SummaryThe Senior Manager - Operations (Port Hueneme) is responsible for leading and optimizing end-to-end vehicle logistics operations, including inbound, outbound, storage, transportation, and distribution. This role ensures safe, cost-effective, and timely movement of vehicles while driving operational excellence, process improvement, and strong partner performance across carriers, ports, yards, and customers. The role requires a strategic operator with deep vehicle logistics expertise, strong leadership capability, and a data-driven mindset.
Compensation$118,000 - $134,000/Per Year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities- Oversee day-to-day vehicle logistics operations including yard management and port operations
- Ensure on-time delivery performance, damage prevention, and compliance with quality standards
- Manage capacity planning and execution for vehicle volumes across regions
- Resolve operational disruptions, escalations, and service failures efficiently
- Develop and execute operational strategies aligned with business growth and cost targets
- Drive continuous improvement initiatives (Lean, Six Sigma, automation, digital tools)
- Optimize yard flows, and dwell time reduction
- Lead cost-reduction initiatives while maintaining service and safety standards
- Lead Key Performance Indicators initiatives (Aging, Labor, Tender objectives, Safety, P&L)
- Track and analyze KPIs such as cost per unit, dwell time, damage rate, and capacity utilization
- Prepare operational reports and present insights to senior leadership
- Use data to support decision-making and forecasting
- Oversee resolution of issues
- Monitors process quality issues at all phases of vehicle processing
- Responds to inquiries from all customers and distributors, as well as GLOVIS National Ops
- Improve Departmental process and safety audits
- Conduct safety audits at appropriate intervals
- Provide direction to their direct reports to successfully meet tender goal and perform safety audits and report the results back to the General Manager
- Develop Process Improvement initiatives
- Develops and oversees strategies for the implementation of continuous process improvement activities
- This position creates and changes departmental processes for continuous process improvement activities
- This position will create and submit recommendations for changes to the General Manager
- VPC Budget & Finance Management
- Manages budget and analyzes trends in labor and other direct costs associated with vehicle processing operations
- Other duties as assigned
Benefits of working at GLOVIS America Inc.- Medical Insurance
- Vision Insurance
- Dental Insurance
- Health Care & Dependent Care Flexible Spending Accounts (FSA)
- Basic Life and AD&D as well as Short-Term & Long-Term Disability
- Paid Vacation, Holidays, and Sick leave
- Hospital and Critical Illness Insurance
- Wellness Program and Gym Reimbursement*
- 401(k) with Generous Matching
- Referral Bonuses*
- Auto Allowance*
- Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
- Discretionary Bonuses*
- Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills- Strong written, communication, and presentation skills Required
- Proficient with PC skills: Excel, Word, and database management systems Required
- Multi-task oriented and able to work with minimal supervision Required
- Ability to work in fast-paced, high-volume environments Required
- Led, mentor, and develop operations managers and frontline teams; Set performance objectives and conduct regular reviews Preferred
- Ensure workforce planning aligns with operational demand Preferred
- Deep knowledge of vehicle logistics, transport modes, yard and port operations Preferred
- Excellent analytical and problem-solving abilities Preferred
- Bilingual in English and Spanish Preferred
Education & Experience- H.S Diploma/G.E.D Required
- Bachelor Degree Preferred
- 8 - 12 years of direct experience in Logistics, and/or Operations Required
- 4-7 years of supervisory experience Required
- 10 -15 years of direct experience in Logistics, Vehicle Logistics, Vehicle Processing, and/or Operations Preferred
- 7 - 10+ years of supervisory experience Preferred
- CA Driver's License Required
Physical Requirements- Ability to sit in front of a desk and/or in front of the computer for long periods
- Occasionally work at heights
- Exposure to change in temperature - Exposure to outdoor temperature
- Exposure to dust, fumes, gases, chemicals, etc. - Vehicle Emissions
- Possibility of domestic travel - 10%
- Operating desk machines
- Repetitive use of hand/grasping product, writing, and typing
- Stand/walk
Working and Environmental ConditionsThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
- Typical office environment with low-level noise exposure
- This position is located in the Port Hueneme, CA office
- Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
