Senior Manager, Quality Assurance Process Analysis

Joint Activities

$135K — $216K *
US-AnywhereRemote in United States
Aerospace & Defense
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12 years of experience in QA or related fields, potentially in supervisory roles
  • Eligibility for a Public Trust clearance (U.S. Citizenship required)
  • Experience with quality assurance for complex, mission-critical programs
  • Proven leadership in quality initiatives and QA teams
  • Knowledge of quality processes in software, hardware, and systems integration
  • Understanding of Quality Management Systems, Verification, Validation, traceability, and configuration management
  • Familiarity with auditing and compliance activities

Responsibilities

  • Lead QA strategy and execution for the development program
  • Implement and maintain the Program Quality Management Plan
  • Mentor and manage a team of Quality Assurance professionals
  • Establish quality objectives and metrics for performance tracking
  • Oversee integration of quality in software and hardware development
  • Conduct process and product audits for compliance
  • Analyze quality data to identify risks and improvement opportunities

Benefits

  • Access to extensive professional development opportunities
  • Flexible work arrangements
  • Engagement in innovative projects supporting NOAA
  • Opportunity to influence a culture of continuous improvement
  • Participation in a collaborative work environment
Full Job Description
Responsibilities

Position Overview 

We are seeking a Lead Quality Assurance Engineer to serve as the primary authority for the QA across a new satellite ground system development program supporting the National Oceanic and Atmospheric Administration (NOAA). This senior-level role will lead all quality assurance activities throughout the full system lifecycle—from architecture and design through integration, accreditation, and operational deployment. 

Responsibilities:

 

Program Quality Leadership 

  • Serve as the Quality Lead for the entire development program, with full responsibility for the program’s Quality Assurance strategy and execution. 
  • Develop, implement, and maintain the Program Quality Management Plan aligned with corporate policies and contractual requirements. 
  • Lead, mentor, and assign workload to a team of Quality Assurance professionals, monitoring progress and ensuring effective execution of quality activities. 
  • Establish quality objectives, metrics, and reporting mechanisms to provide program leadership with clear insight into quality performance and risks. 
  • Drive a culture of quality, accountability, and continuous improvement across the program. 

Development and Engineering Oversight 

  • Ensure quality integration across software development, hardware development, and system integration activities
  • Participate in and oversee all phases of system and software development, including: 
  • Requirements analysis and traceability 
  • Architecture and design reviews 
  • Code and build quality practices 
  • Verification and validation 
  • Test readiness and execution 
  • Documentation and configuration management 
  • Ensure that all requirements are addressed and verified throughout the development lifecycle. 

Process Compliance and Governance 

  • Ensure adherence to corporate quality processes, program procedures, and applicable industry standards
  • Lead and conduct process and product evaluations (audits) to ensure compliance with project policies, procedures, and contractual requirements. 
  • Establish and maintain the program’s process assets library, including: 
  • Process definitions 
  • Templates 
  • Standard operating procedures 
  • Quality artifacts 
  • Interface with Corporate Quality leadership to ensure alignment with enterprise quality initiatives. 

Quality Monitoring, Metrics, and Risk Management 

  • Establish and monitor quality metrics across the program. 
  • Analyze quality data to identify trends, risks, and improvement opportunities. 
  • Track, manage, and escalate non-compliance issues and corrective/preventative action plans to closure. 
  • Lead root cause analysis and lessons learned activities to strengthen program performance. 
  • Provide regular quality status briefings to program leadership and stakeholders. 

Customer and Stakeholder Engagement 

  • Serve as the primary quality interface with customers and external stakeholders. 
  • Support technical exchange meetings, design reviews, demonstrations, and program reviews. 
  • Ensure delivered work products meet contractual quality expectations. 
  • Provide training and guidance to program staff on quality practices, standards, and best practices. 

Agile and Development Team Support 

  • Provide quality leadership within Agile and hybrid development environments. 
  • Participate in Agile ceremonies including Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives. 
  • Ensure quality practices are embedded in development workflows and delivery pipelines. 

 

**This position is contingent on contract award.** 

 

#SWOMOS

Qualifications

 

Required 

  • 12 years of experience, may have supervisory or management experience
  • Ability to obtain and maintain a Public Trust - U.S. Citizenship Required
  • Experience in software engineering, systems engineering, or quality assurance supporting programs of similar scope, complexity, and mission criticality. 
  • Demonstrated experience leading quality initiatives or QA teams within complex development programs. 
  • Experience implementing quality processes across software, hardware, and system integration efforts. 
  • Strong understanding of: Quality Management Systems, Verification and Validation processes
  • Requirements traceability 
  • Configuration management 
  • Audit and compliance activities 

Preferred  

  • Experience working within government or federally funded programs. 
  • Familiarity with industry standards such as: ISO 9001, AS9100, CMMI 
  • NASA / NOAA development practices 
  • Experience establishing quality metrics frameworks and dashboards for program leadership. 

Tools & Technical Experience 

  • Experience with the Atlassian tool suite, including Jira, Confluence, and related tools. 
  • Experience with requirements and risk tracking systems. 
  • Experience working with asset management systems with database and workflow components. 
  • Experience supporting distributed or geographically dispersed teams using modern collaboration tools
Target Salary Range$135,000 - $216,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

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