Senior Manager, People Operations

Thuma

$150K — $165K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in people operations and HRIS, with 3+ years in management.
  • Proven experience in implementing high-impact systems and processes.
  • Extensive hands-on experience with an HRIS system (Rippling preferred).
  • Exceptional attention to data hygiene and accuracy.
  • Broad generalist knowledge in benefits, compliance, performance management, and LOA administration.
  • Strong communication skills, particularly in conveying complex information clearly.
  • Demonstrated follow-through on commitments and responsibilities.

Responsibilities

  • Expand and enhance Thuma's People Operations, emphasizing simplicity and thoughtful employee experience.
  • Manage Rippling systems end-to-end, including configurations and troubleshooting.
  • Develop new Rippling modules such as ATS and headcount planning.
  • Revolutionize performance review cycles and feedback processes for managers and employees.
  • Collaborate with payroll regarding compliance and auditing for expansion projects.
  • Create compensation guidance and job structures reflecting business needs.
  • Administer employee onboarding and leave processes with emphasis on accuracy and smooth experiences.

Benefits

  • 401(k) with company matching up to 6% of contributions.
  • Comprehensive medical, dental, and vision coverage with employer contributions.
  • 100% paid parental leave and memberships to One Medical and WellHub.
  • Participation in employee stock option plan.
  • Flexible hours, PTO, and a culture supporting work-life balance.
  • Thirteen company holidays annually for rest and celebration.
  • 40% discount on Thuma products for employees.
  • $100 monthly cell phone stipend for work-related use.
  • Up to $150 monthly commute reimbursement.
  • Complimentary product credit valued at up to $3,000 upon joining.
Full Job Description
You'll be at the center of how our people and business operate, owning the systems, data, programs, and processes that power the employee experience. This is a high-impact role for someone who loves making things simpler, smarter, and more scalable, and who is excited to use technology and AI to build what's next.

You will

  • Expand and elevate Thuma's People Operations foundation, simplifying systems and processes while creating thoughtful employee experiences that help our people and business operate at their best.
  • Own Rippling end to end: configuration, integrations, permissions, and approvals, and act as our internal super user and go-to for troubleshooting and training.
  • Build out new Rippling modules over time, including ATS and headcount planning.
  • Own performance review cycles and reimagine how we do feedback, building tools that make it natural for managers and employees.
  • Partner with payroll on expansion compliance and audits.
  • Develop compensation guidance, leveling tools and job structures based on business needs.
  • Generate market compensation data reports and job pricing.
  • Administer leaves of absence and renewals, and onboarding paperwork and workflows, with an eye for accuracy and a smooth experience for the employee.
  • Own our intranet content and internal People communications, keeping employees informed and making it easy to find answers.
  • Own data hygiene across our HRIS, auditing regularly and building processes that catch errors before they happen.
  • Manage I-9, E-Verify, and immigration compliance, open enrollment, and benefits administration, including holding vendors to real results.
  • Build reporting that gives leadership a clear view into people metrics.
  • Use AI and automation to simplify manual work across people operations, talent, and technology, and free up time for higher-value work.
  • Partner with Finance, Legal, and Payroll to keep processes and data aligned across systems.


This might describe you

  • 7+ years of experience across people operations, HRIS, 3+ years of management.
  • Experience implementing new systems and processes that have high high impact and adoption.
  • Deep hands-on experience owning an HRIS (Rippling strongly preferred).
  • Obsessive about data hygiene and accuracy.
  • A true generalist across benefits, compliance, immigration, performance management, and LOA administration, 401k.
  • Comfortable having hard conversations with vendors and holding them accountable.
  • Outstanding communicator, especially in writing, able to make complex processes clear to employees and leadership alike.
  • Strong follow-through, someone who closes the loop on every commitment and doesn't let things slip.
  • Genuine interest in using AI tools to improve people operations, talent, and technology workflows.


$150,000 - $165,000 a year

Thuma provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as Thuma factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Thuma leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Thuma reserves the right to modify this information at any time, subject to applicable law.

  • 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
  • Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
  • Equity: Participation in employee stock option plan.
  • Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility-flexible hours, flexible PTO, and a culture that supports both focus and balance.
  • Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.
  • Employee Discount**: 40% off almost all Thuma products.
  • Cell Phone Stipend: $100 per month to support work-related phone use.
  • Commute Reimbursement: Up to $150 per month for commuting to our office.
  • Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.


** Some exclusions may apply

* Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

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