Amazon

Senior Manager, Program Management, World Wide Engineering & Innovation (WWEI)

Amazon$151K — $204K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or related field
  • 7+ years of cross-functional experience with tech and non-tech teams
  • Proven experience in large-scale program implementation
  • Strong background in managing and communicating results to senior leadership
  • Experience in delivering cross-functional initiatives or projects
  • Financial modeling expertise for business forecasting and problem-solving
  • Familiarity with data center or network capacity planning and management

Responsibilities

  • Lead comprehensive 3-year capacity planning for the Sortation network
  • Manage programs from conception through go-live with end-to-end accountability
  • Drive capital funding approval processes and project execution
  • Establish governance frameworks to improve estimation accuracy
  • Oversee asset management and strategic property portfolio initiatives
  • Manage innovation deployment and tactical implementation planning
  • Ensure launch and expansion quality meets or exceeds 90% quality targets

Benefits

  • Health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Employee Assistance Program (EAP) and mental health support
  • Flexible spending accounts
  • Supplemental life insurance options
Full Job Description
As part of the World Wide Engineering & Innovation (WWEI) org, we are seeking a customer focused leader to lead the Planning, Strategy, Launch, and Expansion of the North American Sort Center network. This Sr. leader will lead the Engineering roadmap for the 120+ site sort center network planning through strategic planning of major capacity and automation initiatives. This role partners with internal and external cross-functional teams to transform high-level objectives across capacity, non-capacity, and productivity initiatives, encompassing long-term planning build requirements and comprehensive capital justifications that enable programmatic actualization.

The leader manages programs from initial conception through go-live with end-to-end schedule, quality, and ownership, ensuring alignment across planning and execution goals. The role creates cohesive, actionable plans that drive informed network investment decisions across six integrated functional areas: Build Plan 3YF+, Infrastructure Strategy & Asset Management, OP/SPS Planning Cycles, Post-Beta Pilot Network Rollouts, Innovations & Expansions, and Network Initiatives.

This position oversees network-wide capacity build plans, multi-site engineering initiatives for network optimization, strategic automation expansions, programmatic funding support for Alpha/Beta pilots, and comprehensive asset portfolio management including hibernations, operational exits, transfers, lease decisions, and network strategy integration.

Key job responsibilities

This leader will lead comprehensive 3-year+ capacity planning for the Sortation network, managing programs from initial conception through go-live with downstream end-to-end program management. This includes leading capital funding approval processes, securing capital funds with rigorous business case development, and driving project execution from conception through CAR funding approval for new launches, retrofits, and capacity initiatives.

The leader will establish governance frameworks to reduce supplemental funding requests (10% YoY) through improved estimation accuracy and spend controls, while managing cross-functional coordination bridging planning and execution teams, identifying and mitigating project risks. The role oversees comprehensive asset management synthesizing engineering strategies with long-term planning outlooks, including strategic property portfolio management for lease renewals, exits, and standardization initiatives.

The leader manages innovation network deployment, driving tactical implementation planning, CAR funding justification, and standardized deployment strategies. This leader manages comprehensive OP1/OP2/SPS planning cycles integrating inputs from various organizations across capacity and non-capacity initiatives, synthesizing complex requirements into cohesive senior leadership level documentation.

This role ensures launch and expansion quality meets >90% launch quality targets across execution and operational metrics, through cross-functional mechanisms with granular critical path milestone tracking. The role drives SLA accountability and risk management with commitment to dates and zero project level delays, while leading and developing a team of engineering managers and program managers across functional areas, fostering a culture of engineering excellence, data-driven decision making, and end-to-end ownership.

About the team

This is the Engineering Planning, Strategy, Launch, and Expansion team accountable for engineering deliverables coordinating the planning and execution across various engineering and program teams enabling Operations to meet annual customer demands.

BASIC QUALIFICATIONS

- Experience in team management

- Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field

- 7+ years of working cross functionally with tech and non-tech teams experience

- Experience creating and implementing large-scale programs

- Experience managing, analyzing and communicating results to senior leadership while working cross functionally across several teams

- Experience delivering results for large, cross-functional initiatives/projects

- Experience building and managing financial models for business forecasting and problem solving, or experience in tax, finance or a related analytical field

- Experience in one or more of the following areas: data center or network capacity planning, data center or network infrastructure program/project management, or related technical fields

PREFERRED QUALIFICATIONS

- Master's degree in Engineering (any domain), Operations, Business Administration, or a related field

- Experience in Logistics, Distribution or Fulfillment processes

- Experience working with Material Handling Equipment (MHE) integrators

- Experience in solving complex business challenges by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (e.g., financial savings, operational improvements, or customer benefits), or experience applying key financial performance indicators (KPIs) to analyses

- Experience assessing portfolio opportunity to make the appropriate long term strategic investments while maintaining the short-term delivery of leads

- Experience with process optimization

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 136,200.00 - 184,300.00 USD annually

USA, WA, Bellevue - 151,400.00 - 204,800.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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