This position is responsible for the daily management and strategy of Keefe dedicated fleets, including daily execution and service, safety, invoicing, financial performance, and related vendor management. The role manages dedicated fleet performance, partners with operations, sales, customer service, and vendors to resolve escalations, evaluates fleet financial performance, leads dedicated fleet RFPs, and identifies opportunities to improve cost, service, utilization, and backhaul revenue.

Essential Functions, Duties, and Responsibilities

• • Manage performance of all 11 dedicated fleets, including serving as the single point of contact and dotted-line manager for dedicated fleet manager-routers.
  • Respond to daily escalations from sales, customer service, operations, and dedicated fleet vendor partners.
  • Continuously evaluate fleet financial performance and recommend expansion or contraction based on cost-per-hundredweight performance versus over-the-road rates.
  • Lead RFPs for expiring dedicated fleet contracts and new fleet locations, including gathering operational and sales inputs, establishing modeling parameters, reviewing financial submissions, and recommending optimal solutions.
  • Identify opportunities to increase backhaul revenue through inbound purchase orders or third-party revenue shipments.
  • Establish and maintain routing guides for each fleet location and provide direction to operations teams.
  • Conduct weekly or bi-weekly meetings with operations and local dedicated fleet contacts to review KPIs such as cost-per-hundredweight, utilization, and on-time delivery.
  • Conduct monthly safety meetings with dedicated fleet vendors and ensure critical safety KPIs are met.
  • Complete weekly invoicing, supervise Transportation Contractor activity, and submit invoices to Accounts Payable.
  • Complete monthly allocation of vehicle expense and report out to Accounts Payable and Finance.

To perform the job successfully, an individual should demonstrate the following job competencies:

• Cooperation/Teamwork - Works harmoniously and contributes to building a positive team spirit while working with others to get a job done; responds positively to instructions and procedures.
• Attendance/Punctuality - Is consistently at work and on time.
• Communication Skills – Communicates information verbally and in writing clearly and concisely in a manner that the listener or reader will comprehend.
• Attention to Detail/Accuracy – Follows verbal and written instruction while diligently attending to details and pursuing accuracy and quality in accomplishing tasks.
• Planning and Organization – Establishes priorities, work schedules and plans in advance to meet deadlines and commitments.
• Accountability and Dependability - Takes personal responsibility for the quality and timeliness of work, and achieves results with little oversight, being dependable and trustworthy.

• Bachelor’s degree in Supply Chain, Engineering, or related business field; Master’s degree or equivalent education preferred.
• Ten or more years of related transportation, supply chain, fleet management, purchasing, or logistics experience and/or training; or an equivalent combination of education and experience.
• Experience managing dedicated fleet operations, carrier/vendor relationships, routing guides, transportation KPIs, and cost performance.
• Ability to lead RFP processes, evaluate financial submissions, and recommend transportation solutions based on operational and financial analysis.
• Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, routing procedures, and process documentation.
• Ability to effectively present information and respond to questions from managers, clients, customers, vendors, and the general public.
• Strong mathematical, analytical, and problem-solving skills, including the ability to apply percentages, ratios, proportions, probability, and statistical concepts to practical business situations.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret technical instructions involving multiple variables.
• Advanced Microsoft Excel skills and strong analytical capability.
• Ability to multi-task, re-prioritize, and make effective decisions in a fast-moving environment.
• Ability to communicate effectively with all levels of the organization, from entry-level operations team members to executive leadership.
• Ability to manage, influence, and develop talent, including vendor-employed fleet manager-routers.
• Strong interpersonal skills with the ability to cultivate rapport throughout the organization, with customers, and with vendors.
• Strong negotiation, vendor management, and relationship management skills.
• Ability to evaluate operational and financial performance using KPIs such as cost-per-hundredweight, utilization, on-time delivery, safety metrics, and backhaul revenue.
• Strong planning and organizational skills with the ability to manage recurring meetings, reporting cycles, invoicing, and expense allocation.
• Proactive approach to resolving service, cost, safety, and operational issues.