Royal Bank of Canada

Senior Manager Controls and Oversight

Royal Bank of Canada$90K — $160K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent qualification; 5+ years in securities, banking, technology, or risk;
  • 5+ years prior experience in industry-specific roles;
  • Securities license 99 (or ability to obtain within 120 days);
  • Recognized leadership, facilitation, and mentoring skills;
  • Strong relationship management and change leadership abilities.

Responsibilities

  • Draft and execute operational and risk policies using compliance and legal insights.
  • Establish control requirements linked to project management and success factors.
  • Support product reviews with necessary process documentation and approvals.
  • Validate key controls and ensure WSP policies reflect actual processes.
  • Act as a strategic partner to enhance compliance programs and procedures.
  • Engage in industry working groups to integrate best risk practices.
  • Complete root cause analyses for control issues and suggest improvements.
  • Oversee policy exceptions, recommending changes as needed.
  • Provide training and coaching to improve team capabilities.

Benefits

  • Comprehensive Total Rewards Program with bonuses and flexible benefits.
  • Leadership support for professional development.
  • Opportunity to make a significant impact.
  • Dynamic and collaborative work environment.
  • Flexible work/life balance options.
  • Challenging work opportunities for personal growth.
  • Chance to take on more responsibilities over time.
  • Access to various job opportunities within the organization.
Full Job Description
Job Description

What is the opportunity?

The Senior Manager Controls and Oversight will be responsible to establish and execute controls and supervision for FINRA defined covered functions and contractional SLAs applicable to the department which may include additional regulators on top of FINRA. Incumbent will partner with compliance, Risk. Legal, business groups to design, develop, produce, consult, and execute on a variety of internal and external business and supervisory procedures and key controls. The incumbent is responsible for the creation and execution of internal risk management, as well as collaborating with employees throughout Operations to drive risk mitigation strategies.

What will you do?
  • Draft, publish, and execute operational and business risk policies, WSPs, and procedures. Achieve by leveraging Compliance, WM Risk, and Legal advice and by applying trainings and company resources effectively.
  • Establish key requirements to validate controls are embedded into project management milestones and key success factors.
  • Support product reviews by describing processes done and covered functions that are supervised to support the product. Provide signoff which in turn allows Ops to approve or decline product offerings.
  • Validate and evidence RCSA, key controls and WSPs accurately represent functional area processes supported.
  • Act as a strategic business partner by identifying control and supervisory needs and in turn assist with developing, enhancing, and implementing effective compliance programs. This also includes any necessary revision of policies, procedures, and written supervisory procedures.
  • Participate in industry working groups to determine opportunities for implementing industry best practices specific to risk.
  • Support client remediation efforts by completing root cause analyses of control failures and providing recommendations on new controls or controls improvements.
  • Monitor policy exceptions and escalate within reason to make changes or limit exceptions.
  • Provide training, coaching, and mentoring for department managers and other Operations resources, fostering teamwork and knowledge transfer.
  • Deliver training as required to validate efficient Operations' processing and successful initiative implementation.


What do you need to succeed?

Must-have
  • 4-year degree from an accredited university or equivalent OR High school diploma or equivalent AND 5+ years of securities, banking, technology, risk and/or job specific industry experience
  • 5+ years prior securities, banking, technology, risk and/or job specific related experience
  • Securities license 99 (or able to obtain license within 120 days)
  • Strong Leadership, facilitation, negotiation, training, and mentoring skills
  • Strong relationship management, change leadership and managerial skills dealing with all parts of platform and all levels of senior management.


Nice-to-have
  • Experience and knowledge of broker-dealer operations.
  • Successful track record and ability to influence and lead others to produce high quality results that meet business goals and team expectations.
  • Knowledge of SEC and FINRA regulations
  • Experience with reporting Operational Risk Events, Self Identified Issues, or Reportable Compliance Issues
  • Strong problem identification, analytical and resolution skills required to support issue resolution and/or oversight requirements associated with complex processes.


What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business


The good-faith expected salary range for the above position is $90,000 - $160,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
  • Drives RBC's high performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value


Job Skills
Adaptability, Crisis Management, Decision Making, Delegating Tasks, Group Problem Solving, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-14

Application Deadline:

2026-08-06
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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