May Mobility

Senior Manager, Quality Systems

May Mobility$145K — $200K *
US-AnywhereRemote in United States
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in quality systems for hardware/software engineering (automotive, robotics, aviation, etc.)
  • Bachelor's degree in engineering or related technical field
  • Hands-on experience in design controls and root cause analysis
  • Proven ability to rebuild or improve existing quality systems
  • Comfort with automating quality processes and reducing manual effort
  • Experience with issue-tracking and workflow management tools (e.g., Jira)
  • Strong written and verbal communication skills for diverse stakeholders

Responsibilities

  • Re-architect a flexible Quality Management System synchronized with the Safety Management System for autonomy
  • Develop iterative closed-loop processes for continuous improvement and root cause analysis
  • Establish design-control practices to manage safety-critical risks
  • Automate quality processes using emerging tools such as AI/ML
  • Collaborate with cross-functional teams to address real field issues
  • Define KPIs/OKRs to measure QMS effectiveness and platform health
  • Engage with suppliers on quality issues affecting the vehicle platform

Benefits

  • Comprehensive healthcare plans including medical, dental, vision, life, and disability coverage
  • Flexible Spending Accounts for healthcare and dependent care
  • Rich retirement benefits with immediate employer matching
  • Generous paid parental leave with a phased return
  • Flexible vacation policy plus company holidays
  • Total Wellness Program offering extensive wellbeing resources
Full Job Description
Job Summary

Vehicle Platform Engineering owns the systems that keep May's fleet safe, reliable, and continuously improving - and we're looking for someone to build the quality backbone underneath all of it. This isn't a traditional audit-and-compliance role: it's a systems-building one. You'll lead a small, high performing team to design, automate, and continuously evolve a flexible Quality Management System (QMS) that spans the full vehicle platform lifecycle - from design controls and engineering change management, through integration and fleet deployment, to field support - closing the loop with continuous improvement at every stage.

We're looking for someone who treats Quality itself as a process to be engineered and automated, not just administered. You're creative and inventive about how quality work gets done, and you're always looking for the emerging tool - AI included - that can turn a manual process into a smarter, faster one. This role sits within Vehicle Platform Engineering.
Essential Responsibilities
  • Re-architect and continuously evolve a flexible Quality Management System that syncs with the Safety Management System for Autonomy
  • Build iterative closed-loop continuous improvement processes - root cause analysis, CAPA-style workflows, trend and risk analysis - that connect field issues and fleet data directly back into design and engineering decisions.
  • Stand up design-control practices (design inputs/outputs, verification & validation, design reviews, traceability) sized to manage safety-critical risk without slowing down a fast-moving engineering org.
  • Find the manual, paper-heavy corners of the quality process and automate them with emerging tools - AI/ML, LLM-based tooling, workflow automation - for things like non-conformance triage, audit documentation, and trend detection across the fleet.
  • Partner closely with autonomy, engineering, fleet operations, and technical support to keep the QMS grounded in real field issues, and drive fixes and root causes back through the organization.
  • Define and evolve the quality KPIs/OKRs that measure both platform health and the QMS's own effectiveness.
  • Engage suppliers and partners on quality issues and corrective actions when they touch the vehicle platform.
  • Build and grow a small, high-leverage quality systems function as the need scales, spreading a culture of quality through better tools rather than mandates.
Skills and Abilities

Success in this role typically requires the following competencies:
  • Ability to interpret engineering documents, including CAD drawings and wiring diagrams
  • Familiarity with ISO/IATF standards
  • Knowledge of implementing and maintaining QM systems and its auditing/assessment internal and external
  • Experience in moderation techniques
  • Advanced knowledge in FMEA, Configuration Management, System and Document Management Systems
  • Ability to inspire, motivate, and guide team members toward achieving common goals.
  • Effective verbal and written communication skills to convey ideas, instructions, and feedback clearly and efficiently.
  • Strong decision-making skills to analyze situations, evaluate options, and make timely and informed decisions.
  • Aptitude for identifying problems, analyzing root causes, and implementing effective solutions.
  • Capacity to think strategically, anticipate future trends, and develop long-term plans to drive organizational success.
  • Flexibility and willingness to adapt to changing circumstances, priorities, and environments.
  • Capability to delegate tasks and responsibilities effectively, empowering team members while maintaining accountability.
  • Ability to interface with employees at multiple levels throughout the organization
Qualifications and Experience

Candidates most successful in this role typically hold the following qualifications or comparable knowledge or experience:

Required
  • 5+ years building or leading quality systems in a hardware/software engineering environment - automotive, robotics, aerospace, or another safety-critical field.
  • Bachelor's degree in engineering, computer science, or a related technical field.
  • Hands-on experience with design controls, verification & validation, change management, and root cause/CAPA processes.
  • A demonstrated builder's mindset - you've built or substantially rebuilt or improved a quality system or process, not just operated inside one someone else designed.
  • Comfort leading improvements to take manual work out of quality processes.
  • Experience with issue-tracking and workflow tools (e.g., Jira) for traceability across a product lifecycle.
  • Excellent written and verbal communication skills, with experience presenting to and influencing stakeholders at every level.

Desirable
  • Master's degree in engineering, operations, or a quality-related field.
  • Startup or fast-scaling company experience, especially building a function from scratch.
  • Working knowledge of ISO/IATF, ISO 26262 (functional safety), or similar frameworks - used to inform pragmatic process design rather than pure paperwork compliance.
  • Hands-on experience with AI/LLM tooling or workflow-automation platforms: building internal tools, scripts, or agents that automate quality work.
  • Experience with autonomous vehicle systems or other robotics/safety-critical technology.
  • ASQ or Lean Six Sigma certification.
Physical Requirements
  • Standard office working conditions which includes but is not limited to:
    • Prolonged sitting
    • Prolonged standing
    • Prolonged computer use
  • Valid U.S. driver's license, ability to pass a driving record check
  • Travel required? - Minimal: 1%-10%


Benefits and Perks
  • Comprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate.
  • Health Savings and Flexible Spending Healthcare and Dependent Care Accounts available.
  • Rich retirement benefits, including an immediately vested employer safe harbor match.
  • Generous paid parental leave as well as a phased return to work.
  • Flexible vacation policy in addition to paid company holidays.
  • Total Wellness Program providing numerous resources for overall wellbeing


Don't meet every single requirement? Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. At May Mobility, we're committed to building a diverse, inclusive, and authentic workforce, so if you're excited about this role but your previous experience doesn't align perfectly with every qualification, we encourage you to apply anyway! You may be the perfect candidate for this or another role at May.

Want to learn more about our culture & benefits? Check out our website!

Salary Range

$145,000-$200,000 USD

May Mobility uses automated tools to support - but not replace - human judgment in our recruiting process, to find out more please click here

About May Mobility

May Mobility is a transportation technology company that specializes in autonomous vehicles. The company was founded in 2017 by Edwin Olson, a computer science professor at the University of Michigan, and is headquartered in Ann Arbor, Michigan. May Mobility provides autonomous shuttle services for cities, campuses, and other public spaces, with a focus on safety and accessibility. The company has raised over $83 million in funding to date and has partnerships with major automakers such as Toyota and BMW.
Learn more about May Mobility
Size
100 employees
Industry
Founded
2017

Similar Jobs

More Jobs at May Mobility

More Transportation Jobs

Find similar Senior Manager, Quality Systems jobs: