About the JobOverview:The Senior Manager of Product for Hard Lines & Technical Wear owns end-to-end product development for Hard Lines (hardware, plastics, charms, ID tags) and Technical Wear (harnesses, leashes), our categories with the highest compliance and safety requirements.
The ideal candidate is detail-oriented, resourceful, and proactive in identifying and solving quality, safety, and development roadblocks before they impact the business. Beyond technical expertise, this person will own vendor relationships, timelines, and cross-functional partnership with Design, Marketing, and Planning for these product categories. This role requires someone who deeply understands how hardware, webbing, and plastics perform (and fail) under real-world stress and safety-critical use, and who brings that rigor to every product decision.
This position is based in San Francisco (we are currently hybrid and come into the office twice a week).
Key Responsibilities:- Own end-to-end product development for Hard Lines, including hardware, plastics, charms, and ID tags.
- Own end-to-end product development for Technical Wear including harnesses and leashes.
- Manage all communication with vendors and development partners.
- Drive timeline against key milestone dates to deliver products on-time.
- Partner with cross-functional teams including product design, marketing and planning to bring high quality, attractive products to market that meet our safety standards.
- Ensure every product meets our internal safety and quality standards, with particular attention to hardware failure points, strap/webbing durability, and small-parts safety.
- Own tooling development, sample review, and pre-production approvals for hardware/plastic components.
Qualifications:- 8-10+ years of product development experience in categories where hardware, webbing, straps, or plastics must perform reliably under real stress or safety-critical conditions.
- Deep, hands-on understanding of hardware and strap/webbing systems: how they're constructed, tested, and how they fail under load. Or equivalent expertise in small-parts safety and plastics/hardware engineering for products used by children or pets.
- Track record managing overseas vendors and tooling from concept to launch.
- Strong cross-functional project management skills.
- Exceptional attention to detail.
- Experience partnering closely with quality and compliance stakeholders.
- Background in outdoor/technical gear, technical pet products, or juvenile/baby products is strongly preferred
To Apply:To apply, please submit your resume and a cover letter to [redacted] with "Senior Manager of Product for Hard Lines & Technical Wear" in the subject line. We are a small team and every hire has a huge impact on the company, so tell us what inspires you to want to join our team. Please note that we will not evaluate resumes without cover letters.
