Senior Manager, IT Technical Learning Strategy & Design

Vanguard Group, Inc.

$120K — $150K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree or related experience; advanced degree is preferred.
  • 8+ years in technical learning or software delivery leadership.
  • Experience in software/product development lifecycle (SDLC/PDLC).
  • Proficient in designing technical learning solutions for real-world application.
  • Strong technical fluency with modern development practices and AI tools.
  • Proven skills in influencing senior leadership and communicating complex ideas.
  • Experience in coaching and leading high-performing teams.
  • Preferred experience in building internal learning solutions.

Responsibilities

  • Define and implement a long-term IT learning strategy aligned with workforce and business goals.
  • Act as the IT learning leader, influencing leadership on investment decisions with data-driven insights.
  • Design comprehensive and scalable learning experiences, from onboarding to continuous development.
  • Ensure learning solutions reflect modern engineering practices and technologies.
  • Collaborate with engineering and product leaders to match learning with evolving technical needs.
  • Set clear success metrics for learning effectiveness and use data to make continuous improvements.
  • Foster strong cross-functional partnerships and engagement with stakeholders across divisions.
  • Lead and develop a diverse team of learning professionals, promoting innovation and growth.
  • Integrate external learning partners into the internal learning ecosystem while ensuring strategic alignment.
  • Stay updated on AI and learning technology trends to enhance learning strategies.

Benefits

  • Professional development opportunities and continuous learning.
  • Collaborative and innovative workplace culture.
  • Flexible working arrangements to support work-life balance.
  • Access to the latest tools and technologies in the industry.
  • Strong support for team leaders in coaching and team development.
Full Job Description

This role sets and activates the vision for technical learning across the IT division, defining and executing a future-ready learning strategy that builds critical engineering, AI, and delivery capabilities at scale. The leader serves as the face of IT learning, influencing senior stakeholders and translating emerging technology trends into impactful, business-aligned learning solutions.

Operating at the intersection of learning strategy and hands-on technical expertise, this role leads the design of end-to-end learning experiences spanning onboarding and continuous development. Success requires deep credibility in modern software delivery practices and the ability to design and deliver learning that enables real-world technical application. This individual leads a high-performing team and ensures the learning ecosystem drives measurable adoption, capability growth, and workforce transformation across a global IT organization.

Responsibilities:

  • Define and execute a multi-year IT learning strategy aligned to workforce priorities, business outcomes, and emerging technology trends.

  • Serve as the primary learning leader for IT, influencing senior leadership and shaping investment decisions through compelling, data-driven narratives.

  • Lead end-to-end design of scalable learning experiences, including onboarding and continuous learning journeys that drive measurable skill progression.

  • Ensure learning solutions reflect modern engineering practices, including AI-enabled development, cloud-based workflows, and software/product delivery lifecycles.

  • Partner with engineering, product, and architecture leaders to align learning priorities with evolving technical capability needs.

  • Establish clear success metrics (e.g., adoption, proficiency, behavior change) and continuously optimize learning effectiveness through data and feedback loops.

  • Build and maintain strong cross-functional partnerships across divisions, ensuring alignment and engagement with senior stakeholders and sponsors.

  • Lead and develop a team of learning leaders, instructional designers, and technical trainers, fostering a culture of innovation and continuous improvement.

  • Drive integration of external partners and tools into the learning ecosystem while maintaining internal standards and strategic consistency.

  • Stay ahead of external trends in AI, learning technology, and workforce development, translating insights into differentiated learning strategies.

Qualifications:

  • Bachelor’s degree or equivalent combination of training and experience; advanced degree preferred.

  • 8+ years of progressive experience, including leadership in technical learning, software delivery, or related fields.

  • Demonstrated experience navigating the software or product development lifecycle (SDLC/PDLC) and applying that understanding to capability building.

  • Proven ability to design and deliver technical learning solutions or enablement programs that drive real-world application and behavior change.

  • Strong technical fluency, including experience with modern development practices, AI tooling (e.g., Claude, GitHub Copilot or similar), and hands-on learning or experimentation.

  • Experience influencing senior leaders and communicating complex strategies to executive stakeholders.

  • People leadership experience with the ability to build, coach, and scale high-performing teams.

  • Experience building internal learning solutions (not just vendor-based) strongly preferred.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

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