Chanel, Inc

Senior Manager, People and Organization -- Greater New York

Chanel, Inc • $87K — $140K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of core HR experience required
  • Bachelor’s degree in a related field
  • Prior HR experience in a Retail/Wholesale environment preferred
  • Strong communication and relationship-building skills
  • Experience in employee relations
  • Detail-oriented with strong prioritization skills
  • Comfortable with HRIS systems and basic Excel analysis

Responsibilities

  • Lead execution of HR processes within Fashion boutiques
  • Partner with Boutique Leadership Teams to enhance leadership skills
  • Support talent development and organizational structure initiatives
  • Manage performance management processes and provide guidance
  • Champion diversity and inclusion in recruitment efforts
  • Resolve employee relations issues through thorough investigations
  • Ensure compliance with employment best practices and policies

Benefits

  • Dedicated paid time off for wellbeing, including a 2-week August office closure
  • Family and caregiving benefits, including parental leave and fertility support
  • Generous paid time off policies for vacation, holidays, and volunteer days
  • 401K and other financial incentives
  • Comprehensive healthcare offerings including medical, dental, and vision
  • Life insurance and disability coverage options
Full Job Description

Senior Manager, People & Organization- Greater New York


About the role:

TheSeniorManager,People&Organization(5&O5) 6Greater New York leads the execution of core Human Resources processes withintheFashionboutiques in the market, as well asidentifiesopportunities for specific people strategies. TheSeniorManager, People&Organization is a key business partner to the Boutique Leadership Teams(5BLT5)inthe market,helping build their leadership skills and driving performance in a human driven way.Primarily based in the Saks New York boutique, theSeniorManager, P&O, will also support the Short Hills, Saks Greenwich, and Neiman Marcus Paramus boutiques. Our ideal candidate will be both hands on and strategic, drawing upon their passion for building relationships and experience in creating effective solutions while animating and bringing to life the priorities of the Business & People & Organization team within Fashion Retail


Whatimpactyou can create at CHANEL:

Employee Engagement:

  • Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress. Embody and infuse CHANEL9s competencies and behaviors with a concerted focus on well-being. Build and foster connections across all levels within theGreater NYBoutiquesbymaintaininga presence and displayinga genuinecuriosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks. Partner withthe Market Senior Group Director, BLTand Education Team to onboard and integrate new team members.

Talent Development and Organizational Structure:

  • SupporteachBLT in conducting career discussions with team members, highlighting developmental needs. Provide input on organizational structure, workforce planning, talentreviewsand succession planning in partnership withSenior Group Director, P&O- Fashion Retail Guide the annual compensation and performance review process for theyour boutiques, providing direction, counsel, and support toeachBLT. Analyze trends andutilizethe insights gleaned in decision making related to various P&O priorities (i.e.diversity and well-being etc.).

Performance Management:

  • Partner with the BLTin each locationto proactivelyidentifyopportunity areas and performance gaps. Support performance management byprovidingfrequent guidance to BLT (i.e.coaching, counseling, disciplinary actions, and exits). Ensure consistency inhandlingperformance matters and administration of processes, collaborating with BLT and P&O partners asneeded.

Recruitment:

  • Champion and accelerate a culture of diversity andinclusion. Forecast hiring needs with BLT, particularly as it relates to peak seasons.Play an active role driving internal mobility Support the Talent Acquisition team in implementingsourcing strategies to build active pipeline, whichmay include organizing andleadinginperson recruitment events forlarge-scalehiring interview days/events, etc.

EmployeeRelations:

  • Manage and resolve employee relations issuesin the marketby conductingtimely,effective, thorough, and objective investigations. Consult with the internalEmployee Relations /P&O Team/ Legal Team to ensure consistency inhandlingemployee relations issues. In collaboration withthe Benefitsteam, manageworkers9compensation issues, leaves of absence and accommodations.

Compliance, Policy & Procedure:

  • Continuously build a knowledge of employment best practices, with specific knowledge of Federal/State employment application to include: business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc. Partner closely with Legal, Retail Operations,Asset Protection, Employee Relationsand Total Rewards to establish alignment and respond to inquiries.

You are energized by:

  • Working in a highly collaborative, hands-on environment
  • Solving complex problems and brainstorming solutions.
  • Operating within ambiguity and feeling empowered to draw information from various sources to guide decision making.
  • Building strong relationships with business leaders to aid in a deeper understanding of business operations and connections to people.
  • Fostering a meaningful employee experience centered around inclusion, development, and connection.

What you will bring to the team:

  • Strong communication skills (verbal and written), strong relationship building skills as well as the ability to influence and assess situations objectively.
  • Ability to use discretion and independent judgment.
  • Prior HR experience within a Retail/Wholesale environment preferred, with a passion for working regularly on-site in a retail environment.
  • Employee relations experience.
  • Strong detail orientation and ability to prioritize.
  • Comfort with HRIS systems (such as Workday) and performing basic analysis in Excel.

Position Logistics:

  • 7 + years of core HR (HR Generalist) experience required
  • Bachelor9s degree in related field required.
  • Ability to be in-boutique three (3) or more days per week. The structure will typically consist of 2 days Saks NY with alternating days in the Short Hills, Saks Greenwich, and Neiman Marcus Paramus boutiques though the exact time in each location will fluctuate based on business needs.

Compensation:

  • Theanticipatedbasesalary range for this position is$87,500 through $140,000. Base salary isonecomponentofthe total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components will include bonus potential,benefits,and/orperks.

Benefits and Perks:

  • Wellbeing resources include dedicated paid time off forwellbeing: 2-weekAugust Office Closureand a Wellbeing fund
  • Family and care giving benefits (inclusive ofparental leave, fertilitysupport,MilkStork,and Care.com Membership)
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days
  • 401Kand otherincentives
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &Dependent Care), Health Savings Account and Employee Assistance Program
  • Life insurance, Accidental Death &Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &Medical, and Commuter Transit &Parking

Additional Information:

Chanel is a private company whose values are grounded in creatingconditionsfor people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:


Diversity and Inclusion:

  • At CHANEL, we are intentional in promoting Diversity & Inclusion. We fosterrespect,empathy,anddignity forall.Webelievestronglythat the diversity of our people across the full spectrum of human differences is essential toourorganizationandthe connections we have with each other and our clients.
  • We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

  • CHANEL Community empowers our employees to channel theirpassions,talentsandsense of purpose to contribute to and learn from our communities.
  • Employees are encouraged to take time off annually to volunteer throughCHANELCommunity.CHANEL also matches employee donations to select charitable organizations.

Sustainability:

  • CHANEL Mission 1.5is our climate action plan. It is focused ontransformingthebusinessin line with the ambitions of the Paris Agreement on climate change to lim

About Chanel, Inc

Chanel is a French luxury fashion house that was founded in 1910 by Coco Chanel. The company specializes in haute couture, ready-to-wear clothes, luxury goods, and fashion accessories. Chanel is known for its iconic Chanel No. 5 perfume, the Chanel suit, and the little black dress. The company is privately owned and has a reputation for exclusivity and high-end luxury products.
Learn more about Chanel, Inc
Size
20,000 employees
Industry
Founded
1883

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