Sr. Manager, Creative Services

Salary: $110,000 - $140,000

Employment Status: Direct Hire - Salaried, Exempt

Location/Schedule: Hybrid schedule with 3 days onsite per week required in the heart of Dallas-Fort Worth Metroplex

The Sr. Manager, Creative Services is responsible for leading and executing all digital and physical design initiatives in a fast-paced, hands-on environment. In a lean team setting, this role actively contributes to and supports all creative projects from concept through execution, while maintaining a strong pulse on current culture, technology, and emerging AI-driven tools. This position partners closely across functions-including marketing, product, and operations, to deliver impactful and cohesive brand experiences across both physical and digital channels.

Duties/Responsibilities
• Lead, manage, and actively contribute to all creative projects, balancing leadership responsibilities with hands-on design execution.
• Serve as a key contributor across all projects, stepping in wherever needed to support business priorities in a small, collaborative team environment.
• Manage multiple projects simultaneously, ensuring deliverables are completed on time, within scope, and aligned with business goals.
• Own project management responsibilities including timelines, prioritization, resource coordination, and stakeholder communication.
• Partner closely with marketing to support campaigns, product launches, and content initiatives with effective creative assets.
• Translate product positioning, research insights, and creative briefs into compelling and effective designs across multiple channels.
• Create, edit, and produce assets across packaging, product labeling, instruction manuals, digital campaigns, social media, and eCommerce platforms.
• Review and refine all creative output to ensure consistency with brand standards and high-quality execution.
• Manage campaign asset resizing, versioning, and optimization for various platforms and channels.
• Collaborate with developers and external partners as needed to ensure proper implementation and user experience across digital platforms.
• Translate wireframes and concepts into simple, user-friendly interfaces and experiences.
• Leverage AI tools and automation to enhance creative production efficiency, content generation, and workflow optimization.
• Maintain a working knowledge of digital marketing trends, including content strategy, social media, and performance-driven creative.
• Adapt quickly to shifting priorities and take ownership of a wide variety of creative and cross-functional tasks.
• Foster a collaborative, positive, and solution-oriented team environment while leading by example.
• Foster a culture consistent aligned with company purpose, core values, and strategic anchors.
• Regular attendance is an essential function of the job.
• Other duties as assigned.

Required Skills/Abilities
• Strong creative and conceptual thinking skills with the ability to both develop and execute ideas.
• Proven ability to thrive in a small team environment where flexibility, initiative, and ownership are critical.
• Strong project management skills, including prioritization, organization, and cross-functional coordination.
• Ability to manage multiple competing priorities while maintaining quality and meeting deadlines.
• Working knowledge of digital marketing concepts and how creative drives engagement and conversion.
• Familiarity with AI-assisted design tools and digital platforms used for content creation and workflow efficiency.
• Strong understanding of brand standards and the ability to ensure consistency across all deliverables.
• Hands-on experience with Adobe Creative Suite (Illustrator, Photoshop, InDesign; exposure to additional tools is a plus).
• Working knowledge of print production, packaging, and digital asset creation.
• Digital-first mindset with experience in social media, eCommerce, and online content design.
• Strong organizational skills and attention to detail.
• Excellent communication and collaboration skills with the ability to work cross-functionally.
• Proficiency in Microsoft Office and familiarity with project management tools (Asana, Monday, or similar).
• High level of accountability, adaptability, and willingness to "roll up sleeves" to get the job done.

Qualifications
• Education: Bachelor's degree in digital design, graphic communications, marketing, or related field.
• Experience: 5-8 years of professional design experience, preferably in a hands-on, fast-paced environment, with 1-3 years of leadership or project management experience.
• Internal applicants: 6+ months successful demonstration of current position responsibilities, approval from current manager, and a relevant combination of education, continuing education, and experience.
• Candidates who do not meet the specified educational or experience requirements but possess equivalent qualifications and relevant experience may be considered. The company will assess candidates on a case-by-case basis in compliance with applicable laws and regulations.

Comprehensive benefits package including: Medical, Dental, and Vision eligibility. 401k, PTO, company paid holidays, employee discount programs, and short term/long term disability insurance eligibility.

This is a summary of the primary accountabilities and requirements for this position. The company reserves the right to modify or amend accountabilities and requirements at any time based on business needs.