Senior Manager, Merchandise Planning & Implementation

White Cap Supply Holdings, LLC$110K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in a related discipline
  • 7+ years of experience in merchandising or project management
  • Proven experience leading teams in a retail or distribution environment
  • Track record of building standardized processes and improving operational efficiency
  • Strong analytical, problem-solving, and project management skills

Responsibilities

  • Lead the design and standardization of merchandising processes and tools
  • Oversee project execution and ensure high-quality delivery across branches
  • Develop metrics and reporting for the merchandising project portfolio
  • Mentor and develop a high-performing implementation team
  • Cultivate relationships with cross-functional partners to drive execution

Benefits

  • Hybrid work arrangement with the flexibility of remote work
  • Opportunity to mentor and develop a team
  • Engagement in high-impact projects that shape business strategies
  • Collaboration with various departments and leadership
  • Work in a comfortable office environment with minimal travel requirements
Full Job Description
Responsible for leading the team that plans and executes merchandising transitions across White Cap branches in support of the Category Management strategy and implementation roadmap. Oversees the Merchandising Project Manager and the Manager, Merchandising Space Planning. Responsible for building the processes, tools, templates, and capabilities necessary to enable effective project planning & execution, space planning, and off-shelf merchandising. Partners closely with the Senior Director, Merchandise Planning & Implementation, Category Management, and cross-functional partners to prioritize, plan, and deliver high-quality projects on time, within scope and budget, while developing repeatable processes and a high-performing implementation team.

Major Tasks, Responsibilities and Key Accountabilities
  • Leads the design, development, and standardization of processes, tools, templates, playbooks, and best practices for project planning & execution, space planning (including planogram development), and off-shelf merchandising programs to enable consistent, scalable, and high-quality delivery across the branch and DC network.
  • Leads the overall design, standardization, and portfolio-level governance of processes, tools, templates, playbooks, and best practices for project planning & execution, space planning, and off-shelf merchandising programs to enable scalable, repeatable delivery across the branch and DC network.
  • Provides day-to-day leadership and project oversight across the implementation team. Develops processes and measurements to minimize defects, reduce cycle times, and optimize spend while delivering metrics, measurement, evaluation, and reporting for the merchandising project portfolio.
  • Leads and develops a high-performing implementation team, including the Merchandising Project Manager. Selects, directs, coaches, and mentors team members, providing ongoing performance feedback, setting priorities, and supporting assigned projects.
  • Builds and maintains strong relationships with the field organization, category management, key suppliers, and service teams to drive seamless execution, continuous improvement, and consistent rollout of merchandising changes across the branch and DC network.


Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
  • Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 10% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


Preferred Qualifications

  • Proven experience leading merchandising planning, execution, or project teams across large nationwide retailers or Distributors
  • Demonstrated track record of building and developing high-performing teams, managing cross-functional projects, and driving execution with field/branch teams
  • Experience building standardized processes and delivering measurable improvements in cycle time, quality, and cost optimization
  • Strong critical thinking, problem-solving, analytical, and project management skills with the ability to adapt to an everchanging environment
  • Excellent written and verbal communication and presentation skills, with the ability to influence and collaborate across multiple departments
  • Advanced knowledge of Microsoft Office (Excel required; Visio, Smartsheet, and project management tools a plus) and planogram software


This is a hybrid position. Eligible candidates residing in the greater Atlanta area will be asked to work two days a week in our Doraville, GA Field Support Center.

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

Introducing the White Cap Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and projects master their operational efficiency and innovation.

Do Innovative Work

Join a group of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities, national scale, and solution development of a powerhouse team.

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Advance as far as your ambition takes you with nearly limitless opportunities to grow your career with unmatched training, development, and certification support.

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White Cap Supply Holdings, LLC positions itself as a leader in providing job opportunities that foster professional growth and skill enhancement in a diverse and inclusive work environment.

The White Cap Edge

The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

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