Senior Manager, Fraud Analytics & Operations

Vanguard Group, Inc.

$120K — $150K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in fraud risk, payments risk, or financial crimes
  • Deep expertise in account takeover, social engineering, and transaction fraud risks
  • 6+ years of people management experience leading teams
  • Proven experience managing real-time fraud decisioning environments
  • Strong experience collaborating across Product, Engineering, Risk, and Operations
  • Bachelor's degree in related field; graduate degree preferred

Responsibilities

  • Define fraud prevention strategy for real-time payment channels
  • Design and manage fraud rules and decision logic
  • Drive enhancements to fraud rules engines and decisioning platforms
  • Monitor and improve fraud detection and client friction
  • Use analytics to identify trends and refine detection strategies
  • Collaborate with cross-functional teams to embed fraud controls
  • Communicate fraud risk and performance to senior stakeholders
  • Build and manage a high-performing fraud analytics team

Benefits

  • Opportunities for professional development and learning
  • Access to cutting-edge fraud detection technologies
  • Collaboration with diverse cross-functional teams
  • Impacting real-time payment fraud strategies directly
  • Engaging in executive-level communication and storytelling opportunities
Full Job Description
Job Description

Key Responsibilities

  • Set Fraud Strategy & Coverage: Define fraud prevention strategy across real-time payment channels, including risk appetite and control coverage.
  • Own Real-Time Decisioning: Design and manage fraud rules, decision logic, and detection strategies within real-time decisioning platforms.
  • Lead Platform & Capability Build: Drive enhancements and implementation of fraud rules engines and decisioning platforms in partnership with engineering.
  • Optimize Performance Outcomes: Monitor and improve fraud detection, false positives, and client friction through ongoing control tuning and performance management.
  • Leverage Data & Models: Use analytics and model insights to identify trends, refine strategies, and improve detection effectiveness.
  • Partner Cross-Functionally: Collaborate with Product, Engineering, Risk, and Operations to embed fraud controls into customer journeys and new product launches.
  • Influence Senior Stakeholders: Communicate fraud risk, performance, and trade-offs clearly through strong executive storytelling.
  • Lead & Develop Team: Build and manage a high-performing team of fraud strategy and analytics professionals.
  • Ensure Strong Governance: Maintain disciplined control testing, monitoring, and adherence to risk and regulatory standards.


Qualifications

Required Experience

  • 10+ years in fraud risk, payments risk, or financial crimes
  • Deep expertise in: Account takeover, social engineering, and transaction fraud risks within retirement and workplace channels
  • 6+ years of people management experience leading high-performing teams
  • Proven experience managing real-time fraud decisioning environments and rules strategies
  • Strong experience partnering across Product, Engineering, Risk, and Operations
  • Bachelor's degree in Statistics, Mathematics, Data Science, Finance, Computer Science, or a related field. Graduate degree preferred.


Technical & Analytical Skills

  • Expertise in fraud rules engines / decisioning platforms
  • Strong analytical capabilities (data analysis, segmentation, performance optimization)
  • Working knowledge of fraud models / machine learning concepts and model governance
  • Ability to translate data into actionable fraud strategies and business decisions
  • Strong experience with analytical tools such as Python, R, SAS, SQL, and platforms such as Tableau or Power BI.


Leadership & Communication

  • Strong stakeholder management with ability to influence senior leaders
  • Excellent communication and executive storytelling skills
  • Highly collaborative with a track record of driving alignment across teams


Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

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