Job DescriptionAs a People Manager, this role leads and advances the business unit's risk and compliance programs by directing risk and control assessment methodologies, new product and service risk reviews, operational risk governance, and risk reporting. The role monitors, directs, and enforces adherence to legal, regulatory, and internal policy requirements, while partnering across the organization to strengthen risk management maturity, operational excellence, and strategic outcomes.
Responsibilities- Risk & Compliance Program Leadership: Leads and supports the business unit in executing first line risk and compliance programs, promoting risk awareness, accountability, and consistent control ownership. Directs the design, maintenance, and continuous maturation of compliance and operational risk workflows and methodologies and provides strategic guidance to management.
- Regulatory & Policy Advisory: Monitors emerging legislation, regulatory guidance, enforcement trends, and industry best practices, and evaluates their potential impact to the organization. Analyzes, synthesizes, and communicates changes to stakeholders, and coordinates timely updates to policies, procedures, forms, documentation, and training to meet new, amended, or evolving requirements.
- Monitoring, Testing, and Issue Management: Develops and executes ongoing monitoring and periodic reporting to evaluate the effectiveness of business unit compliance and operational risk programs. Validates key operational processes and control activities through appropriate testing, drives root cause analysis and remediation planning, and escalates risks and issues with clear, actionable recommendations and timelines.
- Enterprise Partnership & Governance: Partners with second line risk and corporate compliance teams, legal counsel, and business stakeholders to enhance risk programs and embed risk management practices within business operations. Builds strong cross-functional relationships to operationalize commitments, ensure governance expectations are met, and deliver outcomes that improve risk visibility, decision-making, and program execution.
- People Management: Provides strategic leadership on all aspects of people management while modeling our leadership principles. Cultivates an environment where people are empowered to grow, take initiative, and succeed through clear direction, continuous coaching, and shared celebration.
- Performs other responsibilities and duties as assigned.
Qualifications- Bachelor's degree in business, accounting, finance, or a related field. Equivalent work experience or certification(s) may be considered in lieu of degree.
- Minimum 10 years of experience in banking, regulatory compliance, operational risk, or related discipline. Minimum 5 years of leadership experience.
- Proficient with Microsoft Office applications.
- Advanced knowledge and skill proficiency in bank acumen, business acumen, continuous improvement, customer experience, decision making & judgement, laws & regulations, people management, regulatory compliance, and risk management.
- Intermediate knowledge and skill proficiency in strategic thinking.
- Strong communication skills are essential to influence stakeholders, engage regulators and external partners as needed, and advance process and technology improvements. Must be able to interpret and apply evolving regulatory expectations, exercise sound judgment in complex situations, and recommend practical solutions that balance risk and operational effectiveness.
