Senior Manager, Operations and Implementation- Hiring Platforms

Walmart, Inc.

$90K — $180K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field with 4 years of relevant experience, or 6 years of relevant experience without a degree.
  • 1 year of supervisory experience.
  • Strong business acumen with ability to translate challenges into product requirements.
  • Proven stakeholder influence and alignment abilities across matrix organizations.
  • Demonstrated project management skills including governance and risk mitigation.
  • Data-driven mindset with proficiency in metrics and user feedback.

Responsibilities

  • Lead large-scale hiring transformation initiatives from discovery to deployment and optimization.
  • Conduct stakeholder engagement and operational assessments to identify opportunities for improvement.
  • Translate business needs into actionable product requirements and transformation strategies.
  • Collaborate with Product, Engineering, and Design teams to influence project roadmaps.
  • Drive program governance and manage dependencies and risks throughout the project lifecycle.
  • Measure operational performance and identify optimization opportunities post-deployment.

Benefits

  • Comprehensive health benefits including medical, vision, and dental coverage.
  • 401(k) retirement plan, stock purchase options, and company-paid life insurance.
  • Generous paid time off including sick leave, parental leave, and family care leave.
  • Additional benefits such as short-term and long-term disability coverage, company discounts, and military leave pay.
  • Live Better U program offering Walmart-paid education benefits including tuition reimbursement for various educational programs.
Full Job Description
Position Summary...

What you'll do...
Role summary:

The Senior Manager, Hiring Platforms leads digital transformation initiatives that improve how Walmart attracts, assesses, selects, and hires talent. This role conducts discovery, operational assessments, benchmarking, and process design to identify opportunities and develop future-state experiences, operating models, and transformation roadmaps. They translate business needs into product requirements and partner with Product, Engineering, and Design teams to prioritize investments and deliver digital capabilities aligned to business outcomes. The role drives program governance, stakeholder alignment, deployment readiness, adoption, and performance measurement, ensuring new technologies and processes deliver measurable value and sustainable improvements at enterprise scale.
What you'll do:
  • Lead enterprise-scale hiring transformation initiatives from discovery through deployment, adoption, and optimization.
  • Conduct stakeholder engagement, operational analysis, benchmarking, and process design to identify opportunities and define future-state experiences and operating models.
  • Translate business needs into product requirements, business cases, and transformation strategies that deliver measurable outcomes.
  • Partner with Product, Engineering, and Design teams to prioritize investments, influence roadmaps, and deliver capabilities aligned to business objectives.
  • Drive program governance, dependency management, risk mitigation, testing, deployment readiness, and stabilization.
  • Measure adoption, operational performance, and business outcomes to identify optimization opportunities and inform future enhancements.

What you'll bring:
  • Experience leading complex, cross-functional transformation programs from strategy through implementation and adoption.
  • Ability to assess current-state operations, identify opportunities, and design scalable future-state processes and experiences.
  • Strong business acumen with experience translating operational challenges into product requirements, roadmaps, and measurable outcomes.
  • Proven ability to influence stakeholders, build alignment, and drive execution across matrixed organizations.
  • Strong program and project management skills, including governance, dependency management, risk mitigation, and executive communications.
  • Data-driven mindset with the ability to leverage insights, metrics, and user feedback to inform decisions and drive continuous improvement.
  • Excellent communication, problem-solving, and relationship-building skills.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business, Technology, Supply Chain, Communications, or related field and 4 years' experience in retail, production, operations management, or related area OR 6 years' experience in retail, production, operations management, or related area. 1 year's supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Intermediate functionality of Microsoft Office and Salesforce., Managing projects or client relationships in retail, healthcare, or related area., Master's Degree in business or related field

Masters: Business Administration

Primary Location...

806 Excellence Dr, Bentonville, AR 72716, United States of America

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