Senior Manager, Operations - Earnings Controls

Walmart, Inc.

$117K — $234K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in internal controls, SOX/ICFR, internal audit, or related risk/control roles, preferably in a tech-enabled environment.
  • Experience with gig-economy or contractor operations, especially around 1099 reporting and earnings disbursements.
  • Strong judgment on control design in fast-scaling environments, knowing when to apply varying levels of control rigor.
  • Deep understanding of core controls concepts including preventive vs. detective controls and IT-dependent controls.
  • Bachelor's degree in Business Administration, Engineering, Operations, or related field, or significant relevant experience.

Responsibilities

  • Lead control design and implementation for contractor earnings processes, including pay calculations and tax reporting.
  • Own control assessments for the Spark Driver earnings ecosystem, identifying gaps and driving remediation efforts.
  • Partner with Engineering and Product teams to validate IT-dependent manual controls and IT General Controls.
  • Drive SOX compliance by maintaining control documentation and risk-control matrices.
  • Build and maintain monitoring mechanisms for real-time visibility into control health.

Benefits

  • Comprehensive health coverage including medical, vision, and dental.
  • 401(k) contributions, stock purchase options, and company-paid life insurance.
  • Paid Time Off (PTO) benefits including sick leave, parental leave, and family care leave.
  • Short-term and long-term disability coverage, a range of company discounts, and Military Leave Pay.
  • Walmart-paid education benefits for both full-time and part-time associates, covering various educational programs.
Full Job Description
Position Summary...

What you'll do...
Role summary:

We're seeking a Senior Manager, Earnings Controls, to help build, operationalize, and scale the control environment supporting Walmart's Spark Driver program. Reporting to the Director of Earnings Controls, this role will focus on identifying, prioritizing, and mitigating operational and financial risks across contractor earnings, tax operations, and supporting technology systems.
This person will serve as a key cross-functional partner to Finance, Controllership, Legal, Tax, Engineering, Product, Compliance, and business operations teams to design and implement controls. You'll help translate complex regulatory and financial requirements into operational guardrails that protect both the company and our contractor partners.
About the team:

The Earnings Controls function sits within the broader Spark Driver Earnings organization and plays a critical role in strengthening the integrity, scalability, and reliability of Walmart's gig-economy operations.
Our team designs and governs control frameworks that support accurate, compliant earnings disbursements and responsible business execution for Walmart's independent contractor ecosystem. We focus on business-process and operational controls across areas such as earnings calculations, tax withholding and reporting, identity verification, onboarding, payment disbursements, and contractor compliance.

What you'll do:
  • Lead control design and implementation across contractor earnings processes, including pay calculations, incentive programs, deductions, tax withholding, 1099 reporting, and payment disbursements.
  • Own control assessments for the Spark Driver earnings ecosystem, identifying control gaps, prioritizing remediation efforts, and developing controls.
  • Partner with Engineering and Product teams to design and validate IT-dependent manual controls (ITDMs) and IT General Controls (ITGCs) over earnings systems, ensuring system changes don't introduce control deficiencies.
  • Drive SOX readiness and compliance by maintaining control documentation, risk-control matrices (RCMs) and process narratives.
  • Build and maintain monitoring mechanisms including key risk indicators (KRIs) and dashboards that provide real-time visibility into control health.


What you'll bring:
  • 8+ years of experience in internal controls, SOX/ICFR, internal audit, operational risk, finance transformation, or related risk/control roles - preferably in a high-growth or technology-enabled environment.
  • Experience with gig-economy, payments, or contractor operations including familiarity with 1099 reporting, earnings disbursements, tax compliance, or similar multi-party payment ecosystems.
  • Strong judgment on control design in fast-scaling environments - knowing when lightweight guardrails are sufficient, when formal SOX controls are required, and when automation or monitoring is the better answer.
  • Deep familiarity with core controls concepts including preventive vs. detective controls, manual vs. automated controls, IT-dependent controls, key controls vs. complementary controls, and deficiency evaluation frameworks.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

Sunnyvale, California US-08479: The annual salary range for this position is $117,000.00 - $234,000.00

Bentonville, Arkansas US-30003: The annual salary range for this position is $90,000.00 - $180,000.00

Hoboken, New Jersey US-10279: The annual salary range for this position is $108,000.00 - $216,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification
Primary Location...

640 W California Ave, Sunnyvale, CA 94086-4828, United States of America

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