Senior Manager, Legal Operations

White Cap Supply Holdings, LLC • $100K — $130K *
Oraville, IL 62971Hybrid
Legal & Accounting
5 - 7 years of experience
2 weeks ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field; MBA preferred
  • 7+ years of experience in legal department operations
  • Experience with e-billing and matter management systems
  • Project management certification (PMP or CAPM) preferred
  • Strong understanding of legal technology and data analytics tools

Responsibilities

  • Streamline legal department processes through new technologies and change management
  • Develop key performance indicators and executive-level presentations for legal department metrics
  • Manage the legal department's budget and financial reporting
  • Oversee the design and training of new systems and processes
  • Research and evaluate emerging legal technologies for adoption and governance
  • Maintain knowledge management resources and intake processes for internal clients
  • Support compliance initiatives related to data privacy and security

Benefits

  • Technology-enabled work environment
  • Support for professional development and certifications
  • Collaboration with a dynamic cross-functional team
  • Opportunity to drive innovation through technology adoption
  • Low overnight travel requirements
Full Job Description
Responsible for advancing the operational, analytical, financial, and administrative objectives of the legal department to deliver legal and compliance services efficiently, cost-effectively, and technology-enabled with measurable value creation aligned with the strategic objectives of White Cap.

Manages the department's strategic imperatives; evaluates, implements and maintains the department's technology tools (including AI-enabled solutions); develops data analytics and reporting to support decision-making and reporting by the legal department leadership team; administers outside counsel policies, usage and expenditures; serves as the project manager for departmental and cross-functional projects; and assists with Board-level governance.

Major Tasks, Responsibilities and Key Accountabilities
  • Improves and streamlines legal department processes by identifying, assessing, and implementing new processes and/or technologies, and leading change management to drive adoption.
  • Develops key performance indicators, metrics, analytics and dashboards; reports to legal department leadership team, and prepares related executive-level presentations, on legal department efficiencies, savings, expenses, technology advancements and value creations.
  • Assists with managing the department budget, accruals, forecasting and financial reporting.
  • Manages the design, rollout, and training for new systems and processes.
  • Researches, evaluates and executes on emerging technologies, including AI-enabled tools, and supports their responsible adoption and governance.
  • Develops and maintains knowledge management resources, including templates, playbooks, and self-service tools and intake processes for internal clients.
  • Oversees the e-billing and matter management system, including onboarding vendors, fielding questions, and collecting accruals.
  • Develops and maintains relationships with law firm billing departments, and reviews outside counsel invoices for compliance with billing guidelines and identifies cost-saving opportunities.
  • Manages and monitors the legal department's vendor relationships, including RFP processes.
  • Supports compliance with information governance initiatives, including legal technology, data privacy and security, and records retention.
  • Provides administrative and project support for Board and committee governance matters, including coordinating and posting to electronic board portal of meeting materials.
  • Performs other duties to support the legal department team as needed.


Nature and Scope
  • Solutions require analysis and investigation.
  • Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
  • Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.


Work Environment
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • Typically requires overnight travel less than 5% of the time.


Education and Experience
  • Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.


Preferred Qualifications

  • MBA, PMP, CAPM, or other relevant project management certification(s), experience, and skills.
  • Development of forms, processes, playbooks, and policies.
  • Experience in e-billing and matter management, billing reviews, and budgeting.
  • Experience in board of directors-level governance matters, including coordinating and posting to electronic board portal of meeting materials.
  • E-billing (Brightflag), entity management (CSC), CLM (Ironclad), and Boardvantage.

About White Cap Supply Holdings, LLC

White Cap Supply Holdings, LLC Careers

There has never been a better time to join the dynamic team at White Cap Supply Holdings, LLC—the leading distributor of specialty construction and industrial supplies.

Work You’ll Do

Join White Cap Supply Holdings, LLC's industry-leading team to assist some of the most significant construction projects and industrial services in mastering their operational challenges with innovative solutions. Transform the landscape of supply chain management with the best minds at White Cap, where leadership in innovation and a commitment to operational excellence are at the forefront. Lead from a unique position in the marketplace, at the intersection of industry expertise and digital innovation. Work with a nationwide team of business and technology advisors to help clients streamline their procurement and supply chain strategies. Collaborate with a robust team of professionals dedicated to maintaining the highest standards in the supply industry.

Introducing the White Cap Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the most well-known companies and projects master their operational efficiency and innovation.

Do Innovative Work

Join a group of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovative Solutions

Deliver targeted solutions through a depth and breadth of experience and innovation that’s second to none.

Be Part of a Great Team

Engage with a wide-ranging technology stack and harness the capabilities, national scale, and solution development of a powerhouse team.

Future-proof Your Career

Advance as far as your ambition takes you with nearly limitless opportunities to grow your career with unmatched training, development, and certification support.

Explore Job Opportunities

White Cap Supply Holdings, LLC positions itself as a leader in providing job opportunities that foster professional growth and skill enhancement in a diverse and inclusive work environment.

The White Cap Edge

The combined service capabilities, national scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients across the nation look to White Cap Supply Holdings, LLC for new strategies and solutions to drive growth and innovation in the construction and industrial sectors. Bringing together dedicated professionals, White Cap empowers enterprises to thrive in an era of significant industrial advancement.

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Learn more about White Cap Supply Holdings, LLC
Industry
Real Estate & Construction
* Ladders Estimates

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