We currently have multiple high-impact roles and are seeking high-caliber Senior Manager Product Managers to join our team. By applying to this role, you will be considered for critical initiatives across our core ecosystems, including, but not limited to:

• Modernized Core Platform: Lead the charge on migrating US Card Recoveries onto Capital One’s next-generation data infrastructure. You will unlock platform capabilities that drive an estimated $200M+ in annual recoveries, and phase out legacy tech.

• Agent & Customer Assist Platform (AI & Servicing): Accelerate the evolution of our comprehensive, AI-leveraged source of truth for all Card servicing policies. You’ll build and scale the intelligent tooling that empowers agents and digital channels to assist millions of customers daily.

• Credit Bureau Disputes: Drive delivery for our Card Credit Bureau Disputes team, ensuring data integrity, compliance, and frictionless user experiences during critical financial moments.

• Conversational AI solutions: Part of our enterprise quality platform, you will sit at the cutting edge of GenAI servicing as we scale automated validation across customer interactions.

Senior Manager Role Overview

We are seeking visionary and results-driven Senior Manager-Level Product Managers to lead the strategy, development, and execution of high-impact product initiatives. In these roles, you will sit at the intersection of customer empathy, business strategy, technological innovation, and transformational leadership. You will be responsible for defining long-term product roadmaps, cross-functional collaboration, and mentoring a high-performing team to deliver scalable, customer-centric solutions that accelerate business value.

Key Level Responsibilities:

• Champion Human-Centered Product Discovery: Lead deep customer inquiry and qualitative/quantitative research to cultivate an intuitive "customer-back" mindset within your team. Proactively identify, define, and align cross-functional stakeholders around complex problem statements to design innovative, iterative, and high-impact solutions.

• Drive Business Strategy & Value Maximization: Own the end-to-end product roadmap and financial impacts by leveraging data-driven insights to refine investment decisions, mitigate risks, and establish robust KPIs. Continually identify new opportunities within the broader value chain to support Line of Business (LOB) and platform initiatives.

• Partner for Technological Excellence & Stewardship: Collaborate deeply with engineering and architecture teams to influence sustainable, end-state technical architecture. Balance near-term delivery trade-offs with long-term scalability, ensuring your team champions software reuse, platform modernization, and rigorous standards for security, resilience, and performance.

• Act as a Transformational & Strategic Leader: Formulate and articulate a compelling, long-term product vision that rallies executive stakeholders and partner teams alike. Serve as a trusted advisor who pushes back on stagnant perspectives, navigates complex organizational challenges with professionalism, and actively coaches, empowers, and retains top product talent.

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: 

  • A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

• Bachelor's degree in any field and 4 years of Product Management experience 

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.