About the RoleBAL is looking for a technical leader to own the firm's cloud infrastructure, platform engineering, DevOps, and AI initiatives. This role leads a team of engineers and sets the direction for how BAL builds, deploys, secures, and operates its applications on AWS. Because BAL is a global immigration law firm, you'll be expected to balance speed of delivery with strong security, compliance, and governance practices.
Key ResponsibilitiesLeadership and Strategy- Lead, mentor, and grow a team of cloud, DevOps, and platform engineers, including hiring, performance management, and career development.
- Own the cloud and platform roadmap and communicate progress, risks, and trade-offs to the senior leadership.
- Partner with application development, security, data, and business teams to align infrastructure with firm priorities.
- Manage vendor relationships, tooling budgets, and third-party integration reviews.
Cloud Infrastructure and Networking- Architect and operate a secure, multi-account AWS environment (EKS, EC2, RDS, Lambda, Step Functions, S3, IAM, CloudWatch, Bedrock).
- Design and manage cloud networking, including hub-and-spoke topologies, Transit Gateway, VPC design, private connectivity, DNS, firewalls, and hybrid/multi-cloud links (Azure, GCP).
- Enforce Infrastructure as Code (Terraform/Terragrunt) and GitOps practices across all environments.
- Drive reliability, observability, cost optimization, and incident response.
Platform Engineering and Microservices- Run production Kubernetes (Amazon EKS) platforms that support microservices-based applications.
- Operate event-driven and streaming platforms built on Apache Kafka (Amazon MSK or Confluent).
- Support workflow and orchestration platforms, including Temporal and Flowable.
- Build internal developer platforms, CI/CD pipelines, and self-service tooling that improve developer experience.
AI and Agentic Systems- Lead the design and rollout of AI agents and LLM-powered applications (Amazon Bedrock, RAG, knowledge bases, multi-agent orchestration).
- Set guardrails for AI use, including data redaction, access entitlements, auditability, and responsible AI governance.
- Evaluate and pilot emerging AI tools for engineering productivity, such as AI coding assistants.
Enterprise Application Platforms- Support DevOps for Salesforce, including GitOps-based release management using Gearset.
- Integrate and support business platforms such as Formstack, Flowable, and Salesforce with AWS-hosted services.
Required Qualifications- 10+ years in infrastructure, cloud, or DevOps engineering, with 4+ years managing technical teams.
- Deep hands-on expertise with AWS services and multi-account architecture.
- Production experience with Kubernetes (EKS preferred) and container-based microservices.
- Experience with Kafka or comparable event-streaming platforms.
- Strong cloud networking background (VPC design, routing, private connectivity, firewalls, hybrid connectivity).
- Proficiency with Terraform/Terragrunt, GitHub, CI/CD, and GitOps workflows.
- Hands-on experience building or deploying AI agents or LLM-based solutions.
- Experience working in regulated or compliance-sensitive environments.
- Excellent communication skills, with the ability to present to executive audiences.
Preferred Qualifications- Salesforce platform experience, including Salesforce DevOps and release management with Gearset.
- Experience with workflow engines such as Temporal and Flowable.
- Familiarity with Formstack or similar form and document automation platforms.
- Multi-cloud experience across Azure and/or GCP.
- AWS certifications (Solutions Architect Professional, DevOps Engineer Professional, or Security Specialty) and/or CKA/CKAD.
- Experience in legal, professional services, or financial services.
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
