Amazon

Senior Manager, Operations - AMZ11046.19

Amazon$135K — $182K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in relevant field or Bachelor's plus 5 years of experience.
  • 2 years of management experience in a global supply chain or related operations.
  • Proven experience with lean process improvement and six sigma methodologies.
  • 1 year of cross-functional coordination across business units.
  • Strong skills in data analysis for business decision-making.

Responsibilities

  • Oversee budgetary and operational goals for a specific fulfillment center area.
  • Lead and mentor a team of operations and area managers to meet performance objectives.
  • Enhance efficiency through lean methodologies and performance metrics.
  • Drive initiatives to improve quality and process changes in operations.
  • Ensure safety and quality standards in inbound or outbound operations.
  • Manage the staffing lifecycle, including hiring and performance reviews.
  • Collaborate with support staff to secure resources for projects.

Benefits

  • Opportunities for professional development and career advancement.
  • Supportive leadership focused on employee growth and positive relations.
  • Access to resources for project initiatives across departments.
  • Involvement in a dynamic and fast-paced operational environment.
Full Job Description
Position: Senior Manager, Operations - AMZ11046.19

Location: Perrysburg, OH

Multiple Positions Available:

1. Responsible for all budgetary, people development, and operations objectives for one functional area of fulfillment center (inbound or outbound).

2. Manage and lead a team of operations and area managers, coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the fulfillment center.

3. Use lean process improvement methodologies and performance metrics to increase efficiency within processes.

4. Drive creation of quality initiatives, process change initiatives, and other lean initiatives to enable functional area and the fulfillment center to meet and exceed business plan.

5. Responsible for the overall safety, quality, performance and customer experience of either inbound or outbound operations.

6. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.

7. Set and clarify requirements and expectations for operations and area managers.

8. Measure performance, provide feedback, and hold operations managers accountable for their performance and the performance of their departments.

9. Leverage the operations and area managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

10. Ensure that best practices are shared across all departments, shifts, and among the network.

11. Work closely with support staff (HR, finance, facilities, safety, it and other sr. operations managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $182700)

BASIC QUALIFICATIONS

A Master's degree or foreign equivalent in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 2 years of experience in technical management, management consulting, or engineering. In the alternative, a Bachelor's degree or foreign equivalent in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 5 years of progressively responsible post-baccalaureate experience in technical management, management consulting, or engineering.

Experience must include:

1. 2 years of management experience (salaried workforce or program management) in a global supply chain, manufacturing, production/procurement, distribution, logistics or related environment/operations.

2. 2 years of experience using lean process improvement, six sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics.

3. 1 year of cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making and cross-functional initiatives.

#0000

PREFERRED QUALIFICATIONS

All applicants must meet all the above listed requirements.

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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