The Senior Manager, Project Management will play an integral role in driving the success of customer/client implementations. This position will supervise a staff responsible for ensuring all customers are set up correctly to deliver on client expectations. This position will manage a diverse project portfolio to guarantee customer satisfaction and liaison between teams and other leaders to ensure all questions and or problems are handled.
What You Will Do:- Translating executive vision and company goals into a coherent project portfolio, ensuring the PM team is working on the right things
- Owning the overall portfolio inclusive of budget, communicating portfolio status, risks, and recommendations/solutions in business terms
- Maintaining visibility across all projects - tracking health, timelines, budgets, and interdependencies
- Setting the overall delivery strategy, methodology standards, and governance frameworks
- Driving continuous improvement in how projects are scoped, planned, and delivered
- Establishing reporting cadences, tooling standards, and PM playbooks
- Championing the evaluation and adoption of emerging technologies - including AI, automation, and intelligent tooling - to drive operational efficiencies across the PM function
- Leveraging AI-powered forecasting tools to improve project timeline accuracy, resource planning, and risk prediction
- Identifying and eliminating manual, repetitive PM processes through automation (reporting, status updates, scheduling, etc.)
- Staying current on the evolving technology landscape and bringing forward-looking recommendations to leadership
- Leading change management efforts when introducing new tools or platforms to the PM team
- Conduct retros to own lessons-learned processes to ensure future improvements
- Hiring, supervising, and mentoring PMs - building their skills in stakeholder management, risk mitigation, and delivery execution
- Conducting performance reviews, setting career development paths, and managing succession planning
- Monitor performance (daily, weekly, monthly, and bi-annually), coach, develop, and review performance to achieve established goals.
- Resolving escalations and removing blockers that PMs can't handle at their level
- Delegating work load effectively to balance workloads across the PM team to avoid burnout or underutilization
- Supervise implementation of new technologies, staying abreast of current customer service process/expectations as developed
- Understand product offerings and updates, understanding changes and how it affects implementation
- Serving as the key liaison between the PM team and senior leadership, the board, or clients
- Building trust with cross-functional leaders (Engineering, Finance, Product, etc.)
What You Need to Succeed:- BA/BS Degree in healthcare, business, or related field
- 5+ years of experience managing and leading teams of Project Managers
- Active PMP Certification required
- Problem analysis and problem resolution at both a strategic and functional level
- Demonstrated ability to manage complex, cross-functional project portfolios at scale
- Proven track record of implementing process improvements and technology-driven efficiencies
- Passion in driving client impact to the next level
- Strong technological and business writing skills
- Strong problem-solving skills, attention to detail, professionalism, and customer focus
- Strong oral and written communication/presentation skills.
- Outstanding interpersonal skill with peers, superiors, customers, and other partners.
- Ability to prioritize and meet critical deadlines.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$144,000-$160,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.