Senior Manager, Hospital Billing

Emory Healthcare

$90K — $120K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of relevant experience in hospital billing operations
  • 3+ years of supervisory or management experience
  • Bachelor's degree in healthcare or related field
  • In-depth knowledge of medical billing codes (ICD-10, CPT)
  • Proven skills in revenue cycle management
  • Strong analytical and problem-solving abilities
  • Proficiency in electronic health records (EHR) systems and billing software

Responsibilities

  • Oversee the entire hospital billing operation for accurate and timely claims submission
  • Manage and lead a team of billing specialists, enhancing productivity and performance
  • Ensure compliance with healthcare regulations and billing guidelines
  • Analyze billing data to identify trends for revenue cycle optimization
  • Generate comprehensive billing reports to track key performance indicators
  • Build and maintain relationships with insurance payers to resolve billing disputes
  • Participate in additional duties as assigned, with a hybrid work model

Benefits

  • Hybrid work flexibility between remote and office work
  • Opportunities for staff development and training
  • Access to comprehensive healthcare and compliance resources
  • Engagement with various stakeholders across departments
  • Opportunity to impact revenue cycle strategies and optimization efforts
Full Job Description
Overview

Description

RESPONSIBILITIES:
  • A Senior Manager of Hospital Billing oversees the entire hospital billing operation, ensuring accurate and timely submission of patient claims, managing a team of billing specialists, resolving complex billing issues, maintaining compliance with healthcare regulations, and implementing strategies to optimize revenue cycle management and maximize revenue collection for the hospital.
  • Key responsibilities may include: 1. Team Leadership and Supervision: - Manage a team of billing specialists, including assigning tasks, performance evaluations, coaching, and staff development. - Monitor team productivity and identify areas for improvement to streamline billing processes. 2. Billing Operations Management: - Oversee all aspects of the hospital billing cycle, including patient registration, charge capture, coding, claim submission, accounts receivable follow-up, and payment posting. - Ensure accurate and timely billing by reviewing coding and charge entry for compliance with medical billing guidelines. - Monitor and address billing denials, appeals, and outstanding accounts receivable. 3. Compliance and Regulatory Adherence: - Stay updated on current healthcare billing regulations, including ICD-10, CPT codes, and payer policies. - Implement procedures to ensure compliance with HIPAA, Medicare, and other relevant regulations. - Conduct regular audits to identify and address potential billing compliance issues. 4.Revenue Cycle Optimization: - Analyze billing data to identify trends and opportunities for revenue improvement. - Develop and implement strategies to increase collection rates and reduce outstanding accounts receivable. - Collaborate with other departments like patient registration and clinical staff to improve data accuracy and streamline billing processes. 5. Financial Reporting and Analysis: - Generate comprehensive billing reports to track key performance indicators (KPIs) like denial rates, days sales outstanding (DSO), and revenue cycle metrics. - Analyze financial data to identify areas for cost reduction and revenue enhancement. 6.Payer Relations: - Build and maintain relationships with insurance payers to address billing issues and negotiate reimbursement rates. - Monitor and resolve billing disputes with payers. 7. Additional Duties as Assigned This role is a hybrid position splitting time between working remotely and working in the office.


Minimum Qualifications:
  • Minimum of 7 years of related experience - Minimum of 3 years of supervisory or management experience - Bachelors Degree in healthcare or a related field - Deep understanding of medical billing codes (ICD-10, CPT) and healthcare billing regulations - Extensive experience in hospital billing operations, including revenue cycle management - Strong leadership and supervisory skills to manage a billing team - Excellent analytical and problem-solving abilities to identify and resolve billing issues - Proficiency in electronic health records (EHR) systems and billing software - Strong communication and interpersonal skills to collaborate with various stakeholders

    PHYSICAL REQUIREMENTS: Lifting 10 lbs max, carrying of small articles such as dockets, ledgers, files, small tools, occasional standing & walking, frequent sitting, close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

    ENVIRONMENTAL FACTORS: Factors affecting environment conditions may vary depending on the assigned work area and tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure, Bio-hazardous waste. chemicals/gases/fumes/vapors, communicable diseases, electrical shock, floor surfaces, hot/cold temperatures, indoor/outdoor conditions, latex, lighting patient care/handling injuries, radiation, shift work, travel may be required, use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.


Additional Details

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