Senior Manager, Genesis Retailer Performance (Southern)

Hyundai Motor America

$114K — $164K *
Manufacturing & Automotive
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's degree is a plus.
  • Eight+ years of experience in wholesale automotive with direct dealer engagement.
  • Two to three years of supervisory experience preferred.
  • Experience in Retailer Consulting or Performance management.
  • Budget management experience required.
  • Strong analytical, communication, organizational, and time management skills.
  • Proficient in Microsoft Office Suite and related software.

Responsibilities

  • Lead consulting actions with retailers under the Core Operational Performance Program (COPP).
  • Analyze the regional Keystone matrix using independent judgment.
  • Provide training for various operational systems as needed.
  • Measure, track, and analyze regional KPIs while making recommendations for improvement.
  • Collaborate with Regional Operations Managers to engage key retailers directly.
  • Assist in launching new Genesis retailers.
  • Identify financially at-risk retailers using the ICON system.
  • Partner with the National Office to create pilot programs for enhancing retailer performance.
  • Support the Regional General Manager with governance processes.
  • Manage and develop team members as necessary.

Benefits

  • Monthly vehicle lease allowance (includes insurance and maintenance).
  • Paid holiday shutdown between Christmas and New Year's.
  • Generous vacation and sick leave policy.
  • Comprehensive healthcare insurance options.
  • 401(K) with company matching and additional employer contributions after one year.
  • Basic life insurance and short- and long-term disability coverage.
  • Mental health and wellbeing assistance programs.
  • Health advocacy services to assist employees with health-related issues and benefits.
Full Job Description
WORK MODEL

#LI-OnSite

WHAT YOU WILL DO

The Senior Manager, Genesis Retailer Performance is responsible for overseeing & managing all regional Retailer Performance activities within the designated Genesis Region. These oversite activities include, but are not limited to, Keystone Program execution & performance, Field Consulting Strategy, monitoring regional KPIs, key retailer performance engagement, financial Statement analysis and Core Operational Performance Program (COPP).

HOW YOU WILL MAKE AN IMPACT

  • Use advanced knowledge to lead consulting actions with retailers identified for the COPP program.
  • Exercise independent judgement in the daily analysis of the regions Keystone matrix.
  • Provide, as needed, field training for DPM, MMO, Market View, Service View & ICON systems.
  • Oversee, measure, track & analyze all regional KPIs, providing recommendations for all areas of opportunity.
  • Work closely with the ROMs/FOMs to identify key retailers for direct field consulting actions.
  • Assist in the setup and launch of new Genesis Retailers
  • Using the ICON system, identify financially "at-risk" retailers.
  • As needed, partner with the National Office to develop and implement pilot programs to improve the overall retailer performance (operational and financial).
  • Support the Regional General Manager with the Governance process (OCM/PRM)
  • Serve as the subject matter expert (SME) for the Dealer Performance (DPM) & ICON Dashboards.
  • Perform all other assigned duties (duties that are ancillary to this position and/or complement the essential duties), as required.
  • Managerial/development responsibility for team members, as needed.
  • Budget management authority, as needed.


WHAT YOU WILL BRING TO THE ROLE

  • Bachelor's degree required.
  • Master's degree a plus.
  • Eight or more years of wholesale related automotive experienced desired with demonstrated abilities in direct dealer contacts.
  • Two to three years of supervisory experience desired.
  • Retailer Consulting or Performance management experience.
  • Budget Management oversite.
  • Excellent analytical skills.
  • Excellent communication skills.
  • Excellent organizational skills.
  • Excellent time management skills.
  • Strong computer skills - Microsoft Office, Word, Excel, PowerPoint, Access, and Outlook.


WHAT HYUNDAI CAN OFFER YOU

  • Compensation Range: $114,800 - $164,000 annual base salary
  • Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
  • Holiday Pay - the company shuts down with pay between Christmas and New Years.
  • Vacation and sick time off
  • Healthcare insurance (medical, dental, and vision)
  • 401(K) company match
  • Additional 401(K) Employer Enhanced Contribution program - eligible after 1 year of employment, in addition to the regular employer matching contribution
  • Basic life insurance, short- and long-term disability
  • Mental health, wellbeing, and employee assistance program
  • Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)


WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our hiring process please visit our How We Hire page.

OTHER DETAILS

  • Normal office duties.
  • Domestic travel required (50-75%).

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