Senior Manager, Entegra Client Services Support

Sodexo

$110K — $142K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5 years of management experience
  • 5 years of related experience
  • Strong project management skills
  • Exceptional communication and presentation skills

Responsibilities

  • Drive growth and retention through client-focused initiatives
  • Lead cross-functional projects and guide market research
  • Deliver data-driven insights to optimize client value
  • Manage key vendor partnerships for service excellence
  • Shape client loyalty and engagement programs

Benefits

  • Comprehensive benefits package including medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Opportunities for career growth and tuition reimbursement
Full Job Description
About the job

In this high-impact, client-focused role, you'll drive growth, retention, and strategic success by shaping relationships, optimizing performance, and unlocking new opportunities. You'll lead cross-functional initiatives, guide market research, and deliver data-driven insights that help elevate both client value and organizational goals.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $110075 - $142450

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Build trusted, long-term client relationships that strengthen partnerships and fuel business success.
  • Leverage data insights to uncover opportunities, optimize strategies, and boost financial performance.
  • Lead the rollout of new business plans, ensuring smooth account launches and cost-saving improvements.
  • Shape loyalty and engagement programs that deliver measurable impact and long-term value.
  • Guide market research initiatives that inform innovation, competitive advantage, and future growth.
  • Manage key vendor partnerships to ensure top-tier service, contract compliance, and mutual success.
  • Provide visionary leadership that connects client needs, business strategies, and organizational goals.


What you'll bring
  • Project management skills to coordinate complex initiatives, manage priorities, and deliver results on time.
  • Skillset to build strategic client relationships, influence stakeholders, and negotiate win-win solutions.
  • Sharp financial and business acumen, using data insights to draw conclusions, develop strategies, and drive measurable outcomes.
  • Exceptional communication and presentation skills, able to convey ideas clearly and align teams around shared goals.
  • A proactive, solutions-focused mindset with expertise in client service, operational execution, and market-driven innovation.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 5 years
  • Related Experience 5 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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