The Senior Manager, Project Management role is responsible for completion of larger and increasingly complex projects with high revenue responsibility. The role works to plan, execute, and oversee complex projects to complete them on time, within budget, while meeting all quality standards and health and safety requirements. The role works closely with leaders and cross-functional teams to define project scope, set objectives, allocate resources, and develop detailed project plans. The role monitors progress, manages risks and change, resolves challenges, and communicates with stakeholders to provide regular updates. The role leverages staff with a deep knowledge of industry, products, and services to identify and evaluate client needs to recommend the best solution. This role is expected to operate independently while successfully leading project teams to deliver results on time and on budget for our clients, while progressively increasing revenue responsibility.

Responsibilities

Responsibilities include the following for delivering day-to-day operations for larger complex projects:

• Project team leadership expectations:
  
  • Set direction: Support defining objectives, decision-making processes, schedules, budgets and success factors. Assist team by providing clarity on what the objectives are for an assignment, how decisions will be made, development of schedules and budgets, and what critical success factors the client is trying to achieve.
  • Communicate: Help establish effective communication methods for team standups, technical/design decisions, and client interactions.
  • Support Team Motivation: Assist in empowering team members, resolving conflicts, providing feedback and celebrating success.
  • Establish Trust: Demonstrate integrity, competence, consistency, loyalty, and transparency
  • Create a safe environment: Support and assist in providing an atmosphere where ideas and creativity thrive.
  • Embrace thought and experience diversity: Support an environment where diverse backgrounds, geographies, and different perspectives are all heard, respected and considered.
  • Develop team members: Support team development by contributing to continuous learning, skills development and mentoring.
• Execution of BC's project delivery requirements:
  
  • Scope: Collaborate and prepare detailed scopes of work to set clear expectations and prevent project overruns. Develop clear assumptions and limitations and set realistic expectations and a solid pathway to delivering quality work successfully.
  • Schedule: Collaborate on the development and maintenance of project schedules to provide for timely resource allocation and delivery. Recommend and assist implementation of schedule delay mitigation measures as needed.
  • Budget: Develop and collaborate on work breakdown structures and project budgets aligned with scope and schedule. to set a project up for financial success of the project. Manage budget on project to meet planned project performance metrics.
  • Quality Management: Create, implement and monitor quality management plans and processes to enhance client trust, minimize deficiencies, incorporate our standards and quality review processes and collaborate with team members to contribute to quality.
  • Change Management: Identify and manage internal and external changes to mitigate risks. Identify and recommend change management, in collaboration with project team, prepare the scope and budget for the change order, and gain client endorsement and approval for the change to minimize financial and execution risk to BC
  • Risk Management: Ability to identify risks, develop risk mitigation strategies and perform ongoing risk monitoring and mitigation throughout the project lifecycle. Identify and escalate risks, collaborate with teams to prepare mitigation strategies for each risk, monetization of each risk, and update the risk profile on the project throughout the lifecycle of a project.
  • Health & Safety: Lead by example and follow BC policy and client requirements for health and safety. Lead development and implementation of health and safety plans per the project specific requirements.
  • Manage external resources: including third parties/vendors to deliver successfully on their contracted scope, quality budget and schedule.
• Delivery of Project and Business Performance Metrics: Lead achievement of project goals related to scope, schedule, budget and quality. Monitor profitability through routine earned value analysis and compliance, business revenue forecasting and timely invoicing/collections.
• Client Service and Sales/Marketing Support and Engagement: Ability to build successful relationships with Clients, while collaborating with client service managers and project teams to assess client satisfaction. Monitor and share clients' critical success factors for project success and client satisfaction.
• Lead, develop, and coach a high-performing team by setting clear expectations, providing feedback, and fostering a culture of engagement, growth, and accountability.
• Oversee workload planning, performance management, and team operations to align resources with business objectives while ensuring compliance with company policies and regulations.
• Flexibility to adapt and execute various additional assignments based on evolving needs.

Skills and Competencies

• In-depth knowledge of products/services and industry, as well as leading edge project management tools and techniques.
• Excellent project planning and management skills, including budget, risk, contract, change and quality management and safety leadership.
• Exceptional business acumen with the ability to make strategic decisions and manage complex projects and how individual projects fit into larger organizational goals.
• Excellent client service skills and ability to build and maintain strong client relationships.
• Excellent team/staff management skills to build and maintain strong project team and staff relationships.
• Proven ability to identify and cultivate opportunities with new or existing clients.

Experience

• Typically, a minimum of 15 years of relevant experience, including successfully managing higher- level complex projects with a record of high revenue responsibility. Specifically:
  
  • Strong competency in development and monitoring of moderate to complex project schedules
  • Strong competency in development and monitoring of moderate to complex project budgets
  • Strong competency in Risk Management
• Experience collaborating with business leaders and cross functional teams.
• Proven experience in detailed project planning, risk and change management, and contract management of higher-level complex projects.
• Previous experience applying specialized knowledge in project management to deliver solutions for clients.

Preferred Skills and Experience

• Extensive experience working on NYC area municipal water / wastewater projects

Education

• A bachelor's degree in project management, engineering, business administration, or equivalent relevant experience is required.
• Project management certification is required or the ability to achieve in 6 months.

Learn more about our work:

Climate Change and Resilience - Brown and Caldwell

Data Center Water - Brown and Caldwell

Emerging Contaminants and PFAS - Brown and Caldwell

Digital Solutions - Brown and Caldwell

News - Brown and Caldwell

Projects - Brown and Caldwell

Industrial Water - Brown and Caldwell

Salary Range: The anticipated starting pay range for this position is based on the employee's primary work location and may be more or less depending upon skills, experience, and education. These ranges may be modified in the future.

Location A: $159,000 - $238,000
Location B: $175,000 - $262,000
Location C: $191,000 - $285,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits.