American Express

Senior Manager - Digital Product Solutions

American Express$120K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in leading tech-driven business solutions
  • Highly organized and self-motivated
  • Eagerness to join a growing team
  • Skilled at simplifying complex technical information for diverse audiences
  • Familiarity with global privacy regulations and digital advertising preferred
  • Expertise in creating scalable solutions in a matrixed environment
  • Strong decision-making skills in ambiguous situations
  • Bachelor's degree in a quantitative field; master's preferred.

Responsibilities

  • Collaborate with leaders to evolve the Privacy tooling roadmap
  • Lead integration of third-party Privacy tech solutions
  • Manage program execution and stakeholder communications
  • Translate business needs into Privacy technology capabilities
  • Coordinate cross-functional teams for tool initiatives
  • Define integration requirements and operational processes
  • Drive regulatory compliance through technology enhancements
  • Establish governance and performance metrics for Privacy tools
  • Provide updates on program status to senior stakeholders
  • Facilitate change management for Privacy solution rollout
  • Partner with Agile teams to manage delivery backlogs
  • Research industry trends to inform future roadmap decisions.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and well-being support
  • Comprehensive medical, dental, and vision insurance
  • Flexible working model with hybrid options
  • 20+ weeks paid parental leave for all parents
  • Free access to global wellness centers and counseling support
  • Career development and training opportunities
Full Job Description
Job Description

The Senior Manager, Digital Product Solutions will play a key role in shaping and executing the Privacy technology roadmap by driving the successful integration, implementation, and adoption of enterprise privacy solutions. This role will partner closely with Privacy, Compliance, Technology, Product, and Governance stakeholders to translate strategic objectives into scalable operational capabilities. The individual will lead cross-functional efforts to deliver privacy tooling enhancements, enable regulatory compliance, and support the evolution of the enterprise Privacy Program through effective technology solutions.

Responsibilities

  • Partner with Privacy, Product, Technology, and Governance leaders to help define and evolve the enterprise Privacy tooling roadmap and supporting operating model
  • Lead the end-to-end integration, implementation, and delivery of strategic third-party Privacy technology solutions, ensuring alignment with business, regulatory, and operational requirements
  • Drive program execution across multiple workstreams, managing dependencies, risks, timelines, and stakeholder communications to ensure successful delivery outcomes
  • Collaborate with business units, Centers of Excellence, and second-line partners to gather requirements, define use cases, and translate business needs into scalable Privacy technology capabilities
  • Serve as the primary business lead for Privacy tooling initiatives, coordinating across internal teams and external vendors to ensure effective solution design, configuration, testing, and deployment
  • Partner with Technology teams to define integration requirements, data flows, controls, and operational processes necessary to support enterprise adoption of Privacy solutions
  • Support the execution of regulatory remediation efforts and Privacy compliance initiatives through the implementation and enhancement of technology-enabled controls and workflows
  • Establish governance processes, operating procedures, and performance metrics to drive ongoing effectiveness, adoption, and continuous improvement of Privacy tooling capabilities
  • Provide regular updates to senior stakeholders, communicating program status, key decisions, risks, and implementation progress across business and governance forums
  • Drive change management and stakeholder engagement activities to ensure successful rollout, adoption, and operationalization of Privacy technology solutions across the enterprise
  • Partner with Agile delivery teams to prioritize capabilities, manage delivery backlogs, and ensure successful execution against program objectives
  • Monitor industry trends, vendor capabilities, and emerging Privacy technology solutions to provide recommendations that support future roadmap decisions.


Qualifications

  • 3+ years of demonstrated excellence in leading teams delivering technology-driven business solutions across the enterprise
  • Highly organized and self-motivated individual
  • Desire to be part of a new, growing, and evolving team
  • Ability to communicate complex technical solutions & processes to a wide variety of audiences
  • Knowledge of the global privacy landscape, and/or the web and digital advertising ecosystem is a plus
  • Ability to discover and design scalable solutions and processes, and lead implementation of those processes across a matrixed environment
  • Confidence in decision-making in complex & ambiguous situations; comfortable troubleshooting and aligning conflicting interests
  • Bachelor's degree in a quantitative field such as computer science, mathematics, engineering, master's degree preferred.
  • Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.


About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ

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