Date: 8/18/2026

Job Title: Senior Manager of Events & Sales

Division / Department: Development / Revenue Events

FLSA: Exempt

Schedule: Full Time, to include evenings and weekends*

Reporting Manager: Associate Director of Events and Sales

Direct Reports: Events Technical Manager and the Associate Events Manager

Travel: N/A

Salary: $85,000 to $90,000, Depending on Experience*

Salary adjusted to local market rates*

POSITION SUMMARY

As Senior Manager of Events & Sales, you will serve as the operational backbone of our Events & Sales division, reporting directly to the Associate Director of Events & Sales. You'll own the systems that make our team scalable, lead the people who make our events extraordinary, and personally ensure our AV production meets the standard our guests expect.

This is a chance to build something that's already producing, with room to grow: to shape the systems, standards, and culture of one of the most distinctive events venues in the country. You'll work alongside a mission-driven team, support globally significant guests, and have real ownership over how our operations scale for the future.

DUTIES & RESPONSIBILITIES

Systems & Process Architecture

• Use, held design and integrate the Momentus and Salesforce platforms to serve as the operational backbone of our events and sales
• Design, document, and continuously improve SOPs across sales, events execution, and service delivery
• Lead special projects including pricing strategy, service packages, and marketing product development
• Own day-to-day operations, office management, and inventory systems

Events & Sales Leadership

• Provide leadership, management, and accountability to a team of Events Specialists
• Strategize lead generation and outreach to strengthen our events sales pipeline
• Drive selling initiatives that grow revenue across the events sales portfolio

AV Technical Oversight

• Lead AV technical support and coordination for major events
• Provide AV assistance and troubleshooting for complex events
• Directly manage and professionally develop the AV Tech team: building technical proficiency, production standards, and long-term career growth
• Manage relationships with the AV Tech team to ensure seamless production standards

What Sets You Apart

We're looking for someone who doesn't just check boxes but brings a rare combination of capabilities:

• A systems thinker who finds genuine satisfaction in building order out of complexity
• A people leader who can inspire accountability without micromanaging
• A talent developer who genuinely invests in growing others: leading Events Specialists; coaching and directly managing AV Techs toward greater skill, confidence, and career growth
• A calm operator who can walk into a live event, diagnose an AV issue, and solve it without losing composure
• A strategist with experience developing or optimizing an event management platform (Momentus & Salesforce experience strongly preferred)
• A closer with a track record of strategic sales outreach and revenue growth

5+ years of experience spanning events management, operations, or business systems, ideally with some AV or production exposure

QUALIFICATIONS & REQUIREMENTS

Knowledge:

• Education Qualifications B.A. Business, Events Management, Theater Production or related field experience strongly preferred.
• Minimum 5 years' experience in live event technical environment
• Previous supervisory and training experience

Skills:

• Excellent written and oral communication skills along with strong analytical skills
• Superb customer service skills when communicating and working with VIPs, guests, talent and talent management, supervisors, technical staff, peers, volunteers, team members, press, and vendors.
• Proficient computer skills

Abilities:

• Working knowledge of lighting, rigging, live and streaming telecasts, audio and video technology, projections, 3D Mapping and their related operational skills.
• Experience with and working knowledge of the following A/V systems and equipment strongly preferred: Lighting (grandMA2 ultra-light, ETC), Show control systems (Medialon), Audio mixing, DSP, recording, and amplification (Yamaha QL5, QSC Q-Sys, Meyer, JBL, Tannoy), Video playback, recording, switching, and distribution (Crestron, Alcorn McBride, Watchout, Seventh Sense), Video monitor and projection equipment (LG, Christie, Panasonic, Planar).
• Working knowledge of IT networking principles and hardware (CAT6/6A, Fiber Optic).
• Demonstrated knowledge of safety procedures and required certifications.
• Ability to understand contracts of all levels of complexity relating to concert and stage productions.
• Knowledge of back of house facility maintenance
• Must be able to exert up to 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Must stay calm under pressure and troubleshoot when issues arise.

Pay Range: $85,000 - $90,000 per year