JP Morgan Chase & Co.

Senior Manager of Software Engineering - Sales Copilot

JP Morgan Chase & Co. • $150K — $180K *
Jersey City, NJ 07310In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of applied software engineering experience with formal training or certification.
  • 2+ years of experience leading technical teams in complex problem-solving.
  • Strong programming skills in Python with expertise in data structures and algorithms.
  • Hands-on experience with LLM-powered applications in production environments.
  • Deep proficiency in Kubernetes and Amazon EKS, with a focus on security and isolation practices.
  • Knowledge of data management and real-time processing using SQL and NoSQL databases.

Responsibilities

  • Provide direction and coaching for a team of software engineers on complex tasks.
  • Make decisions impacting team resources, budget, and operational processes.
  • Design and deploy production agents on NEO from prototype to production.
  • Build and maintain retrieval systems that ensure accuracy and auditability.
  • Design agent memory systems with tailored recall and summarization policies.
  • Manage organizational context for agents to ensure appropriate data access.
  • Compose multi-agent workflows and integrate various tools and data sources.

Benefits

  • Opportunity to work with cutting-edge financial technologies.
  • Collaborative environment with cross-functional teams.
  • Access to professional development and mentorship programs.
  • Engagement in impactful projects that influence operational efficiencies.
  • Work in a fast-paced, innovative setting within a leading financial institution.
Full Job Description
JOB DESCRIPTION
When you mentor and advise multiple technical teams and move financial technologies forward, it’s a big challenge with big impact. You were made for this.

As a Senior Manager of Software Engineering at JPMorganChase within the Commercial and Investment bank Digital & Platform Services, Data Analytics, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.

JPMorganChase is hiring top talent to join the growing Commercial & Investment Bank Technology organization within Digital & Platform Services / Data Analytics, building production AI agents on NEO that leverage the firm’s scale, data, and full-service advantage to deliver measurable impact across the Commercial & Investment Bank and Payments. As a Senior AI Application Engineer, you’ll design, productionize, and operate LLM-powered agents on NEO (the firm’s agent runtime PaaS on AWS/Azure), partnering closely with business, product, and engineering teams in a fast-paced environment.

Job responsibilities
  • Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
  • Accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
  • Design and ship production agents on NEO across the federated portfolio, owning them from prototype through production.
  • Build retrieval that holds up in production: Graph RAG combining knowledge-graph traversal with vector search, plus chunking, ranking, and grounding strategies that keep answers accurate and auditable.
  • Design agent memory: episodic and semantic memory organized as memory nodes, with recall, summarization, and decay policies tuned per use case.
  • Own organizational context management — assembling entitlement-, lineage-, and tenant-aware context so each agent reasons over only what it’s allowed to see.
  • Compose multi-agent workflows using A2A, and integrate tools and data through MCP servers (Bitbucket, Confluence, Databricks, Kubernetes, Snowflake, Splunk).
  • Build and run evals: task-level and end-to-end agent evaluations, regression suites, LLM-as-judge, and quality/safety gating before release.
  • Deploy and operate solutions on public cloud (AWS and, or Azure) with strong SDLC, security, resiliency, and observability practices.
  • Partner with product and business partners across CIB and Payments to turn use cases into shipped, supported agents.
  • Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
Required qualifications, capabilities, and skills
  • Formal training or certification on software engineering concepts and 5+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
  • Experience leading teams of technologists
  • Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Advanced in one or more programming language(s) - Strong programming skills in Python, with deep knowledge of data structures, algorithms, machine learning, data mining, information retrieval, and statistics.
  • Hands-on experience building LLM-powered or agentic applications in production, including tracing, evaluations, and guardrails.
  • Deep proficiency with Kubernetes and Amazon EKS, micro-VM isolation (e.g., Firecracker, Kata Containers, gVisor), and sidecar architectures, with proven experience designing defense in depth across the stack: network and mTLS, workload identity, fine-grained authorization, runtime isolation for untrusted or adversarial workloads, and application-level guardrails
  • Practical RAG experience 6 retrieval quality, embeddings, and vector stores; Expert knowledge of at least one of: AWS, Azure, Kubernetes.

  • Knowledge of data management and data model design; real-time processing using
    both SQL (e.g., Postgres) and NoSQL stores (e.g., OpenSearch, Redis).

    Preferred qualifications, capabilities, and skills

  • MS in Computer Science, Statistics, Mathematics, Machine Learning, or related field (or equivalent experience).
  • Experience with agent frameworks or runtimes, A2A, or MCP. Agent memory design (memory nodes, episodic/semantic memory) and organizational context management.
  • Knowledge graphs and graph databases used for retrieval. Graph RAG a strong plus.
  • Understanding of LLM fine-tuning and small language model inference.
  • Ability to develop full-stack products using modern JavaScript/TypeScript frameworks (e.g., Next.js, Svelte) for agent UIs (AG-UI , NEO UI SDK).
  • Experience working in the financial or payments domain at a large institution (Investment Banking, Markets, Securities Services, or adjacent).
  • Knowledge of high-performance languages such as Go or Rust

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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