Marriott International

Senior Manager, Insider Threat Incident Response

Marriott International$100K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience/certification
  • 7+ years in insider threat/risk or information security with incident response experience
  • Experience conducting interviews and producing documentation for legal and HR
  • Strong computer skills with Microsoft applications
  • Current certifications in insider threat management preferred
  • Project management skills preferred
  • Excellent communication skills and problem-solving ability

Responsibilities

  • Oversee incident response to insider threats and ensure appropriate stakeholder action
  • Conduct confidential investigations into insider threat incidents
  • Gather intelligence on insider threat tactics and techniques
  • Contribute to the evolution of the Insider Threat Management Program
  • Act as a subject matter expert for adjacent security programs
  • Develop and report key metrics for the insider threat program
  • Analyze incident trends for improvement and business communication

Benefits

  • Collaborative work environment with multiple departments
  • Opportunities for professional development and continued education
  • Access to cutting-edge technology and tools in security management
  • Involvement in high-impact decisions affecting organizational security
  • Engagement with a forward-thinking culture focused on risk mitigation
Full Job Description
Job Description

JOB SUMMARY

Responsible for operating and evolving a framework for insider risk incident response and mitigation supporting the Global Insider Threat Management Program. Duties will include overseeing incident response to insider incidents and collaborating with multiple areas of the business, including managers, human resources, franchise services, legal, investigations, physical security, SOC/CIRT, and information technology groups. The Sr. Manager will manage cradle-to-grave incident management through problem and vulnerability mitigation through additional controls, processes and training. This includes assisting with program metrics (KPI/KRI) to ensure the advancement of the program across the enterprise, while mitigating human risk to the organization.

CANDIDATE PROFILE

Education and Experience

Required:

  • Bachelor's degree or equivalent experience/certification


  • 7+ years' experience in insider threat/risk, or information security that includes cross-functional incident response, risk assessments, threat mitigation, and/or investigative support.


  • Experience conducting interviews of witnesses, subjects of wrongdoing, and producing written documentation for legal and HR counterparts


  • Strong computer use skills, including Microsoft Outlook, Word, Excel, SharePoint and other applications


Preferred:

  • Current certifications, including Certified Insider Threat Program Manager, Certified Insider Threat Vulnerability Assessor, Certified Threat Manager.


  • Project management skills


  • Excellent communication skills and problem-solving ability


  • Demonstrated ability to work independently and with others


  • Ability to manage the details and compliance with standards and expectations


  • Prior experience with SIEM, UEBA, and DLP


CORE WORK ACTIVITIES

Insider Threat Management & Response

  • Operate and improve an existing process to respond and mitigate insider threats (identified and referred by the analysts and threat hunting team) by referring incidents for action to the correct stakeholders, ensuring appropriate and consistent responses, tracking results and preparing metrics and KPIs.


  • Conduct complex, confidential investigations into potential insider threats involving data exfiltration, sabotage, fraud, or behavioral anomalies in partnership with CIRT/SOC, Department of Investigations, HR, Legal teams and others.


  • Responsible for gathering relevant intelligence regarding insider threat tactics, techniques, and procedures.


  • Contribute to the continuously evolving the Global Insider Threat Management Program roadmap, technology stack, and governance.


  • Act as a technical subject matter expert to enhance adjacent programs such as incident response, threat hunting, and custom detection development.


  • Develop and report on key metrics of the insider threat management program.


  • Perform analysis of incident trends and outcomes for Insider Threat hunt pivoting and business communications to address identified issues.


  • Manage the analysis of artifacts to determine potential specific adversary and motives.


  • Respond to crisis or urgent situations within the pertinent domain to mitigate immediate and potential threats and comply with relevant data breach laws. Use mitigation, preparedness, and response and recovery approaches, as needed, to maximize safety and security of systems, preservation of intellectual property, and information security. Investigates and analyzes all relevant security and privacy response activities.


  • Conduct assessments of threats and vulnerabilities, determine deviations from acceptable configurations or enterprise or local policy, assess the level of risk, and develop and/or recommend and operationalize appropriate mitigation countermeasures.


  • Identify and assess the capabilities and activities of; produce findings to help initialize or support law enforcement and counterintelligence investigations or activities.


  • Synthesizes and places regulatory and intelligence information in context; draws insights about the possible implications


Maintaining Goals

  • Submits reports in a timely manner, ensuring delivery deadlines are met.


  • Promotes the documenting of project progress accurately.


  • Provides input and assistance to other teams regarding projects.


Managing Work, Projects, and Policies

  • Manages and implements work and projects as assigned.


  • Generates and provides accurate and timely results in the form of reports, presentations, etc.


  • Analyzes information and evaluates results to choose the best solution and solve problems.


  • Provides timely, accurate, and detailed status reports as requested.


Demonstrating and Applying Discipline Knowledge

  • Provides technical expertise and support to people inside and outside of the department.


  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.


  • Demonstrates knowledge of function-specific procedures.


  • Keeps up-to-date technically and applies new knowledge to job.


  • Uses computers and computer systems (including hardware and software) to enter data and/ or process information.


Delivering on the Needs of Key Stakeholders

  • Understands and meets the needs of key stakeholders.


  • Develops specific goals and plans to prioritize, organize, and accomplish work.


  • Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.


  • Collaborate with internal partners and stakeholders to support business/initiative strategies


  • Communicate concepts in a clear and persuasive manner that is easy to understand.


  • Generates and provides accurate and timely results in the form of reports, presentations, etc.


  • Demonstrates an understanding of business priorities


Leading Discipline Team

  • Champions leaders' vision for product and service delivery.


  • Responsible for managing a team of resources, including associates and/or contractors/service providers


  • Works with direct reports and peers to develop and implement strategies and goals. Communicates a clear and consistent message regarding goals to produce desired results.


  • Makes and executes the necessary decisions to keep team and individuals moving forward toward achievement of goals.


  • Provides targeted and timely communication of results, achievements and challenges to direct reports, peers, and leaders.


Managing and Conducting Human Resources Activities

  • Interviews and hires employees.


  • Promotes the fair and equitable treatment of employees.


  • Facilitates regular, ongoing communication in department (e.g., staff meetings).


  • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with customer and employees.


  • Incorporates customer satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.


  • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for performance goals.


  • Solicits employee feedback.


  • Utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns


  • Promotes adherence to policies consistently, follows disciplinary procedures and documents items according to Standard and Local Operating


Procedures (SOPs and LSOPs) and supports the Peer Review Process

  • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.


  • Champions change ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.


  • Identifies talents of direct reports and their teams and assists with their growth and development plans.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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