speak and operate telephone and/or computer for long periods of time
• Ability to handle pressure, stressful conditions, and conflict resolution
• Ability to work day, evening and/or weekend hours as needed
• Ability to travel by any form of transportation
• Ability to stand, walk, climb, kneel, crouch and bend over for work at office premises and office events
• Regular attendance in the office

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Benefits We Offer
• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in [redacted].com.

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