Johnson & Johnson

Senior Manager, ERP, Global Quality

Johnson & Johnson$122K — $212K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum of 7 years of Quality business experience encompassing Quality management systems (LIMS, CAPA, Audit management).
  • At least 5 years in Operations, Supply Chain, or transformation programs.
  • 5 years experience implementing SAP projects with a focus on Quality Management (SAP QM).
  • Demonstrated hands-on SAP project experience covering all project phases.
  • Strong interpersonal and negotiating skills, effectively influencing key stakeholders.
  • Ability to lead cross-functional decision-making bodies and establish senior partnerships.
  • Experience in a multi-ERP/system environment.

Responsibilities

  • Plan and execute all process design, build, test, and adoption activities for Quality.
  • Utilize process design methodologies to create comprehensive solutions.
  • Review and approve process decisions to ensure compliance with Global Templates.
  • Drive alignment of document capabilities across business and technical groups.
  • Mitigate process change impacts through end-user business adoption measures.
  • Oversee deviations from Standard ERP, requiring leadership approvals.
  • Collaborate with various teams to realize project outcomes.

Benefits

  • Eligible for a consolidated retirement plan and 401(k) savings plan.
  • 120 hours vacation per calendar year.
  • 40-56 hours sick time per calendar year depending on state of residence.
  • 13 paid holidays annually.
  • 480 hours parental leave within one year of a child's arrival.
  • Up to 240 hours bereavement leave for immediate family.
  • 32 hours of volunteer leave per calendar year.
Full Job Description
Job Function:
Technology Product & Platform Management

Job Sub Function:
Business Systems Analysis

Job Category:
People Leader

All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Raynham, Massachusetts, United States of America

Job Description:

Johnson & Johnson is recruiting for a Senior Manager,ERP Quality - Global Product Lead, located in New Brunswick, JN or Raynham, MA!

About MedTech

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Purpose:

The Senior Manager will be a part of the MedTech Supply Chain Digital organization, a transformation office aiming at modernizing our end-to-end Supply Chain digital capabilities by harmonizing our disparate ecosystem of 40+ major global MT ERP systems, standardizing our core business processes and products across Plan, Source, Make, Quality, Deliver streams.

The role is a hands-on position that will lead the process standardization and design of core solution for Quality function, on SAP S/4 program.

The successful candidate will have in-depth knowledge of the Quality processes, as well demonstrated experience leading a diverse team of experts to meet timeline, scope, and quality objectives. The lead will collaborate with business process owners, technology teams, subject matter experts and other functions to gain a deep understanding of as-is business needs/capabilities, benchmarking, continuous improvement, consistent process documentation, and product deployment through the various programs.

The role will be an authority within their functional space and strive to deliver core business capabilities and products to meet critical business process needs within the Quality area. The role will establish, document, validate, and deploy these capabilities using the TranSCend program methodology and tools, while partnering with coordinated functions, data team, business adoption team, and technology team to ensure the capabilities are realized through program results.

Key Responsibilities:
  • Responsible for the planning and executing of all process design, build, test, and adoption activities for Quality.
  • Use process design methodology, including relevant templates, tools, methodology, controls, and cadence to drive comprehensive solutions within the scope of the project
  • Review and approve process decisions, design, and relevant build to ensure compliance with the Global Template
  • Drives definition, documentation, and alignment of capabilities across business and technical groups
  • Reviews and approves end user business adoption mitigations for process changes
  • Deviations from Standard ERP or Template, requires leadership review and approvals
  • Partner with Process Integration leader to ensure a well-rounded end-to-end solution
  • Partner with IT team to drive capabilities that are systematically crafted, built, validated, and deployed
  • Collaborate with master data team to ensure data configuration meet business capability needs
  • Partner with project management office to establish coordinated project plans / schedules / results.
  • Partner with business adoption team to ensure organizational change, business readiness, site readiness, and training are delivered to meet business needs.
  • Exhibit strong communication and organizational change skills.
  • Conduct positive relationship development, conflict resolution, and team building instincts, with the ability to build partnerships and collaborate both internally and externally.
  • Exhibits outstanding business and digital competence
  • Show initiative in innovative ways to challenges in a fast-paced, changing global environment.


Qualifications - External

Education:

Minimum of a bachelor's degree or equivalent university degree

Experience and Skills:

Required:
  • Minimum 7 years of Quality business experience with good understanding of Quality management systems like Laboratory Information management system (LIMS), Non-conformance / Events / CAPA / Audit management systems etc.
  • Minimum 5 years of experience in roles in Operations, Supply Chain, or large transformation programs
  • Minimum 5 years of experience of implementing SAP projects, focusing on Quality Management (SAP QM)
  • Demonstrated hands-on SAP project experience, covering all phases (Scoping, Design, Build, Test, Cutover, Go-live and Support)
  • Experience designing, developing, implementing, and leading operational technological processes within a global organization
  • Excellent interpersonal and negotiating skills, with a demonstrated ability to influence/collaborate to get to desired result
  • Strong customer facing (internal & external), including development and management of business partners
  • Ability to effectively lead and govern cross-functional decision-making bodies
  • Knowledge in deploying standardized work processes, tools, and templates
  • Experience managing to project timelines and landmarks in sophisticated business environments
  • Skilled at engaging and establishing relationships with senior business partners
  • Experience working in a sophisticated, multi-ERP / system environment


Preferred:
  • Familiarity with GxP and SOX requirements and regulations.
  • Certification in areas of expertise (e.g., PMP, APICS, Lean/Six Sigma /Process Excellence, etc.).
  • Flexibility and adaptability in a fast-paced, ever-evolving environment, with the ability to manage competing priorities.
  • Proactive attitude, with the ability to anticipate compliance risks and take preemptive actions.
  • Ability to interpret and apply regulatory guidelines, financial policies, and quality standards to business processes.
  • Comfortable using data analytics to identify trends, assess risks, and drive compliance improvements.
  • Ability to inspire change through continuous improvement initiatives in governance and compliance processes.

Other:
  • English Fluency is required
  • This position will require up to 25% travel.


Required Skills:

Preferred Skills:
Cross-Functional Collaboration, Cyber Investigations, Developing Others, Fact-Based Decision Making, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Network Configuration Management, Operating Systems (OS), Operations Management, Organizing, Scripting Languages, Software Development Management, Systems Development, Systems Management, Team Management, Technologically Savvy

The anticipated base pay range for this position is :
$122,000.00 - $212,750.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

Work You’ll Do

At Johnson & Johnson, you will engage in work that matters. Join our community of professionals in health care to drive significant and impactful changes across the globe. Our team at Johnson & Johnson leads with science and heart in sectors from pharmaceuticals to medical devices and consumer health products.

Transform Health Care

Leverage Johnson & Johnson’s culture of innovation to transform health care and improve the lives of people around the world. Our collaborative environment encourages leadership and growth, allowing you to pioneer new strategies for health care solutions with a diverse team of experts.

Innovative Work

Engage in groundbreaking work that enhances how care is delivered on a global scale. Johnson & Johnson’s commitment to innovative health solutions results in dynamic career paths filled with opportunities for professional growth and development.

Be Part of a Great Team

Our team at Johnson & Johnson thrives on collaboration and diversity. You will work alongside over 130,000 employees globally who are committed to making a lasting impact. With a culture that values diversity training and leadership, you are supported in both personal and professional growth.

Future-Proof Your Career

Johnson & Johnson offers a myriad of job opportunities and employment benefits designed to help you meet your career and personal goals. Our employees enjoy comprehensive benefits, including health insurance, retirement plans, and family-friendly policies that pave the way for a fulfilling career and life balance.

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Whether you’re looking to start your career or take it to the next level, Johnson & Johnson offers positions ranging from internships to leadership roles across various sectors. Enhance your skills through hands-on experience and our extensive networking and mentorship programs.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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