As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You'll also maintain positive and ongoing relationships with external customers, location managers and operators, while generating positive customer satisfaction.
What your day-to-day will look like:- Ensure compliance with specified contract metrics
- Maintain high standards for all operational activities
- Hire, train, develop and appraise staff effectively; develop a contractor base team
- Direct and guide front line management staff
- Manage contract drivers who are operating up to 7 days per week in multiple regional locations
- Build relationships with customers to ensure continuous operating improvements
- Oversee P&L
- Work with national sales team to facilitate new avenues of growth
At a minimum, you'll need:- Bachelor's degree or equivalent related work or military experience
- 5 years of operations experience
- Experience with Microsoft Office (PowerPoint and Project)
It'd be great if you also have:- Supervisory experience in a transportation/supply chain environment
- P&L experience
- Proven leadership and collaboration skills with experience effectively supervising, coaching and influencing employees
- Excellent analytical, communication and time management skills
Does this sound like you? Check out what else RXO has to offer.Why Join Us: Our Benefits - Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
