Senior Manager, Procure-to-Pay

Benevity

$90K — $120K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in Procure-to-Pay or finance operations, preferably in high-growth settings.
  • 4+ years in people leadership with a track record of talent development and results.
  • Strong negotiation skills with evidence of cost reduction in software and vendor agreements.
  • Hands-on ownership of full P2P processes, not limited to AP or sourcing.
  • In-depth knowledge of AP accounting, accrual processes and vendor governance.
  • Experience with various ERP and P2P tools like NetSuite, SAP, or Coupa.
  • Excellent communication, simplifying complex processes for non-finance partners.
  • A calm change leader who prioritizes effectively and maintains focus.

Responsibilities

  • Own the complete P2P operating model, from vendor onboarding to payments.
  • Develop and lead a high-performing P2P team, fostering accountability and growth.
  • Define the P2P roadmap aligning business needs with process improvements.
  • Collaborate with leaders for efficient purchasing and payment methods.
  • Support finance teams during month-end and year-end processes with robust controls.
  • Drive process standardization, automation, and team training for better workflows.
  • Create policies and resources for business partners on buying and payment processes.
  • Analyze spend data to identify improvements and lead change initiatives.

Benefits

  • Flexible hybrid work environment supporting personal well-being and strong relationships.
  • Strong focus on Diversity, Equity, Inclusion, and Belonging (DEIB) initiatives.
  • Well-supported employee resource groups promoting a culture of belonging.
  • Access to development opportunities in a diverse workplace.
Full Job Description
High Level Role Overview
We are looking for a Senior Manager, Procure-to-Pay to lead the next evolution of Benevity's P2P operations. This is a hands-on leadership role for someone who can connect strategy with day-to-day execution - strengthening how we buy, approve, receive, invoice, pay, support vendors and protect the business.

This leader will own the end-to-end operating rhythm across accounts payable, procurement operations, vendor master governance, payments, expense operations, controls, reporting, accrual discipline, cash forecasting inputs, software spend discipline, vendor commercial negotiation and process improvement. The opportunity is to build a scalable, measurable and service-oriented P2P function that supports a growing global SaaS business while making work easier for our teams and helping bring software costs down.

The right person brings equal parts operational discipline, systems thinking, change leadership and people leadership. You will develop a team that feels supported and clear on expectations, partner across Finance, Procurement, Legal, IT, Security and business stakeholders, and create a P2P experience that balances speed, compliance, accuracy and care.

What you'll do:
  • Own the end-to-end P2P operating model, including vendor onboarding and maintenance, purchasing workflows, purchase order compliance, invoice intake, approvals, payments, expense operations and vendor support.
  • Lead, coach and develop a high-performing P2P/AP team, creating clarity of roles, strong accountability, cross-training, career growth and a healthy service culture.
  • Establish the P2P roadmap, priorities and operating cadence, translating business needs into practical process improvements and measurable outcomes.
  • Partner closely with business leaders to make purchasing and payment processes easier, faster and more compliant, with a strong negotiation lens on SaaS renewals and vendor commercial terms.
  • Partner with Accounting, FP&A and Treasury to support month-end and year-end close, including a robust accrual process, AP aging, reconciliations, 13-week and 52-week cash forecast inputs, payment run visibility and spend insights.
  • Lead process standardization and automation, including workflow optimization, system enhancements, UAT, training, documentation and adoption across teams, with clear ownership of the Zip intake/approval flow and Ramp spend/expense environment already in place.
  • Create clear policies, playbooks and self-serve resources so business partners understand how to buy, approve and pay in the right way.
  • Use Zip, Ramp and spend data to identify bottlenecks, manual work, control gaps, service pain points, unused licenses, renewal risks and software cost reduction opportunities, then lead practical change with measurable improvement.
  • Bring a continuous improvement mindset to the Finance organization, helping the team scale with purpose, precision and care.


What you'll bring:

  • 8+ years of progressive experience across Procure-to-Pay, Accounts Payable, procurement operations, finance operations or shared services, ideally in a high-growth or global environment.
  • 4+ years of people leadership experience, with a track record of building engaged teams, raising standards and developing talent while delivering results.
  • Strong commercial negotiation skills and cross-functional influence, with proven success reducing software/SaaS and vendor costs, right-sizing licenses, improving renewal terms and challenging inconsistent buying behaviors while keeping relationships constructive.
  • Hands-on ownership of end-to-end P2P processes, not only transactional AP or strategic sourcing. You understand how requisitions, POs, receiving, invoices, approvals, payments, vendors and controls connect.
  • Strong knowledge of AP accounting, close support, robust accrual processes, reconciliations, vendor master governance, payment controls and audit/compliance requirements.
  • Comfort operating with ERP and P2P tools such as NetSuite, Workday, Oracle, SAP, Coupa, Zip, Ramp, Ariba, Concur, Tipalti or similar platforms; specific systems can be learned, but systems fluency is important.
  • Excellent communication skills, including the ability to simplify complex policies, processes and control requirements for non-finance partners.
  • A calm, practical change leader who can bring structure to ambiguity, prioritize what matters and move work forward without creating noise.
  • A people-first leadership style grounded in clarity, fairness, follow-through and accountability.
  • A degree in Accounting, Finance, Business, Supply Chain or equivalent experience; CPA, CTP, CPSM, PMP, Lean Six Sigma or similar certification is an asset, not a requirement.
Where We Work

At Benevity, we embrace a flexible hybrid approach to where we work that empowers our people in a way that supports great work, strong relationships, and personal well-being. For those located near one of our offices, while there's no set requirement for in-office time, we do value the moments when coming together in person helps us build connection and collaboration. Whether it's for onboarding, project work, or a chance to align and bond as a team, we trust our people to make thoughtful decisions about when showing up in person matters most.

Join a company where DEIB isn't a buzzword

Diversity, equity, inclusion and belonging are part of Benevity's DNA. You'll see the impact of our massive investment in DEIB daily - from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process. If you want to feel seen, heard and celebrated, you belong at Benevity.

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