About the Team
The Enterprise Document Management Platform team is responsible for managing the Enterprise system of record for over 15 billion customer-related documents that power critical servicing, business need, and regulatory compliance across the Enterprise. We’re looking for a Senior Manager to own the foundational platform strategy that supports secure, scalable, and resilient document and metadata lifecycle management. The individual will drive platform modernization initiatives while ensuring robust data governance and operational efficiency. The ideal candidate thrives in ambiguity and can take broad, undefined problem statements and drive them to solutions through cross-functional leadership and rigorous discovery.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

What you99ll do:

• Own the vision and roadmap for the core platform balancing near-term operational excellence with long-term modernization priorities

• Lead multiple engineering teams to design and deliver platform features that serve a diverse base of enterprise stakeholders

• Drive our self-service strategy to enable intent owners to independently configure, onboard, and manage their use cases without platform team dependency

• Define and manage how use cases interact with the platform by setting clear standards for onboarding, API contracts, and incident management

• Drive continuous improvement in platform API performance, usability, and operational efficiency at enterprise scale

• Ensure the platform meets enterprise data governance, compliance, and architectural standards as requirements evolve

• Build and maintain strong stakeholder relationships across the LOBs and platform teams that depend on our infrastructure

Basic Qualifications:

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
  • A Bachelor's or Master99s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

• Bachelor's degree in any field and 4 years of Product Management experience

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate99s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.