Overview
The Senior Manager, ERP Systems, provides leadership, strategic direction, and operational oversight for the organization's ERP ecosystem and related business systems. This role is accountable for the performance, stability, and evolution of enterprise ERP capabilities, leading a team of ERP leaders and senior professionals responsible for system delivery, support, and continuous improvement.
Operating at the intersection of strategy and execution, the Senior Manager ensures ERP platforms enable scalable business operations, standardized processes, and data-driven decision-making. The role partners closely with business leaders, IT leadership, and vendors to refine road maps, govern delivery, manage risk, and ensure ERP investments deliver measurable business value.
Key Responsibilities
Provide leadership for ERP systems and associated business platforms, ensuring alignment with enterprise strategy and operational priorities.
Lead and develop a team of ERP leaders and senior professionals responsible for ERP delivery, business systems enablement, and program execution.
Refine and maintain a multi-year ERP roadmap balancing business demand, technical health, risk mitigation, and modernization initiatives.
Oversee ERP development, configuration, integration, testing, and production support activities across the enterprise.
Establish governance standards for scope, quality, change control, system reliability, security, data integrity, and compliance.
Partner with business executives and functional leaders to translate strategic objectives into scalable ERP-enabled solutions.
Manage ERP-related budgets, forecasts, vendor relationships, and service-level agreements.
Set clear objectives and performance expectations for ERP leaders and foster a culture of accountability and continuous improvement.
Qualifications
Education
Bachelor's degree in Information Systems, Computer Science, Business, or a related field; or an equivalent combination of education and experience.
Experience
8-10+ years of progressive experience in ERP systems, enterprise applications, or business systems leadership roles.
Demonstrated success leading ERP portfolios or large-scale ERP environments in complex organizations.
Proven leadership of ERP implementations, upgrades, or transformation initiatives (e.g., SAP, Oracle, Workday, Microsoft Dynamics).
Experience managing leaders and senior professionals across ERP delivery and business systems functions.
Strong executive communication, decision-making, and stakeholder management skills.
