Position OverviewSET Active is seeking a Senior Manager, People Operations to own and lead the People function as the company continues to grow. This role will serve as the primary HR partner to employees, managers, and leadership, overseeing core HR operations while supporting talent, culture, compliance, and employee experience.
The ideal candidate is a hands-on HR leader with strong knowledge of California employment law, employee relations, HR operations, payroll, benefits, and talent strategy. This person will build scalable processes, support managers, and ensure a compliant, high-performing workplace.
Key ResponsibilitiesPeople Operations & Compliance- Own HR processes across the employee lifecycle, including onboarding, leave administration, performance management, employee relations, and offboarding.
- Develop and maintain HR policies, procedures, and handbook updates.
- Ensure compliance with federal and California employment laws and workplace requirements.
- Manage HR compliance, audits, filings, training, and safety requirements.
- Serve as the primary HR resource for employee and manager questions.
- Partner with legal counsel on complex employment matters as needed.
HR Operations, Payroll & Benefits- Serve as the HR owner and subject matter expert for iSolved and other People systems.
- Partner with Accounting on payroll administration, including timekeeping, PTO, employee changes, and payroll reconciliation.
- Own benefits administration, including health, dental, vision, 401(k), COBRA, and FSA.
- Manage relationships with benefits, payroll, HRIS, and other People vendors.
- Maintain accurate employee records, HR data, and reporting.
Employee Relations & Manager Support- Manage employee relations matters, investigations, performance concerns, and workplace issues.
- Coach managers on performance, communication, employee engagement, and policy application.
- Partner with leadership and legal counsel on complex employee matters.
- Ensure consistent and fair application of company policies.
Talent Acquisition & Performance- Partner with leadership on workforce planning and hiring priorities.
- Own and improve recruiting processes and manage external recruiting partners.
- Support hiring managers with job descriptions, interview processes, and hiring decisions.
- Own performance management processes, including goal setting, mid-year and year-end reviews.
- Partner with managers on employee development, performance improvement, and career growth.
Culture & Employee Experience- Support employee engagement, retention, and culture initiatives.
- Partner with leadership and managers to improve employee experience and organizational effectiveness.
- Use employee feedback and engagement data to identify opportunities and inform people strategies.
Qualifications- 7+ years of progressive HR experience.
- Strong knowledge of California and federal employment laws.
- Experience managing employee relations, investigations, and compliance matters.
- Experience owning HR operations, payroll, benefits, and HR systems.
- Experience managing external recruiting partners.
- Strong business partnership and manager coaching skills.
- Excellent judgment, communication, organization, and problem-solving abilities.
- Ability to thrive in a fast-paced, growing organization.
