Senior Manager, Operations

Walmart, Inc.

$90K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Operations, or related field; or Master's degree with relevant experience.
  • 3 years' experience in operations or project management for Bachelor's degree holders (1 year for Master's).
  • Proficient in SQL for data processing and scorecard development.
  • Competent in visualization tools like Tableau, Looker, and Power BI.
  • Experience with Jira for issue tracking and data governance.
  • Advanced Excel skills, including Pivot tables and Macros.

Responsibilities

  • Drive execution of multiple business plans and projects by identifying customer and operational needs.
  • Manage and modify project plans, ensuring successful roll-outs and implementation.
  • Build relationships with stakeholders to enhance business solutions and practices.
  • Analyze information to improve efficiency and develop creative operational strategies.
  • Track performance metrics and utilize data accuracy for informed decision-making.
  • Generate revenue and optimize operational expenses through data integration and analysis.

Benefits

  • Opportunities for continuous learning and professional development.
  • Collaboration with cross-functional teams to leverage best practices.
  • Participation in innovative projects that drive operational improvements.
Full Job Description
What you'll do...

Position: Senior Manager, Operations

Job Location: 811 Excellence Dr, Bentonville, AR 72716

Duties: Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning. Directs the execution of projects, work streams, and programs by managing and modifying associated project plans; creating and managing task timelines; formatting and maintaining project data; organizing and facilitating communication materials to ensure successful roll-outs and implementations; identifying performance standards; measuring progress and adjusting performance accordingly; developing solutions and contingency plans for issues that have been escalated by project managers; adjusting direction based on project evaluation; and managing budget and approving expenditures for assignments where required. Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance; accordingly, developing contingency plans; and demonstrating adaptability and supporting continuous learning. Manages the implementation of business solutions by building relationships and partnerships with key stakeholders; developing new innovations and tools for site selection and continuously improving selection methodology; leveraging best practices from cross-functional partners to streamline and improve processes; analyzing and interpreting information for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas to reduce costs and meet business goals; ensuring data accuracy; using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert; developing and implementing scorecards and other tracking mechanisms; creating new innovations for store activation; collaborating with and influencing operations and other internal partners in support of strategies; and driving execution to meet metrics through customer service and platform development. Drives activities and projects that generate revenue, offset operational expenses, mitigate loss, and allocate or influence budget spending by researching and integrating information and data; applying business measures and analyses to identify improvement opportunities; analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency; developing creative solutions within business areas that reduce costs and meet business goals; using judgment to prioritize assignments; and ensuring data accuracy.

Minimum education and experience required: Bachelor's degree or the equivalent in Engineering, Operations, or a related field plus 3 years of experience in operations, project management, or related experience; OR Master's degree or the equivalent in Engineering, Operations, or a related field plus 1 year of experience in operations, project management, or related experience.

Skills Required: Must have experience with: Employing SQL for efficient data processing to build accurate and insightful performance scorecards; Consulting Tableau, Looker and Power BI dashboards for clear and insightful information; Creating tickets in Jira and participating in intake calls to address data discrepancies; Developing and implementing operational strategies; Automating data collection and analysis tasks that can improve efficiency; Collibra Data Governance, Management & Compliance; Automating data analysis workflows using BigQuery and Cloud Functions, reducing manual effort; Advanced Excel (Pivot tables, VLOOKUP, Macros, Data Analysis); Representing team in MBR/WBR meeting providing detailed updates technical challenges, and progress towards key milestones.. Employer will accept any amount of experience with the required skills.

Rate of pay: $90,000.00 - 180,000.00/year

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