The Senior Manager, Procurement Operations is responsible for leading the enhancement of our source-to-pay value chain, ensuring tactical procurement excellence, and instituting purchasing guidelines that mitigate commercial risk. This leadership role is responsible for strategic management of procurement systems, process enhancement, and building foundational linkages between key partners. The successful candidate will be pivotal in ensuring our procurement practices align with organizational values and leverage technological advancements for efficiency and innovation.

RESPONSIBILITIES

• Oversee the enhancement, execution, and operational excellence of the purchasing process in cross-functional partnership with key stakeholders.
• Serve as a Procurement-to-Pay (P2P) leader by advancing procurement performance through technological enhancements and best practices in purchasing policies, supplier onboarding, and technology and digital readiness.
• Drive meaningful change management initiatives within the procurement function, cultivating a culture of continuous improvement, data-driven decision-making, and scalability.
• Develop internal communication and training strategies for QTS users to transact in ERP systems more effectively.
• Oversee the transactional buying function to execute swift and accurate purchasing in compliance with internal standards.
• Lead team of professionals who oversee process improvement, automation, and technological innovation in the procurement industry.
• Establish and enforce procurement policies and processes that ensure alignment with company standards, regulatory requirements, and sustainability goals. Monitor and optimize key procurement performance metrics.
• Function as a leader and change agent, supporting senior management and executive-level stakeholders to align procurement strategies with the broader organizational goals.
• Collaborate across departments to unearth cost savings, process improvements, and opportunities for sustainable procurement practices, while staying abreast of industry trends.

BASIC QUALIFICATIONS
• At least six years of experience in procurement/sourcing, with a minimum of two years in leadership roles, highlighting successful category strategy development, change management, and sustainability initiatives.
• Bachelor's degree in supply chain, Information Technology, Business, accounting, or related fields, with preference given to those with advanced degrees or certifications in relevant areas.
• Extensive ERP system customization experience, with a strong emphasis on implementation experience.
• Willingness to travel, up to 25% annually.

PREFERRED QUALIFICATIONS
• Experience working for or supporting a data center provider (multi-tenant data center, hyperscale user, or equipment provider)
• A history in Workday and/or Oracle systems implementations, upgrades, and maintenance
• Procurement certification (e.g., ISM CPSM) preferred.
• MBA, Master of Supply Chain

KNOWLEDGE, SKILLS, AND ABILITIES
• Demonstrated expertise in managing procurement technologies and processes, with notable achievements in enhancing process efficiency, compliance, and embedding sustainable procurement practices.
• Outstanding leadership, communication, and change management skills, capable of fostering an innovative, continuously improving, and sustainable culture within procurement teams.
• Ability to work independently, influence all organizational levels, initiative-taking, critical thinking skills, and an important level of accountability.
• Exhibit excellent people skills with all levels of the organization.
• Use organizational skills to determine prioritization and appropriate multitasking.
• Perform necessary and timely follow-up, escalating appropriately if necessary.
• Strong planning, organization, decision-making, and critical thinking skills.
• Proven skill in building culture within a team across multiple locations
• Ability to work independently, with minimal supervision, on multiple, concurrent projects of varying complexity and competing priority.

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits. This role is bonus eligible and may be eligible for equity.