Whitney Museum of American Art

Senior Manager, Digital Editorial & Web Content

Whitney Museum of American Art$90K — $100K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-10 years of experience in digital editorial leadership or web publishing with a preference for managing editor-level roles.
  • Demonstrated experience with complex content and multiple stakeholders.
  • Strong audience-centered editorial understanding and digital analytics proficiency.
  • Fluency in content management systems (CMS) and modern web publishing practices.
  • Proven ability to manage teams and lead institutional changes.
  • Familiarity with mobile guide platforms like Bloomberg Connects.
  • Spanish language proficiency is a plus.

Responsibilities

  • Define and own the editorial vision for Whitney's digital platforms based on audience insights and institutional priorities.
  • Lead editorial standards and enhance quality on Bloomberg Connects while overseeing daily content execution.
  • Champion innovative editorial formats and storytelling techniques to boost audience engagement.
  • Translate scholarly content and exhibitions into engaging digital formats.
  • Use data and insights to guide editorial strategies and decisions over time.
  • Oversee all editorial content for whitney.org, ensuring consistency and accessibility.
  • Collaborate with various departments to align editorial content with institutional goals.

Benefits

  • Medical, Dental, and Vision coverage.
  • Generous Paid Time Off benefits.
  • Commuter benefits for parking and mass transit.
  • Admission to renowned museums across the city and nationally.
  • Pet insurance and discounted Citibike membership.
Full Job Description
The Senior Manager, Digital Editorial & Web Content leads the Whitney's editorial voice, standards, and content quality across its owned digital platforms, primarily whitney.org, Bloomberg Connects, YouTube, and related properties. This role brings a managing editor mindset to the Museum's digital presence, shaping editorial vision and defining how scholarship, exhibitions, and institutional programs are translated into clear, engaging, audience-centered content. Working in close partnership with the Assistant Director, Digital Content, who leads platform strategy, audience growth, and performance, this role is the editorial counterpart accountable for the quality, consistency, and resonance of content across owned channels.

The Senior Manager works deeply and consistently with Education, Curatorial, Exhibitions, Publications, and Rights Management translating scholarship and institutional knowledge into clear, engaging, and responsible digital editorial experiences.

Responsibilities

Editorial Strategy & Audience-Centered Thinking:
  • Define and own the editorial vision for content on the Whitney's owned platforms (Whitney.org, Bloomberg Connects, YouTube), grounded in audience insight, institutional priorities, and best-in-class digital publishing practices, in alignment with platform strategy set in partnership with the Assistant Director of Digital Content.
  • Lead editorial standards and interpretive quality on Bloomberg Connects, in partnership with the Content Coordinator who manages day-to-day execution.
  • Champion new editorial formats, storytelling approaches and interpretive models contributing to audience growth on owned platforms.
  • Translate exhibitions, interpretive frameworks, educational content, and institutional initiatives into compelling digital editorial structures.
  • With the Web Operations Manager, data, analytics, and qualitative insight to inform editorial decisions and evolve content strategy over time.

Website & Platform Ownership
  • Serve as the primary owner of editorial content across whitney.org, ensuring accuracy, consistency of institutional voice, accessibility, and usability.
  • Lead editorial oversight of all frequently updated content (exhibitions, calendar, ticketing and visit-related pages), establishing sustainable workflows and accountability.
  • Set and maintain editorial standards, style guidelines, and publishing best practices for the Museum's web platforms.
  • Lead editorial voice and storytelling standards for the Whitney's YouTube channel, in partnership with the Assistant Director on channel strategy, audience development, and the channel's role within the Museum's broader digital ecosystem
  • Set editorial standards for video packaging from an audience and editorial perspective, including titles, descriptions, metadata, thumbnails, and contextual framing, in close collaboration with Creative and Video teams.
  • Define publishing cadence and channel rhythms, ensuring alignment with exhibitions, programs, institutional priorities, and long-term audience development goals.
  • Own the editorial calendar across owned platforms, ensuring alignment with exhibitions, programs, and institutional priorities, in coordination with the Assistant Director on cadence tied to audience development goals.

Cross-Departmental Collaboration & Institutional Stewardship
  • Partner closely with Education and Curatorial teams to translate scholarship and exhibition narratives into digital editorial formats appropriate for broad audiences.
  • Collaborate with Education to align digital content with interpretive goals, learning frameworks, and access initiatives.
  • Work with Publications, Research, and colleagues in Digital Content to ensure appropriate use, adaptation, and clearance of texts, images, video, and audio across digital platforms.
  • Partner with Product and Design to align editorial intent with platform functionality, UX, and long-term digital roadmaps.
  • Collaborate with Communications and Marketing to ensure editorial content supports narrative, audience development, and institutional priorities without collapsing into promotion.

Content Production & Project Leadership
  • Oversee production of content aligned with the editorial calendar, setting priorities and sequencing in alignment with exhibitions, programs, and institutional milestones.
  • Alongside Assistant Director of Digital Content, project-manage digital initiatives including editorial features, video and audio content, mobile guide content, and special web projects.
  • Ensure rights clearance, accessibility standards and timelines are met across all projects.

Team Leadership & Editorial Operations
  • Directly manage and mentor the Web Operations Manager and Content Coordinator, setting clear expectations and editorial standards.
  • Build and document scalable editorial workflows that support both day-to-day publishing and high-visibility moments

Qualifications
  • 7-10 years of experience in digital editorial leadership, content strategy, or web publishing, with a strong preference for managing editor-level experience.
  • Demonstrated success working with complex content, multiple stakeholders, and rights-sensitive material.
  • Strong understanding of audience-centered editorial, digital analytics, and editorial performance.
  • Fluency in CMS platforms, accessibility standards, and modern web publishing practices.
  • Proven people management experience and comfort leading change within institutions.
  • Familiarity with Bloomberg Connects or comparable mobile guide platforms, including content strategy, publishing workflows, and audience engagement considerations.
  • Spanish language proficiency a plus
Compensation & Benefits
  • Salary range is $90,000 - $100,000 and will be commensurate with experience
  • Medical, Dental, Vision, 403(b) elections
  • Generous Paid Time Off benefits
  • Commuter benefits - parking and mass transit
  • Admission to world-renowned museums across the city and nationally
  • Pet insurance and discounted membership for Citibike

The advertised pay scale reflects the good faith minimum and maximum salary range for this role. The advertised pay scale is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate's experience, education, special licensing or qualifications, and other factors.
If you believe that you could excel in this role, we encourage you to apply. We are dedicated to considering a broad array of candidates. Whether you're new to arts and culture administration, returning to work after a gap in employment, simply looking to transition, or take the next step in your career path, we will be glad to have you on our radar. Please use your cover letter to tell us about your interest in the arts and culture space and what you hope to bring to this role.

About Whitney Museum of American Art

The Whitney Museum of American Art, known informally as the Whitney, is an art museum in Manhattan. It was founded in 1930 by Gertrude Vanderbilt Whitney, a wealthy and prominent American socialite and art patron after whom the museum is named. The Whitney focuses on 20th- and 21st-century American art, with a collection of over 23,000 works, including paintings, sculptures, drawings, prints, photographs, films, videos, and new media. The museum's permanent collection includes works by Edward Hopper, Georgia O'Keeffe, and Andy Warhol, among others. The Whitney also hosts temporary exhibitions, performances, and educational programs for adults and children.
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