Position: Senior Manager, IT Applications
Summary: The Senior Manager, IT Applications manages the enterprise application portfolio that runs Pulmovant's business and regulated operations. This role oversees the day-to-day performance, compliance, and lifecycle of both GxP/clinical systems (e.g., Veeva Vault, DocuBridge...) and core enterprise IT applications (ITSM, SharePoint), while partnering closely with Clinical, Regulatory, Quality, Finance, and HR stakeholders. The ideal candidate is a hands-on systems leader who is equally comfortable managing validated, compliance-critical platforms and general enterprise IT tools, and who brings the collaboration, adaptability, analytical rigor, and efficiency mindset needed in a fast-moving, regulated biotech.
KeyDuties and Responsibilities System Management & Operations- Manage and maintain the enterprise application portfolio, including validated GxP/clinical systems (Veeva Vault - QualityDocs, VaultTraining, QMS,RIM, eTMF, CDMS) and general enterprise IT applications (ITSM platform, M365/collaboration tools,).
- Serve as the primary owner for system uptime, performance, configuration, and issue resolution across supported applications.
- Lead system implementations, upgrades, integrations, and decommissions, coordinating computer system validation (CSV) activities with Quality where required.
- Maintain application governance: change control, access management, data integrity, and system documentation (SOPs, validation protocols, configuration records).
Cross-Functional Partnership - Partner with Clinical, Regulatory, Quality, Finance and HR teams to gather requirements, prioritize the applications roadmap, and translate business needs into system solutions.
- Act as a trusted liaison between IT and the business, building relationships that keep stakeholders informed and engaged through system changes.
- Collaborate with Roivant IT to align shared platforms, standards, and enterprise-wide initiatives.
Team & Vendor Management - Manage and mentor a team of application analysts/administrators; set priorities and support their development.
- Manage vendor relationships during the implementation and maintenance stage; hold vendors accountable to performance and compliance commitments.
Continuous Improvement - Monitor system performance and incident trends; drive root-cause analysis and process improvements.
- Identify opportunities to streamline workflows, retire redundant tools, and improve system efficiency across the portfolio.
- Perform IT project management responsibilities as needed, including planning, tracking, and delivery of applications initiatives.
Education and Experience- Bachelor's degree in Information Technology, Computer Science, or related field; advanced degree a plus.
- 8+ years of IT applications experience, including 2+ years in a management or team-lead capacity.
EssentialSkills andAbilities - Hands-on experience administering GxP/validated systems (e.g., Veeva Vault, BOX) in a pharma, biotech, or other regulated life sciences environment.
- Experience managing general enterprise IT applications (ITSM, M365/collaboration platforms).
- Working knowledge of GxP, 21 CFR Part 11, and computer system validation (CSV) practices.
- Demonstrated experience managing vendors, budgets, and cross-functional stakeholders.
- Demonstrated experience managing AI or machine learning initiatives, including model validation and responsible AI/data governance principles; proficiency using AI tools (e.g., Claude, ChatGPT, Gemini) to support project work.
- Cross-functional collaborator- builds trusted working relationships across Clinical, Quality, Regulatory, Finance, and HR system changes clearly to non-technical stakeholders.
- Adaptable- comfortable operating in a fast-paced, evolving, and regulated environment; adjusts quickly as priorities and systems change.
- Analytical and detail-oriented- brings rigor to data integrity, documentation, and troubleshooting; catches issues before they become problems.
- Efficiency-minded- looks for ways to simplify processes and get more value from the applications portfolio with lean resources.
