TD Bank

Senior Manager, Operational Risk Management - Change & Delivery Risk (5029)

TD Bank$115K — $163K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Over 10 years of relevant experience in Risk Management or related fields.
  • Excellent presentation, organizational, analytical, and interpersonal communication skills.
  • Demonstrated ability to lead diverse teams and manage multiple stakeholders.
  • Strong relationship-building skills to influence across the organization.
  • In-depth knowledge of financial services and regulatory requirements, particularly in operational risk management.
  • Experience in designing and implementing change initiatives within a banking context.
  • Advanced research and analytical skills with sound financial acumen.

Responsibilities

  • Collaborate with risk and business partners to ensure successful Change & Delivery Risk program delivery.
  • Enhance and implement risk management programs in line with regulatory and industry standards.
  • Develop integrated Change & Delivery Risk programs using EGRC ServiceNow.
  • Synthesize and communicate risk category insights to senior management.
  • Ensure high-quality, accurate program documentation that meets all regulatory standards.
  • Conduct benchmarking of methodologies against industry best practices and regulations.
  • Represent TD in meetings with Regulators and contribute to industry working groups.
  • Recruit and develop a diverse talent pipeline to foster innovation and business outcomes.

Benefits

  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off and banking benefits.
  • Career development opportunities.
  • Reward and recognition programs.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Risk Management

Pay Details:
$115,600 - $163,200 CAD

Operational Risk Management is accountable for the design and implementation of TD's Operational Risk Framework that sets out the Bank's policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, ORM acts as an independent risk management function responsible for ensuring the Bank has effective operational risk management programs to remain within the Bank's risk appetite.

TDBG applies the "Three Lines of Defence" model to risk management. As a representative of the second line of defence, the position of Senior Manager, Operational Risk Management - Change & Delivery Risk ensures the appropriate design, implementation and/or execution of the Change Governance programs. This position reports to the VP, ORM Programs & Enablement.

Senior Manager, Operational Risk Management - Change & Delivery Risk will be responsible for

Change Governance Program: Includes design, implementation and ongoing monitoring of the change governance program including NBPA Policy as well as evolving the program to continuously align to regulations and meet changing industry expectations. Change & Delivery Risk: includes design, implementation and ongoing monitoring of Change & Delivery Risk as well as evolving governance to continuously align to regulations and meet changing industry expectations.

Key Responsibilities include:
  • Collaborate with risk and business partners for successful coordination and delivery of Change & Delivery Risk programs to manage risk
  • Own, enhance and implement Change & Delivery Risk programs in line with the industry practices, evolving regulatory expectations and evolving risk ecosystem to ensure sustainable risk management practices to benefit the Bank
  • Developing target state Change & Delivery Risk programs integrated with EGRC ServiceNow
  • Consolidate, synthesize, and effectively communicate the Change & Delivery Risk Sub-Major Risk Category (MRC) view to senior management
  • Ensure Change & Delivery risk program documentation and artifacts are high-quality, accurate, completed within required timeframe, and meet all regulatory standards/expectations
  • Conduct periodic benchmarking of TD's methodology/practices to industry best practices and evolving regulatory expectations
  • Represent TD as a subject matter expert in meetings with Regulators and industry working groups
  • Identify strong talent, recruit, and develop a diverse talent pipeline of qualified workforce to innovate and maximize individual strengths to lead to a better business outcome


Department Overview:

Corporate Operational Risk Management (C-ORM) is accountable for the design and implementation of TDBG's Operational Risk Framework, which sets out the Bank's governance, policies, processes and practices for the identification, assessment, reporting, mitigation and control of operational risk. Within this context, C-ORM acts as an independent risk management function responsible for ensuring the Bank has effective operational risk management programs to remain within the Bank's risk appetite.

Job Requirement:
  • Over 10 years of related experience (e.g. experience in Risk Management, Audit, Delivery, etc.).
  • Excellent presentation, organizational, analytical, interpersonal and communication skills to communicate information clearly to employees and management throughout the Bank.
  • Exceptional leadership and planning skills to handle teams with functional diversity and complexity, and multiple points of contact
  • Strong people skills - with demonstrated ability to impact and influence. The ability to build positive relationships with stakeholders across the Bank, work in a demanding environment and handle multiple deadlines and priorities.
  • Strong knowledge and understanding of the financial services industry, risk management and regulatory requirements. Familiarity with Canadian and U.S. regulatory requirements and industry standards regarding operational risk management is valuable.
  • Strong knowledge and understanding of the Bank's delivery methodology/practices is valuable.
  • Experience with designing and implementing change initiatives across the Bank
  • Sound financial acumen, specifically exceptional research and analytical skills - ability to absorb information on a variety of often complex issues (financial and non-financial) and provide insights.


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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