Position Summary...The Senior Manager, Operations leads the execution of complex projects and programs by managing timelines, resources, and communication to ensure successful implementation. This role provides data-driven insights to influence business strategies, drives process improvements to enhance efficiency, and collaborates cross-functionally to meet organizational goals. Responsible for supervising and developing teams, managing budgets, and fostering a high-performance environment, the position emphasizes continuous improvement, operational excellence, and adherence to company standards. The role requires strong leadership, analytical skills, and the ability to deliver results aligned with business objectives.
What you'll do...The Seller Support Operations team leads in building trusted relationships with sellers, enabling their success on the Walmart marketplace by promptly addressing challenges and guiding future opportunities. This team leverages technology to enhance interactions and fosters continuous skill development to support career growth within Walmart. As the frontline of seller support, the team collaborates across functions to improve processes, drive operational efficiency, and deliver exceptional service. Members are empowered to innovate, influence business strategies, and contribute to a culture focused on excellence, integrity, and sustained performance.
What you'll do: - Direct and manage project work streams, ensuring timely execution and successful implementation of initiatives.
- Analyze data to provide insights and recommendations aligned with business objectives and operational goals.
- Collaborate cross-functionally to develop and improve processes, tools, and strategies that enhance business efficiency.
- Oversee budget management, approve expenditures, and develop contingency plans to address escalated issues.
- Lead and mentor associates, fostering performance development and a collaborative team environment.
- Drive execution of business plans by removing obstacles and aligning resources to meet performance standards.
- Promote compliance with company policies and uphold high standards of integrity and ethics.
What you'll bring: - Extensive experience in operations and project management with a proven ability to lead cross-functional teams and drive business efficiency.
- Strong analytical skills to interpret data, develop actionable insights, and support decision-making aligned with business objectives.
- Expertise in process improvement, quality management, and workflow optimization to enhance operational performance.
- Demonstrated ability to influence and collaborate with stakeholders to implement innovative solutions and meet performance standards.
- Effective communication and coaching skills to develop talent, manage performance, and foster a high-performing team environment as a leader of leaders.
- Proficiency in managing budgets, timelines, and resources to ensure successful project execution and cost control.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
AUSTIN, Texas US-01253 | Bentonville, Arkansas US-30008: The annual salary range for this position is $90,000.00 - $180,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $117,000.00 - $234,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Leadership of cross-functional task forces or projects
Masters, Masters: Operations Management
Project Management - Project Management Professional - Certification
Primary Location...710 E BEN WHITE BLVD, AUSTIN, TX 78704-7404, United States of America
