Keurig Dr Pepper

Senior Manager, Quality

Keurig Dr Pepper • $130K — $200K *
Burlington, MA 01803In-Person
Manufacturing & Automotive
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Mechanical or Electrical Engineering (or equivalent experience).
  • Advanced degree (MS or MBA) preferred.
  • 10+ years in product development, quality, or related engineering.
  • 5+ years of experience leading high-performing technical teams.
  • Strong expertise in structured problem-solving and Six Sigma methodologies; Green Belt required, Black Belt preferred.
  • Demonstrated ability to manage budgets, including forecasting and resource allocation.
  • Excellent communication skills, with a knack for influencing senior leadership.

Responsibilities

  • Lead a cross-functional team focusing on New Product Introduction Quality and Field Quality.
  • Refine and execute the Maintenance of Business strategy aligned with business goals.
  • Oversee departmental budget, drive cost control, and prioritize resources.
  • Partner with various departments (e.g., R&D, Engineering, Finance) to promote continuous improvement.
  • Monitor and respond to field performance metrics, driving product enhancements and consumer satisfaction.
  • Champion consumer-centric decision-making using performance data and consumer insights.
  • Utilize analytics and statistical methods to enhance product reliability and decision-making.

Benefits

  • Medical, Dental, Vision, and Disability insurance.
  • Paid Time Off including paid parental leave and vacation.
  • 401k plan with company match.
  • Tuition Reimbursement for continued education.
  • Annual bonus based on performance.
Full Job Description
Job Overview:

The Senior Engineering Manager, Maintenance of Business, will join Keurig Dr Pepper's Global Product Organization to lead a cross-functional team responsible for Appliance New Product Quality, Field Quality and Analytics, as well as Sustaining and Productivity across the full Keurig appliance portfolio, including both At-Home and Away-from-Home product families.

This role requires a strong blend of technical expertise and leadership capability, along with a forward-thinking mindset to effectively drive global collaboration while ensuring quality remains at the forefront of all activities. The successful candidate will play a critical role in shaping both current and future products, delivering measurable impact across the organization.

This position offers high visibility and significant growth opportunities within the Global Product Organization and broader Coffee Business Unit.

What you will do:

  • Lead a cross-functional team spanning New Product Introduction Quality, Field Quality & Analytics, and Sustaining & Productivity for the global appliance portfolio.
  • Refine and execute the Maintenance of Business strategy aligned to product roadmaps and business goals.
  • Own the departmental budget, including OpEx and CapEx; drive forecasting, cost control, and resource prioritization.
  • Partner cross-functionally (R&D, Engineering, Supply Chain, Manufacturing, Finance) to drive change management and continuous improvement.
  • Oversee field quality and sustaining engineering, including monitoring and responding to in-field performance metrics (e.g., return rates, consumer satisfaction and reviews), and driving root cause analysis, corrective actions, and continuous product improvements.
  • Serve as a consumer champion, placing the consumer at the center of decision-making by leveraging field performance data, consumer feedback, and market insights to drive product quality, reliability, and overall user satisfaction.
  • Leverage data, analytics, and statistical methods to improve product performance, reliability, and decision-making.
  • Champion Design for Quality using risk management tools (FMEA, DOE, SPC) and robust V&V practices.
  • Lead complex cross-functional problem-solving efforts using structured methodologies such as 8D, A3, Root Cause Analysis, and corrective/preventive action processes to drive timely issue resolution and continuous product improvement.
  • Establish and deliver year-over-year productivity, including cost savings, value engineering, and efficiency improvements.
  • Partner with global contract manufacturers and suppliers to drive efficiency and production improvements.
  • Standardize tools, processes, and best practices to scale engineering and quality effectiveness.
  • Mentor and develop talent; foster a high-performance, accountable engineering culture.
  • Communicate performance, risks, and strategy to senior leadership.
  • Up to 15% international travel required.


Total Rewards:
  • Salary Range: $130,700 - $200,000
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors
  • Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
  • Annual bonus based on performance and eligibility

Requirements:
  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, or related technical field (or equivalent experience).
  • Advanced degree (MS or MBA) preferred.
  • 10+ years of experience in product development, quality, or a related engineering discipline.
  • 5+ years of experience leading and developing high-performing technical teams.
  • Demonstrated expertise in structured problem-solving and data-driven decision-making, including statistical analysis and Six Sigma methodologies (Root Cause Analysis, 8D, A3, Design of Experiments); Green Belt required, Black Belt preferred.
  • Demonstrated ability to translate strategic objectives into executable plans and drive cross-functional alignment.
  • Experience managing budgets (OpEx/CapEx), including forecasting, cost control, and resource allocation.
  • Strong background in product quality, field performance, and continuous improvement methodologies.
  • Experience with global manufacturing, suppliers, and cross-regional collaboration.
  • Strong technical foundation across mechanical, electrical, and/or connected systems.
  • Excellent communication and presentation skills, with the ability to influence senior leadership and key stakeholders.
  • Demonstrated ability to lead through change, drive accountability, and foster a culture of continuous improvement.

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights—all from the people who work here. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the rewarding career opportunities that await at Keurig Dr Pepper.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ
KDP
* Ladders Estimates

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