Royal Bank of Canada

Senior Manager, Employee Expenses Category

Royal Bank of Canada • $110K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6-10 years of experience in procurement or strategic sourcing, focusing on services/technology categories
  • Experience leading RFPs and contract negotiations in regulated financial services
  • Strong skills in category management, vendor management, and product ownership
  • Expertise in project and change management within large organizations
  • Understanding of corporate travel and expense management ecosystems

Responsibilities

  • Execute category strategy for travel and expense applications; manage vendor relationships
  • Act as internal product owner for employee expense applications, aligning with IT and risk teams
  • Lead sourcing events (RFP/RFI) and negotiate contracts with vendors
  • Coordinate strategic projects and manage cross-functional workstreams
  • Own and enforce the Travel & Expense policy framework for compliance
  • Build stakeholder relationships across various departments in North America
  • Maintain analytics on spend, savings, and employee experience metrics

Benefits

  • Comprehensive Total Rewards Program with bonuses and flexible benefits
  • Supportive leaders for professional development
  • Opportunity to create a lasting impact
  • Collaborative and high-performing team environment
  • World-class training program in financial services
  • Flexible work/life balance options
  • Opportunities for challenging work and greater responsibilities
  • Access to varied job opportunities across business and geographies
Full Job Description
Job Description

What is the opportunity?

Lead the strategy and operations of RBC's corporate travel, corporate card, and employee expense applications portfolio. As the day-to-day owner of vendor relationships and expense platforms, you'll drive employee experience while managing risk, compliance, and cost optimization. This role offers the opportunity to lead strategic sourcing initiatives, manage cross-functional projects with IT, Finance, Risk, and Compliance, and shape policy governance across the enterprise. You'll deliver measurable business impact through vendor performance optimization, process improvements, and stakeholder engagement at all levels.

What will you do?
  • Execute multi-year category strategy for travel, corporate cards, and expense applications; manage key vendor relationships and performance reviews
  • Act as internal product owner for employee expense applications, gathering requirements and coordinating enhancements with IT and risk teams
  • Lead end-to-end sourcing events (RFP/RFI), develop evaluation criteria, and negotiate commercial terms, SLAs, and contracts with vendor support
  • Lead strategic projects and program initiatives; coordinate cross-functional workstreams and manage timelines, resources, and interdependencies
  • Own the Travel & Expense policy framework; ensure compliance with banking regulations, data privacy laws, and internal risk frameworks
  • Build and maintain stakeholder relationships across Finance, HR, IT, Risk, Compliance, Operations, and business units in North America
  • Maintain category dashboards, deliver analytics on spend, savings, compliance, and employee experience metrics to leadership
  • Champion employee experience by simplifying processes, improving tools, and providing clear, accessible communication and training


What do you need to succeed?

Must have:
  • 6-10 years of progressive experience in procurement, strategic sourcing, or category management, with focus on services/technology categories
  • Proven experience leading RFPs and contract negotiations in regulated financial services environments
  • Strong category management, vendor management, and product ownership capabilities with cross-functional stakeholder engagement
  • Demonstrated project and change management expertise delivering strategic initiatives in large, complex organizations
  • Solid understanding of corporate travel, T&E platforms, corporate card programs, and employee expense ecosystems


Nice-to-have:
  • Bachelor's degree in Business, Finance, Supply Chain/Procurement, or related field; MBA or professional designation (CPSM, CIPS, SCMP) is an asset
  • Experience acting as internal product owner for technology-enabled expense or payment solutions
  • Exposure to agile or hybrid project delivery methods
  • Prior background in North American banking or financial services with regulatory and risk framework familiarity


What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Opportunities to building close relationships with clients
  • Access to a variety of job opportunities across business and geographies


#LI-POST

Job Skills
Business Oriented, Business Oriented, Communication, Corporate Travel Management, Credit Card Management, Cross-Functional Teamwork, Customer Journey Management, Data Analytics, Decision Making, Expenses, Finance, Global Risk, Long Term Planning, Negotiation, Organizational Change Management, Policy Administration, Policy Design, Policy Implementation, Presentations, Product Ownership, Program Management, Project Management, Request for Proposals (RFP), Resource Coordination, Results-Oriented {+ 10 more}

Additional Job Details

Address:

BAY WELLINGTON TOWER, 181 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-29

Application Deadline:

2026-10-30
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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