The Home Depot

Senior Manager, Pro Digital Experience

The Home Depot$100K — $130K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in marketing, digital, or product industries preferred
  • Demonstrated project management skills essential
  • Ability to simplify complex ideas for diverse audiences
  • Strong written and verbal communication skills required
  • Experience in consulting or retail sectors favored
  • 5+ years of leadership experience desired

Responsibilities

  • Identify and analyze growth initiatives within digital experience
  • Collaborate with cross-functional teams to optimize customer value
  • Lead teams in implementing new digital initiatives
  • Develop actionable recommendations based on data analysis
  • Troubleshoot and solve operational challenges as they arise

Benefits

  • Opportunities for professional development and career growth
  • Collaborative and supportive team culture
  • Chance to lead strategic initiatives in a respected company
  • Access to cross-disciplinary projects and teams
  • Flexible working conditions with minimal travel required
Full Job Description

Position Purpose:

Lead and direct strategic growth initiatives within The Home Depot Pro Core Digital Experience to enable the company to continue meeting and exceeding growth objectives. Identify, research, and analyze growth opportunities; develop strategies to capture those opportunities; test and refine recommendations; evaluate results; and drive implementation. Partner with cross-functional teams to maximize customer value, address operational business needs, and grow share of the complex Pro business. The role will also partner with Marketing, Sales, Field Operations, and Pro teams to drive awareness, adoption, and utilization of strategic digital capabilities, ensuring product investments deliver meaningful customer and business outcomes.

This Sr. Manager will be primarily responsible for the business success of up-funnel initiatives within the B2B Core Digital Experience, including but not limited to Home Page, Browsing, Search, Catalog, and Lists. In addition to the up-funnel 7Shop7 capabilities and experiences, this role will collaborate with leaders responsible for the 7Plan7 and 7Manage7 capabilities and experiences to deliver a cohesive end-to-end customer experience and business outcomes. The role will also develop activation strategies and enable Marketing, Sales, and Field teams to effectively promote and support Pro digital capabilities, driving engagement and adoption across customer segments.


Key Responsibilities:

  • 20% Business Acumen / Data Analysis - Responsible for ownership of individual or team work through Identifying, researching and measuring ongoing effectiveness of programs against metric targets; Develop and execute ongoing enhancement/optimization strategy based on measured performance and customer feedback; Trouble shoot and problem solve for ongoing operational needs as they arise

  • 20% Develop Recommendations - Prioritizes team issues and brainstorm/develop solutions and recommendations by leading or working within a diverse cross-functional team (store leaders and associates, merchants, internal and external teams, vendors, etc.)

  • 40% Leadership - Responsible for the assessment and selection of talent, builds effective teams, develops others through coaching feedback and guidance, aligns goals, and creates a positive culture through driving engagement

  • 20% Project Management - Responsible for leading teams to drive the creation and implementation of new initiatives using diverse problem-solving methodologies; May work on medium to large initiative-specific projects within workstreams; Effectively communicates projects and recommendations through accurate documents and presentations; Has the ability to present and deliver to a wide variety of stakeholder including executive leaders and sponsors


Direct Manager/Direct Reports:

  • This position typically reports to Director or Sr. Director

  • This position has 1-3 Direct Reports


Travel Requirements:

  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:

  • Must be eighteen years of age or older.

  • Must be legally permitted to work in the United States.


Preferred Qualifications:

  • 8+ years of experience working in the marketing / digital / product spaces is preferred.

  • Demonstrated project management skills

  • Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences

  • Excellent written and verbal communication skills

  • Consulting and/or retail experience

  • 5+ years of previous leadership experience


Minimum Education:

  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:

  • No additional education


Minimum Years of Work Experience:

  • 6


Preferred Years of Work Experience:

  • No additional years of experience


Minimum Leadership Experience:

  • None


Preferred Leadership Experience:

  • None


Certifications:

  • None


Competencies:

  • Decision Quality

  • Collaborates

  • Drives Engagement

  • Ensures Accountability

  • Plans and Aligns

  • Communicates Effectively

  • Customer Focus

  • Develops Talent

  • Drives Results

  • Manages Conflict

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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