Senior Manager, Process Improvement and AI Automation

White Cap Supply Holdings, LLC • $110K — $130K *
Atlanta, GA 30349In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related discipline required; advanced degree preferred.
  • 7+ years of experience in process improvement and product strategy required.
  • Six Sigma or LEAN certification favored.
  • Strong business acumen to comprehend and impact operational processes.
  • Proven ability to lead cross-functional transformation initiatives.

Responsibilities

  • Lead efforts to evaluate and improve Product Strategy business processes.
  • Identify opportunities for simplification and develop scalable solutions across teams.
  • Assess current workflows, pinpoint inefficiencies, and design future processes.
  • Drive cross-functional alignment to ensure process changes are adopted effectively.
  • Create documentation and metrics to support sustainable process improvements.

Benefits

  • Company provided benefits for a comfortable indoor work environment.
  • Minimal travel requirements (less than 10%) for team collaboration.
  • Opportunity for continuous learning and development in process improvement fields.
Full Job Description
Job Summary

Responsible for driving the development, standardization, and continuous improvement of critical Product Strategy business processes. Partners cross-functionally to identify opportunities, design scalable solutions, and implement improvements that enhance operational effectiveness, simplify execution, and deliver measurable business value.

Major Tasks, Responsibilities, and Key Accountabilities
  • Leads cross-functional efforts to evaluate, design, document, and improve Product Strategy business processes that support both strategic and operational objectives.
  • Partners with cross-functional stakeholders to identify opportunities for process simplification, standardization, and increased effectiveness; and facilitates the development and implementation of scalable process solutions that improve execution, reduce complexity, and drive business value.
  • Assesses current-state workflows, identifies root causes of inefficiencies, and develops future-state process designs supported by data, stakeholder feedback, and business requirements.
  • Drives alignment across functional teams to ensure process changes are understood, adopted, and effectively integrated into day-to-day operations.
  • Develops process documentation, business requirements, operating procedures, governance models, and success metrics to ensure sustainable implementation and continuous improvement.
  • Partners with technology and business teams to identify system capabilities, enhancement opportunities, and digital solutions that enable improved business outcomes.
  • Evaluates emerging AI capabilities and automation tools to determine practical application within existing and future-state business processes.
  • Partners with business and technology stakeholders to responsibly pilot, implement, and scale AI-enabled solutions that improve efficiency, decision support, and process effectiveness.
  • Establishes and monitors key performance indicators to measure process effectiveness, adoption, operational impact, and opportunities for ongoing optimization.
  • Serves as liaison with internal clients, operations staff, senior management and others affiliated with the project team.


Nature and Scope

  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
  • Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.


Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Frequent periods are spent standing or sitting in the same location with some opportunity to move about. Occasionally there may be a requirement to stoop or lift light material or equipment (typically less than 8 pounds).
  • Typically requires overnight travel less than 10% of the time.


Education and Experience

  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


Preferred Qualifications

  • Master's degree.
  • Six Sigma or LEAN certification
  • Strong business acumen with the ability to understand ETE operational processes and their impact on business performance.
  • Proven experience leading process improvement and cross-functional transformation initiatives.
  • Excellent communication, facilitation, and stakeholder management skills with the ability to influence across organizational levels.
  • Ability to balance strategic thinking with execution and implementation.
  • Strong analytical and problem-solving capabilities with experience leveraging data to identify opportunities and measure outcomes.
  • Experience documenting business processes, defining requirements, and driving organizational change.
  • Ability to build partnerships and achieve results through influence rather than direct authority.

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

Introducing the White Cap Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and projects master their operational efficiency and innovation.

Do Innovative Work

Join a group of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities, national scale, and solution development of a powerhouse team.

Future-proof Your Career

Advance as far as your ambition takes you with nearly limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore Job Opportunities

White Cap Supply Holdings, LLC positions itself as a leader in providing job opportunities that foster professional growth and skill enhancement in a diverse and inclusive work environment.

The White Cap Edge

The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

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Learn more about White Cap Supply Holdings, LLC
Industry
Real Estate & Construction
* Ladders Estimates

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