Genworth Financial, Inc

Senior Manager - Datacenter Operations - Storage, Backup and Recovery Platforms

Genworth Financial, Inc • $100K — $130K *
Richmond, VA 23223In-Person
Information Technology
5 - 7 years of experience
4 days ago
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT or Computer Science, or 10+ years in IT Infrastructure roles.
  • 5+ years in management of datacenter operations, specifically storage, backup, and recovery.
  • Expertise in enterprise storage platforms like NetApp and data protection technologies.
  • Experience managing budgets and optimizing infrastructure costs like storage consumption.
  • Strong leadership skills for managing technical teams in critical environments.

Responsibilities

  • Oversee multi-site enterprise storage and backup environments for optimal performance.
  • Manage portfolio of storage technologies to meet scalability and resilience goals.
  • Develop operational procedures for storage and recovery processes with staff oversight.
  • Monitor system health, data integrity, and implement retention planning.
  • Ensure disaster recovery processes are defined, tested, and compliant.
  • Lead vendor relations and contract management for storage services.
  • Drive financial transparency and optimize storage utilization and licensing.

Benefits

  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Generous Paid Time Off including holidays and family leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement and Training & Certification Support
  • Wellness support including gym membership reimbursement
  • Caregiver and Mental Health Support Services
Full Job Description
POSITION TITLE

Senior Manager - Datacenter Operations - Storage, Backup and Recovery Platforms

POSITION LOCATION

Lynchburg, Richmond, Remote

YOUR ROLE

Drive the end-to-end management of enterprise storage platforms, data protection solutions, and recovery capabilities across multi-site datacenter environments while Genworth continues to advance a rapidly developing modernization strategy. This leader ensures data durability, availability, and recoverability while advancing next generation protection strategies with a strong understanding of data lifecycle management, financial stewardship, and team leadership. The role balances strategic planning with hands on oversight of storage, backup, and recovery operations, aligning data services with business and regulatory needs.

What you will be doing

Datacenter Operations:
  • Oversee multi-site storage and data protection environments to ensure optimal performance, capacity, and availability of enterprise storage platforms and backup services.
  • Manage the portfolio of storage technologies and backup solutions to meet scalability, resiliency, and retention objectives aligned with enterprise strategy such as NetApp, EMC Isilion, Commvault.


Service Delivery and Reliability:
  • Develop and enforce operational procedures and best practices for storage systems, backup platforms, and recovery processes through a combination of system administrators and support staff.
  • Monitor system health, data integrity, and backup success rates. Implement capacity and retention planning to ensure long term data availability and compliance.
  • Ensure disaster recovery capabilities, backup processes, and business continuity plans are defined, maintained, and regularly tested across all supported environments.
  • Develop reporting for consumption on a regular basis.
  • Enforce strong data protection controls and compliance with internal policies and regulatory requirements across storage and backup environments.
  • Proactively manage risk through encryption, immutability, access controls, and vulnerability remediation.
  • Align data protection practices with enterprise governance, audit standards, and regulatory frameworks (SOC,ISO,NIST).
  • Lead vendor selection, contracts, and relationships for storage infrastructure, backup platforms, and associated managed services.
  • Partner with site and infrastructure leadership during vendor negotiations and ensure partners meet defined service levels, performance expectations, and cost targets.
  • Provide oversight of third-party services and contractors supporting storage and data protection capabilities.
  • Manage budgets for storage and data protection services, including capacity forecasting, cost optimization, and financial reporting.
  • Drive financial transparency through cost allocation and consumption visibility. Identify opportunities to optimize storage utilization, retention policies, and licensing models to improve return on investment.
  • Define and evolve the enterprise data protection strategy, including backup modernization, cyber resiliency, ransomware protection, and recovery orchestration.
  • Partner with senior IT leadership to align storage and data protection capabilities with enterprise modernization roadmaps, ensuring scalable and resilient data services while reducing enterprise risk.
  • Lead and mentor a distributed team, including subordinate managers and technical professionals.
  • Establish clear goals, provide coaching, and build a culture focused on operational excellence and continuous improvement.
  • Ensure cross training and skill development to strengthen organizational capability and resiliency.
  • Promote a high-performance culture aligned with organizational values. Ensure operational procedures are kept up to date and well managed.


What you bring
  • Education and Experience: Bachelor's degree in information technology, Computer Science, or 10+ years in IT Infrastructure roles, with at least 5+ years in management of datacenter operations and managing large scale storage, backup, and recovery environments. Demonstrated experience supporting multi-site datacenter operations.
  • Technical Expertise: Strong understanding of enterprise storage platforms (NetApp), data protection technologies, backup and recovery methodologies (Immutability, Indelibility, air gap), and disaster recovery practices. Experience with data lifecycle management, retention strategies, and data durability solutions in high availability environments. Knowledge of security and compliance requirements related to data protection and recovery services.
  • Financial and Vendor Management: Proven experience managing budgets and optimizing infrastructure costs, including storage consumption and licensing. Demonstrated ability to manage vendors and enforce contractual obligations tied to service delivery and performance.
  • Leadership Skills: Strong leadership and team management capabilities with experience leading technical teams in high availability, mission critical environments. Effective communicator able to translate complex data protection concepts to business stakeholders and influence strategic decisions. Ability to coordinate across infrastructure domains within a shared responsibility model.


Nice to have
  • Advanced degrees or relevant certifications are valued, including ITIL, PMP, or data protection certifications. Experience with large scale data migrations, storage consolidations, or backup modernization initiatives is advantageous. Demonstrated success improving operational efficiency through automation and process maturity.
  • Core Competencies and Leadership Attributes:
  • Strategic Vision and Innovation: Ability to shape and execute data protection and storage strategies that align with business goals and evolving risk landscapes, ensuring the organization's data assets remain protected and accessible.
  • Operational Excellence: Strong analytical and problem-solving skills with a focus on reliability, performance, and risk reduction across storage and recovery operations. Commitment to continuous improvement in service quality and resilience.
  • Influential Leadership: Collaborative leader who builds strong partnerships across teams and stakeholders. Demonstrates accountability, clear communication, and the ability to drive alignment on complex infrastructure initiatives.


Employee Benefits & Well-Being

Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
  • Competitive Compensation & Total Rewards Incentives
  • Comprehensive Healthcare Coverage
  • Multiple 401(k) Savings Plan Options
  • Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
  • Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
  • Disability, Life, and Long Term Care Insurance
  • Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
  • Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
  • Caregiver and Mental Health Support Services

About Genworth Financial, Inc

Genworth Financial, Inc. (NYSE: GNW) is a Fortune 500 insurance holding company dedicated to helping people secure their financial lives, families, and futures. Genworth has leadership positions in offerings that assist consumers in protecting themselves, investing for the future, and planning for retirement. In addition, the company is a global leader in managing mortgage default risk. Genworth’s Global Mortgage Insurance Division works with lender partners, regulators, and policy leaders to help more people responsibly achieve and maintain the dream of homeownership. In doing so, it promotes stronger and more sustainable communities around the world. By combining its global experience in mortgage guarantees with technology and service leadership, Genworth delivers innovation to the housing marketplace.

Genworth Financial, Inc Careers

Join the dynamic team at Genworth Financial, Inc, a leader in financial security and insurance services. With a commitment to innovation, leadership, and professional excellence, Genworth offers unparalleled job opportunities that empower you to influence the future of finance.

Work You’ll Do

At Genworth Financial, Inc, you will be part of a culture that thrives on diversity, growth, and continuous learning. As a member of our team, you will help develop solutions that secure the financial lives of millions of people. Our company is at the forefront of combining financial expertise with innovative technology to deliver exceptional service and value to our customers.

Innovate and Lead

Embrace the opportunity to lead in the financial services industry with Genworth. Our leadership is always looking ahead to harness innovative strategies that enhance our competitive edge. You will work alongside top professionals to foster innovation that drives our company forward.

Career Growth and Development

Genworth Financial, Inc is deeply invested in the professional growth and development of its employees. Whether through leadership programs, diversity training, or professional networking opportunities, we ensure that our team members are equipped to rise to new challenges and expand their skills. Our robust internal training programs are designed to support your career aspirations.

Join Our Team

Explore the wide range of job opportunities at Genworth Financial, Inc—from entry-level positions to executive roles. We offer a variety of career paths in areas such as finance, risk management, customer service, and technology. Each position at Genworth is a stepping-stone to further success, whether you are just starting out or are a seasoned professional.

Internship Programs

Kickstart your career with a Genworth internship. Our internships provide invaluable workplace experience and a chance to see what it’s like to work in a global financial services company. Interns at Genworth gain hands-on experience, working on projects that matter, and learning from leaders in the industry.

Benefits and Perks

Genworth Financial, Inc values the well-being of its employees. We offer competitive benefits packages that promote health, well-being, and financial security. Our benefits are designed to support you at different stages of your life and career.

Hiring Process

Our hiring process is designed to identify and recruit the best talent. From the initial resume submission to the final interview, each step allows us to understand your skills and potential fit within our team. We value transparency and communication, ensuring that candidates have a clear understanding of our expectations and the opportunities we offer.

Stay Connected

Search open positions that match your skills and interests on our Careers page. We look for passionate, curious, creative, and solution-driven team players. Join Genworth Financial, Inc and be part of a company that values innovation, leadership, and a diverse and inclusive workplace.

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Learn more about Genworth Financial, Inc
Size
2,500 employees
Market Cap
$2.5 billion
Industry
Finance & Insurance
Net Income
$178 million
Founded
2004
5 Year Trend
-1.4%
Revenue
$8.6 billion
NASDAQ
GNW
* Ladders Estimates

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