Royal Bank of Canada

Senior Manager, Internal Audit, Operations (GG07)

Royal Bank of Canada • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years of experience in auditing, compliance, or risk management, ideally in a large financial institution or Big Four firm.
  • Experience with auditing payment lifecycles and operations, corporate real estate, and procurement functions.
  • Strong understanding of risk management concepts and ability to assess control effectiveness.
  • Ability to assess risks associated with new services and products and propose audit procedures.
  • Exceptional leadership and emotional intelligence to motivate teams and manage multiple priorities.
  • Excellent written and verbal communication skills for interacting with senior leadership.
  • Strong analytical and problem-solving skills with a knack for simplifying complex issues.

Responsibilities

  • Lead core assurance audits using a risk-based approach, from planning to reporting.
  • Develop and execute audit programs to evaluate control effectiveness.
  • Manage a team of auditors, ensuring thoroughness and alignment with internal methods.
  • Draft audit findings and assist management in crafting action plans for control deficiencies.
  • Shape the global payments coverage strategy and ensure comprehensive audit deliverables.
  • Contribute to Continuous Risk Monitoring initiatives and use data analytics to enhance audit insights.
  • Identify areas for Internal Audit to add value through advisory services.

Benefits

  • Collaborative office environment with a 4-day onsite work week.
  • Comprehensive Total Rewards Program including flexible benefits and bonuses.
  • Supportive leaders focused on your development through coaching.
  • Dynamic and high-performing team culture with growth opportunities.
  • Exposure to various business partners and stakeholders to enhance professional experience.
Full Job Description
Job Description

What will you do?
  • Using a risk-based approach, lead all aspects of core assurance audits including planning, execution and reporting, while adding value.
  • Develop and execute audit programs and procedures to assess design and operating effectiveness of controls. Manage assigned working papers and ensure the sufficiency and appropriateness of the evidence obtained to support the conclusion.
  • Manage a team of professional auditors assigned to the engagement and review audit work for sufficient scope, accuracy and alignment with Internal Audit methodology. Ensure adequate coverage of key risk areas to support an overall opinion on internal controls and risk management practices to Senior Management.
  • Draft audit issues and support management in developing robust action plans to address identified control deficiencies, as well as overall audit conclusions based on control strengths and weaknesses.
  • Contribute to development of global payments coverage strategy and execution of related deliverables such as payment lifecycles testing in core audits, development of thematic reports, oversight and advisory for audit teams globally.
  • Actively contribute to development and execution of quarterly Continuous Risk Monitoring (CRM) for Enterprise Operations, and the Chief Operating Office (COO) Group, and continuous assurance approaches leveraging data analytics/data visualization to produce risk and control insights for business partners and increase Audit's efficiency and effectiveness.
  • Contribute to the annual audit planning including auditable entities risk assessment process. Identify opportunities for Internal Audit to provide assurance or advisory services consistent with its role to evaluate and improve risk management, control, and governance processes.
  • Keep abreast of organizational, regulatory compliance, industry, product, strategic and financial changes and trends.
  • Proactively initiate discussions and solutions to new opportunities, challenges and approaches, and challenge status quo.
  • Build and maintain effective, positive, authentic and transparent working relationships within Audit, and key business stakeholders.


What do you need to succeed?

Must-have
  • 5+ years of relevant industry experience preferably in a large financial institution, Audit, Compliance, Risk Management functions, or the Big Four Consulting/Accounting firm.
  • Experience working within or auditing the payment lifecycle, payment processing, operations, corporate real estate, marketing, procurement functions, banking operations.
  • Deep understanding of risk management, risk and control concepts, with ability to evaluate materiality and significance of deviations, as well as strength of management practices.
  • Ability to quickly understand the risks associated with new services, products and processes to formulate practical audit procedures.
  • Strong emotional intelligence: leadership skills to motivate and deliver in a team engagement environment; and ability to multitask, prioritize and adapt to a fast-changing environment.
  • Strong written and verbal communication and presentation skills, with experience interacting with Senior Management and Executives.
  • Excellent analytical, problem solving, time management and organizational skills and demonstrated critical thinking. Ability to clearly articulate complex matters into simple terms.


Nice-to-have
  • Post-graduate degree (e.g. MBA) or professional designation (e.g. CPA, CA).
  • Knowledge of payments systems and processing governed by the Payment Canada Association.
  • Experience building, using and interpreting data extracts, data visualization and reporting (Tableau), and data analytics skills.
  • Team management experience.


What's in it for you?
  • We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We operate collaboratively in an office environment where we are onsite 4 days per week. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, supportive, progressive, and high-performing team
  • Opportunities for growth, and opportunities to redefine audit approaches
  • Excellent exposure to communicate with various business partners and stakeholders


Job Skills
Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Auditing, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Management Practices, Regulatory Compliance, Results-Oriented, Risk Assessments, Risk Based Approach, Risk Management, Risk Monitoring, Teamwork

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INTERNAL AUDIT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-18

Application Deadline:

2026-10-05
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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